Connecting the Dots

Clint Padgett joined PSI (Project Success Incorporated) in 1994,eventually buying the company in 2005. Since the early days, Clint and histeams have helped some of the world’s biggest brands—like Coca-Cola—implementmore efficient, accountable, and reliable project management practices. PSIworks with Fortune 1,000 companies across the globe to make agile,cross-functional business outcome optimization processes more than a temporaryengagement with a strategic partner, but rather a lasting part oforganizational culture that helps teams execute on-time, on-budget, and on-specwell into the future. After 37 years, PSI success stories include planning andexecuting projects at 15 Olympics, 11 world soccer events, managing hundreds ofproducts from conception to market over the course of four decades working withcompanies like Caterpillar, and training over 41,000 individuals on the ProjectSuccess Methodology, to name just a few.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Dr. Alan Herline is chief of Colon and Rectal Surgery for Memorial Healthcare System. He received his medical degree from the Medical College of Georgia. He then went on to complete a residency in general surgery from Vanderbilt and a fellowship in Colon and Rectal Surgery from the Lahey Clinic. In the episode, we discuss challenges in continuous improvement in surgery as well as the success of the Enhanced Recovery after Surgery program. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Jim Huntzinger is the President and Founder ofLean Frontiers, Inc., which develops knowledge and learning communities on theLean Enterprise for business and industry. With a background and experience inmanufacturing and operations, he has also extensively researched the historyand development of American manufacturing and also published several books onthe lean business model, manufacturing history, and economics.'Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Our guest is Timothy Pehrson the President and Chief ExecutiveOfficer of INTEGRIS Health, based in Oklahoma. He has been in that role, and atINTEGRIS, since 2018. He came to INTEGRIS from Intermountain Healthcare inUtah, where he had most recently served in a dual role as regional vicepresident/CEO for the North Region and vice president of continuous improvementfor Intermountain Healthcare.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

John Andazola, MD, FAAFP was born andraised in Las Cruces, New Mexico where he attended New Mexico State University.He received his MD from the University of New Mexico School of Medicine in1997, and completed residency at the Southern New Mexico Family MedicineResidency program in 2000. Dr Andazola went on to complete a fellowship inAdvanced Hospital Training for Family Physicians in Phoenix AZ, and a FacultyDevelopment Fellowship at the University of Arizona from 2001-2003. Aftercompletion of the fellowships Dr. Andazola joined the fellowship faculty andlater became director of the fellowship. Dr. Andazola moved back to Las Crucesin January of 2009 and became program director in May of 2009. He is very happyto be back home! Dr. Andazola’s interests are in medical education, hospitalmedicine, OB and border health. He is committed to his community and iscommitted to producing well rounded Family Physicians for southern New Mexico.Dr. Scott is associate professor ofanthropology and graduate faculty in the integrated behavioral health programat New Mexico State University. She is also adjunct research faculty at theSouthern New Mexico Family Medicine Residency Program. She received her B.A. inWomen’s Studies from Duke University and her M.A. and Ph.D. in anthropologyfrom the University of Kentucky. Her research program is part of anacademic-community collaboration with a team of NMSU students and faculty andthe residency program. The program includes explorations of the culture ofmedicine and medical education as well as development of curricula and tools toimprove training in health equity in health care professions. The team’scurrent project is a mixed-methods evaluation of a social determinants ofhealth screening tool used in a primary care clinic in the U.S.-Mexico borderregion. Her research has been funded by the National Science Foundation,Fulbright, National Cancer Institute, the New Mexico State University Collegeof Arts & Sciences, the Southwest and Border Cultures Institute, and theLoomis Foundation. Her work has been published in CollaborativeAnthropologies, Journal of Interprofessional Care, and Qualitative HealthResearch among other journals.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

As founder of JFlinch, JamieFlinchbaugh has helped purpose-driven leaders craft effective, resilientorganizations at over three hundred companies. Leveraging more than thirtyyears of experience and helping build over twenty companies, Jamie collaborateswith leaders and their teams to bridge capability, strategic, cultural, andsystems gaps so they can safely span potential pitfalls and have a purposefulimpact on their organizations.Jamie has helped leaders across a wide spectrum of industries,including healthcare, utilities, technology, consumer products, andprofessional services, including Harley-Davidson, Intel, Mars, Amazon, Crayola,Fidelity, and Whirlpool, among many others.Jamie is co-author of The Hitchhiker’s Guide to Lean: Lessons fromthe Road and is the co-host of the podcasts Lean Whiskey and Happy Heuristics.He currently lives in Bucks County, Pennsylvania, with his wife of twenty-fouryears, Jill Triani. Together, they have three children, Emma, Jack, andBen.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Jonathan Brill prepares leaders to profit from radical change.He is a renowned expert on resilient growth and decision making underuncertainty.  His insights are based on experience. As a senior leader andthe Global Futurist at Hewlett Packard, he directed long-term strategy andintelligence programs. He’s been a creative director at frog design and themanaging partner of innovation firms that developed over 350 products. He is the Managing Director of Resilient Growth Partners and aboard member at Frost & Sullivan, a major market intelligence firm withoffices in 46 countries. He blows off steam as the Futurist-in-Residence atTerritory Studio, the creative visionaries behind the sci-fi tech in StephenSpielberg’s Ready Player One, Ghost in the Shell and Blade Runner 2049, wherehe creates products and better worlds for both super villains and real-lifeheroes. He advises globally on resilient growth strategy and productinnovation to clients like Samsung, Microsoft, Verizon, PepsiCo and the UnitedStates government. He is an in demand thought leader, speaker and contributorfor TED, Singularity University, Korn Ferry, J.P. Morgan, Forbes and theHarvard Business Review.  He holds a degree in industrial design fromPratt Institute, spent years as a research consultant to the MIT Media Lab andin management training at the Stanford University Graduate School of Business.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Dr. Frederick Southwick is a Professor of Medicine and former Chief ofInfectious Diseases at the University of Florida. From 2010-2011 Dr. Southwickattended the Harvard Business School as an Advanced Leadership Fellow, andstudied how business practices could be applied to improve the quality andsafety of healthcare. He also continues to practice and teach infectiousdiseases.  He is an award winning teacher and the author of " Critically Ill:A 5-point Plan to Cure Healthcare Delivery"and most recently, April 2020, the 4th edition of Infectious Diseases: Aclinical short course. Lange Series

Margieis Research Professor in the Department of Nursing and ExecutiveDirector and Founder of the Institute for Excellence in Health and SocialSystems (IEHSS), in the College of Health and Human Services at the Universityof New Hampshire. She is a national and international leader of designingand implementing improvement strategies targeting the place where patients,families and care teams meet-the clinical microsystem.Dr.Godfrey began her work in clinical microsystems over 25 years ago and, in 2009,founded The Dartmouth Institute Microsystem Academy (TDIMA) at The DartmouthInstitute for Health Policy and Clinical Practice, Geisel School of Medicinewith Dartmouth colleagues, to develop new knowledge and disseminate findings.She was Co-Director of TDIMA with Dr. Tina Foster for 11 years and a Lecturerfor nearly 20 years at The Dartmouth Institute for Health Policy and ClinicalPractice.  Margie’sprimary interest is engaging inter-professional health care professionals inlearning about and improving local health care delivery systems with a focus onpatients, professionals, processes and outcomes. Margie is co-author of thebest selling textbooks, Quality by Design (2007), Quality byDesign, 2nd Edition (in press) and Value By Design (2011), and thelead author and architect of the "Clinical Microsystems: A Path toHealthcare Excellence" series.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

As President of Sanger Heart & Vascular Institute, Dr.Rose has been a champion of quality improvement initiatives to enhance patientoutcomes. He has published extensively about the intersection of qualityimprovement and his specialty of echocardiography, as well as about theevolution of healthcare reform.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.