Connecting the Dots

Widely recognized as an expert in lean principles, Mohan spent 18 years at McKinsey & Company (including 6 years as Senior Partner/Director), where he co-created the lean service operationspractice, ran the North American lean manufacturing and service operations practices and the Asia-Pacific operations practice. He has helped numerous Fortune 500 companies drive operational efficiency with lean practices. As the founder and CEO of LeanTaaS, Mohan has worked closely with dozens of leading healthcare institutions including Stanford Health Care, UCHealth, UCSF, New-York Presbyterian and more digitally transform core operational processes.  LeanTaaS uses lean principles, machine learning, and predictive analytics to digitally transform core operational processes in healthcare.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Neonatologist Erick Ridout, MD, has helped care for hundreds of preemies needing critical care. His work with other clinicians and caregivers to reduce “POKES” (reducing needle draws in preemies) has significantly improved care and outcomes, while saving millions of dollars. He shares his published POKE research with clinicians across the country.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Dr. Sunil Khushalani and Dr. Antonio DePaolo speak about their new book Transforming Mental Healthcare, Applying Performance Improvement Methods to Mental Healthcare. This book is a primer for understanding the current state of the mental health system and the performance improvement skills and leadership acumen needed to address existing challenges. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Patrick Graupp began his training career atthe SANYO Electric Corporate Training Center in Kobe, Japan, after graduatingwith highest honors from Drexel University in 1980. There he learned to deliverTWI and other training to prepare employees for assignment outside of Japan. Hewas transferred to a compact disc fabrication plant in Indiana, where heobtained manufacturing experience before returning to Japan to lead SANYO’sglobal training effort. Graupp earned an MBA from Boston University during thistime and was later promoted to the head of Human Resources for SANYO NorthAmerica Corp. in San Diego, California, where he settled. Grauppdelivered a pilot project in 2001 to reintroduce TWI in the United States. Thepositive results encouraged him to leave SANYO in 2002 to deliver the TWIprogram on a wider scale throughout the United States in the same manner as hehad been taught in Japan. He described this in his book The TWI Workbook:Essential Skills for Supervisors, a Shingo Research and ProfessionalPublication Prize recipient for 2007. With colleagues in Syracuse, NY he helpedfound the TWI Institute which has developed over 3,000 certified trainers whoteach TWI on six continents in over 30 countries in 18 languages. He is theauthor of numerous books on TWI including Creating an Effective ManagementSystem: Integrating Policy Deployment, TWI, and Kata which was published in2020. MarthaPurrier is a registered nurse with over 30 years of experience in thehealth care setting. She earned a master’s degree specializing in the clinicalcare of patients with cancer and in the training of nurses. During the past 20years, she has worked at Virginia Mason Medical Center in Seattle, Washington,in a variety of positions: Oncology Clinical Nurse Specialist, Director ofInpatient Oncology and IV Services, Director of the Kaizen Promotion Office andDirector of Nursing Services at Bailey-Boushay House. Virginia Mason adoptedLean as a management methodology in 2001, and Purrier was certified in RapidProcess Improvement Workshops in 2006. During her work in IV therapy, the teamwon the Mary McClinton Patient Safety award for the application of Leanmethods, which produced increased safety for patients receiving central lines.In 2008, Purrier was appointed to the Kaizen Fellowship Program. She is acertified instructor of the TWI Job Instruction program and has spokeninternationally on the application of TWI and Lean to health care.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Joeis anentrepreneur, adventurer and transformation guy privileged to have held therole of CEO, COO, partner, and president, currently serving as the CEO ofPerformance Tea.  Joe is the founder of The High Performance Life (THPL),a philosophy and guide to learn techniques for mental toughness, creativeproblem solving, leadership, and personal effectiveness. His prime focus is onpractices in the areas of Life, Learning and Fitness for personal fulfillmentand improving human performance in all walks of life. He has been blogging,every day, for the past seven years and some say that Joe is a passionateendurance athlete, having completed six Ironman triathlons, 40 ultra-marathons,and 35 marathons.  In 2017, Joe ran Six Marathons across Six Continents onSix Consecutive days.  Joe has been featured in national periodicals fromthe New York Times to Inc. Magazine and has been featured on the HistoryChannel, CNN and Fox News Live.  This blog is designed to bring togetherelements of how to improve performance across Life, Learning and Fitness.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

: Rick May,MD, Senior Principal, Orthopedic Surgeon.  Rick bringsover 20 years of experience in the health care industry. His areas of expertiseand professional skills include creating clinical quality improvement programsfor hospitals and physician groups, clinical supply integration strategy,service line optimization, and building actionable solutions to clinicalchallenges using health care data and analytics. Among his key achievements andaccomplishments, Rick achieved 30-60 percent reductions in hospital mortalityand complications by implementing evidence-based best practice systems at multiplehospitals. He has delivered over 1,000 presentations on health care quality andvalue to thousands of physicians, nurses, hospital staff and executive teams. Prior to joining Vizient, Rick worked for almost 20 years asan orthopedic surgeon in Denver specializing in general orthopedics and orthotrauma surgery. He ran the orthopedic trauma programs at four Denver-areahospitals. Rick worked for over 10 years with Ascent Clinical QualityImprovement and Healthgrades as the leader of their clinical qualityimprovement consulting teams. In these roles, he worked with over 100 U.S.hospitals on clinical quality improvement projects in multiple clinical areasincluding orthopedic and spine surgery, CT surgery, heart failure, sepsis,stroke, pneumonia and surgical perioperative optimization. He is a frequentspeaker in the areas of quality, data analytics and clinical qualityimprovement. Previously, he served as senior medical director at PinnacolAssurance, Colorado’s largest workers’ compensation insurance carrier. Rick ledall of Pinnacol’s clinical data analytics and program development related toimproving care for injured workers. Prior to starting clinical practice, Rick completed graduatework in advanced mathematics, analytics and biostatistics. He also worked as aresearcher and computer programmer for NASA in the Life Sciences Division atthe Johnson Space Center in Houston, Texas. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Clint Padgett joined PSI (Project Success Incorporated) in 1994,eventually buying the company in 2005. Since the early days, Clint and histeams have helped some of the world’s biggest brands—like Coca-Cola—implementmore efficient, accountable, and reliable project management practices. PSIworks with Fortune 1,000 companies across the globe to make agile,cross-functional business outcome optimization processes more than a temporaryengagement with a strategic partner, but rather a lasting part oforganizational culture that helps teams execute on-time, on-budget, and on-specwell into the future. After 37 years, PSI success stories include planning andexecuting projects at 15 Olympics, 11 world soccer events, managing hundreds ofproducts from conception to market over the course of four decades working withcompanies like Caterpillar, and training over 41,000 individuals on the ProjectSuccess Methodology, to name just a few.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Dr. Alan Herline is chief of Colon and Rectal Surgery for Memorial Healthcare System. He received his medical degree from the Medical College of Georgia. He then went on to complete a residency in general surgery from Vanderbilt and a fellowship in Colon and Rectal Surgery from the Lahey Clinic. In the episode, we discuss challenges in continuous improvement in surgery as well as the success of the Enhanced Recovery after Surgery program. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Jim Huntzinger is the President and Founder ofLean Frontiers, Inc., which develops knowledge and learning communities on theLean Enterprise for business and industry. With a background and experience inmanufacturing and operations, he has also extensively researched the historyand development of American manufacturing and also published several books onthe lean business model, manufacturing history, and economics.'Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Our guest is Timothy Pehrson the President and Chief ExecutiveOfficer of INTEGRIS Health, based in Oklahoma. He has been in that role, and atINTEGRIS, since 2018. He came to INTEGRIS from Intermountain Healthcare inUtah, where he had most recently served in a dual role as regional vicepresident/CEO for the North Region and vice president of continuous improvementfor Intermountain Healthcare.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.