Connecting the Dots

David Reid is the Director of Understand/Imagine, Production Design, and Restaurant Experience at Chick-fil-A.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Chris York has been a dedicated servant leader for 30 years. His leadership experience has been marked by progressively increasing responsibilities and consistently improved performance for a host of hospitals and healthcare systems. Christopher is passionate about driving excellence through a culture based on love for one another, receiving feedback as a precious gift, and courageously leading change that drives continuous improvement.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Oscar Trimboli is an author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker. He is passionate about using the gift of listening to bring positive change in homes, workplaces and cultures around the world.Through his work with chairs, boards of directors and executive teams in local, regional and global organizations, Oscar has experienced firsthand the transformational impact leaders and organizations can have when they listen beyond the words.He believes that leadership teams need to focus their attention and their listening on building organizations that have impact and create powerful legacies for the people they serve – today and more importantly, for future generations.Oscar is a marketing and technology industry veteran with over 30 years’ experience across general management, sales, marketing and operations for Microsoft, PeopleSoft, Polycom, Professional Advantage and Vodafone.He consults to organizations including Air Canada, AstraZeneca, BAE Systems, CBRE, Cisco, Commonwealth Bank, Energy Australia, Estia Health, Google, HSBC, IAG, Macquarie Bank, Microsoft, PayPal, Qantas, Reebok, SAP and TAL.Oscar lives in Sydney with his wife Jennie, where he helps first-time runners and ocean swimmers conquer their fears and contributes to the cure for cancer as part of Can Too, a cancer research charity – www.cantoo.org.au.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

 Kirk B. Jensen, MD, MBA, FACEP, has spent over 20 years in Emergency Medicine management and clinical care. Board-certified in Emergency Medicine, he has been medical director for several emergency departments and is Chief Medical Officer for Best Practices, Inc. Dr. Jensen is a faculty member for the Institute for Healthcare Improvement (IHI) focusing on quality improvement, patient satisfaction, and patient flow both within the ED and throughout the hospital. He chaired two IHI communities, Improving Flow Through the Acute Care Setting and Operational and Clinical Improvement in the Emergency Department. Currently he is a leader of the innovative IHI seminars Cracking the Code to Hospital-wide Patient Flow and Perfecting Emergency Department Operations. Dr. Jensen is a popular speaker and coach for EDs across the country. He is co-author of two books, Leadership for Smooth Patient Flow (2007 ACHE Hamilton Award winner) and Hardwiring Flow. He is the recipient of the 2007-08 American College of Emergency Physicians (ACEP) Honorable Mention Speaker of the Year Award. Dr Jensen presents on patient safety, patient flow, operations management, and change management at the ACEP Emergency Department Directors Academy. In addition, Dr. Jensen served on the expert panel and site examination team of Urgent Matters, a Robert Wood Johnson Foundation Initiative focusing on helping hospitals eliminate ED crowding and congestion as well as preserving the health care safety net. Dr. Jensen holds a Bachelor s Degree in biology from the University of Illinois (Champaign) and a Medical Degree from the University of Illinois (Chicago). He completed a residency in Emergency Medicine at the University of ChicagoLink to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

  With a background in psychology and religious studies, Rusty is a lifelong student of the nature of people – how beliefs, behaviors and human needs all work together in organizations and impact people’s personal experiences. His passion for developing leaders and proven expertise in shaping organization culture defines some of his most crucial achievements over more than 25 years as a physician executive, author and speaker. His leadership has been integral to three health system mergers and ownership changes involving academic, non-profit, venture capital, private equity and publicly traded entities. He is a Past-President of the Society of Hospital Medicine, a founder of the SHM Leadership Academies, a Master in Hospital Medicine, a Nashville Health Care Council Fellow and was voted a Top 50 Physician Executive for Modern Healthcare. Most recently, as Chief Medical Officer of LifePoint Health, Rusty created a national quality program recognized by the John M. Eisenberg Patient Safety and Quality Award. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

  Every day, people wake up and trudge to work, resentfully working at a company that falls short of its promises and values. This is a problem, one that Brad has dedicated his career to resolving. He is dedicated to helping organizations engage employees and customers, build resilient and bulwark relationships, as well as creating collaborative and agile cultures.  As he puts it, his job is to ‘help organizations discover and live their possible’.  This mission has followed Brad throughout his career as an international author, speaker, coach, and consultant with more than 25 years of corporate experience. As the founder of Performancepoint, Brad works with organizations and leadership in various industries, including household names such as: Nordstrom, FedEx, Embassy Hilton, Mayo Clinic, Deloitte & Touche LLP, and Polo Ralph Lauren Corporation.Prior to Performancepoint, Brad was the EVP of Novations Group and has held leadership positions with Accenture and Humana Inc. He is a frequently requested featured speaker at conferences and business meetings worldwide. Some of his literary works include: Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty, Cultivating Culture: 101 Ways to Foster Engagement in 15 Minutes or Less, and a contributing author to 101 Ways to Enhance Your Career. Additionally, Brad has also been interviewed for Fox Business News’ John Stossel Show and articles in numerous publications such as American Banker, Fortune Small Business, Los Angeles Times and HR Magazine.Brad earned his B.A. degree in communications from University of Maryland and a M.Ed. degree in human resource development from Vanderbilt University. He is also a member of the Forbes Coaches Council and serves on several boards.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Dr. Jason Fung is a Canadian nephrologist. He’s a world-leading expert on intermittent fasting and low carb, especially for treating people with type 2 diabetes. He has written three best-selling health books and he co-founded the Intensive Dietary Management program.Dr. Fung has his own website at thefastingmethod.com.Dr. Fung graduated from the University of Toronto and completed his residency at the University of California, Los Angeles. He lives and works in Toronto, Canada.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

 Tom Root is an entrepreneur who originally envisioned Zingeman’s Mail Order and started it up as a co-partner and then founded the Maker Works as his second business.In 2002, Zingerman's Mail Order and Zingermans.com merged and Tom took on the role of Chief Financial Officer of the resulting business (known simply as Zingerman’s Mail Order). As CFO, Tom has championed open book management and taken the lead on educating staff about the financial ins and outs of the business.In 2004, Tom was introduced to the concepts of Lean Manufacturing popularized by Toyota. Building on his experience with open book finance, Tom worked to bring the philosophy of continuous improvement and waste elimination to Mail Order. For the last 10 years Tom has been practicing Lean thinking though process improvement, class development and teaching.In 2008, Tom was inspired by the financial crisis to start Maker Works. Maker Works is 11,000 sq ft manufacturing facility that is operated like a health club. Individuals or businesses purchase memberships to have access to high-tech tools like laser cutters, 3D printers and CNC plasma cutters. The mission of Maker Works is to democratize the tools of manufacturing to foster job creation, community and self-sustainability.In September of 2014, Maker Works celebrated its 3-year anniversary. It has attracted more than 700 members, added 16,000 sq ft of tenant space and played a role in a handful of start-ups including Sight Machine, a venture funded computer vision start-up.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

 Ron is co-founder and managing partner at Navalent, working with CEOs and executives pursuing transformational change for their organizations, leaders, and industries. He has a thirty-year track record helping executives tackle challenges of strategy, organization and leadership. From start-ups to Fortune 10’s, non-profits to heads-of-state, turn-arounds to new markets and strategies, overhauling leadership and culture to re-designing for growth. He has helped organizations articulate strategies that lead to accelerated growth, and design organizations that can execute those strategies. He has worked in more than 25 countries on 4 continents. He is the author of 9 books, including the Amazon #1 Rising to Power and the recently released To Be Honest, Lead with the Power of Truth, Justice & Purpose. He is a popular contributor to the Harvard Business Review, where Navalent’s work on leadership was named one of 2016’s management ideas that mattered most. He is also a regular contributor to Forbes, and a two-time TEDx speaker. His work’s been featured in Fortune, CEO Magazine, Inc., BusinessInsider, MSNBC, Business Week, Inc., Fast Company, Smart Business, and thoughtleaders. The Whole MeHe lives in the New York City area with his wife. On weekends, you’ll find him on his bike, on the tennis court, on his skis, at the movies, or cheering for the Seattle Seahawks. His greatest joy is seeing leader’s thrive by having the impact on the lives of those they lead. Helping leaders find their voice, and use it to serve their organization’s greater good is what gets him up every morning. In his office, Ron has a collection of antique door knobs, door knockers and skeleton keys. Every day, they remind him that life is about finding and pursuing the open doors in front of you, and making sure those doors open for others. In the morning, one of his favorite routines is picking the coffee mug in the conference room from among his collection. Each mug hails from a difference experience and person in his life, and helps him begin his day remembering to be grateful for all those in his life who’ve been part of his story.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

 Alan is a native of Oklahoma City, Oklahoma. He earned a B.S. in Pharmacy from Southwestern Oklahoma State University, a J.D. and a M.B.A. from the University of Oklahoma and a Ph.D. in Pharmacy Administration from the University of Mississippi. Previously, Alan served as Director of Development for Nephron Pharmaceuticals Corporation, a pharmaceutical manufacturer and 503(b) outsourcing facility located in West Columbia, South Carolina. During his nearly 15 years in higher education, Alan served as Professor and Kennedy Chair of the Kennedy Pharmacy Innovation Center at the University of South Carolina College of Pharmacy. Previously, Alan served as an Associate Professor and Co-Director of the Leadership Degree Option Program at the University of Oklahoma College of Pharmacy, receiving their Teacher of the Year Award in 2011. Furthermore, Alan has taught courses at both the professional and graduate levels, specializing in the areas of leadership, law, ethics, human resources management, marketing and entrepreneurship. Alan is also a graduate of the Georgetown University Leadership Coaching Certificate Program and licensed as a professional certified coach (PCC) with the International Coach Federation. Prior to starting Summit Partner Services, a company dedicated to helping individuals, teams and communities flourish and thrive, Alan served as a Senior Consultant with GiANT Worldwide, a company dedicated to multiplying and cultivating engaged leaders. Alan also served as Chief Operating Officer of SALLT, a non-profit organization dedicated to serving leaders from the public, private and social sectors by helping them leverage their passion, skills and influence for the common good of the city.  Alan and his wife Laurie live in Edmond, Oklahoma, where they love to hike (especially in Montana) and eat ice cream (not necessarily in that order) with their 7-year old golden doodle Sully and 1-year old mini golden doodle Roz.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.