4 Step Improvement Kata: Step 3 – Next Target Condition & Obstacles with Tracy Defoe

Tracy A. Defoe

Kata Coach, Consultant, Community Builder,

Researcher, Program Developer, Educator

specializing in learning at work.

Tracy Defoe is co-founder of Kata School

Cascadia and Kata Girl Geeks. Both are

growing coaches and building the kata

community world-wide. Tracy helps Tilo

Schwarz with the Kata Dojo Masterclass, too.

Her consulting company is called TLFI The

Learning Factor. She aims to be smarter about

learning.

Tracy Defoe is a Canadian adult education consultant and researcher specializing in workplace learning. She is a proud Kata Geek and a humble lean practitioner.

When her first client, Teleflex Canada, (now Dometic Marine), invited her to help them teach

continuous improvement, she set herself the challenge of taking all the waste out of the ‘push’

lean training they were using. She built the modules of what would become the Canadian

Manufacturers & Exporters program TeamTime™ around questions. When Mike Rother’s

Toyota Kata book came out in 2009, a consultant who saw that like Mike, Tracy was teaching

people to ask questions, study learners, and never give answers, put her in touch with early

kata practitioners in the Pacific Northwest. Since a Kata Meet Up in early 2010, Tracy has been

learning, coaching and sharing her experiences with the Improvement and Coaching Katas.

Tracy’s clients have led her to help them with continuous improvement and culture change,

front-line worker and supervisor skills, strategic planning and executive development. Tracy is

keen on customization and on supporting informal peer-led learning.

Tracy Defoe has a BA in French and a MA in Education (Curriculum and Instruction) from UBC

where she started her career in English as a Second Language education. A consultant to

business, labour and government, Tracy Defoe is President of TLFI The Learning Factor Inc.

and a very part-time instructor at Capilano University in British Columbia, Canada.

www.thelearningfactor.com

https://www.linkedin.com/in/tracydefoe/

• Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
• CME credit is available for up to 3 years after the stated release date

Contact CEOD@bmhcc.org if you have any questions about claiming credit.