Connecting the Dots

4 Step Improvement Kata: Step 2 – Grasp the Current Condition with Mark Rosenthal

Jan 19, 2023
Mark Rosenthal, with over 30 years of experience in Lean implementation, discusses the importance of grasping the current condition before making improvements. He highlights the tendency to prioritize action over understanding, the role of coaching in the Kata process, and the significance of standardized processes in healthcare.
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