

Hospitality Daily Podcast
Josiah Mackenzie
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Episodes
Mentioned books

Feb 6, 2023 • 4min
The details will make or break a guest stay - Brian Proctor, Leeds Hospitality
Brian Proctor is a fun and insightful hotelier to follow on LinkedIn. He was formerly an operations leader at Starwood, Evolution Hospitality and then BridgeStreet - where he was Chief Operating Officer - before he founded Leeds Hospitality Group. In this episode, you'll hear what he's learned about getting the details right, as well as his recent hunt for the perfect hotel shower.Follow Brian on LinkedInListen to Brian's podcast, Tuesday's ThanksA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 3, 2023 • 3min
Creating an “MVP” of a new hospitality concept - Britt Morgan-Saks, The June
So many people with a fresh vision for hospitality get hung up on getting everything perfect and figured out before they do anything. They end up doing nothing and the world is worse off because of that.That’s not Britt Morgan-Saks.We heard from Britt earlier this week about what she learned about hospitality from NYC nightlife as well as her move to Florida.Today, I want you to listen to how she tested her concept for The June by hosting an event in her own home for 150 people.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 2, 2023 • 5min
Creating spaces for connection - Britt Morgan-Saks, The June
Britt Morgan-Saks recently moved from New York to Florida to launch and scale The June, a soon-to-be-launched private members club designed to provide a more modern, inclusive experience of belonging in emerging gateway cities.In today’s episode, Britt shares what this move taught her about providing hospitality.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 1, 2023 • 6min
Lessons for hospitality from NYC nightlife - Britt Morgan-Saks, The June
Britt Morgan-Saks is the founder of The June and started her career working for Amy Sacco, creator and owner of the legendary Bungalow 8 in New York. In this episode, Britt explains what she learned from Amy and this experience - and how it can guide the way we think about providing hospitality today. Follow Britt on LinkedInA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 1, 2023 • 7min
How to innovate and prepare for the future - David Sax
David Sax is the author of The Future is Analog, and in this episode, we speak about what we can do to innovate today and prepare for the future. I also encourage you to read the feature article: The future of hospitality is analogA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 31, 2023 • 9min
What we get wrong about the future - David Sax
David Sax is the author of The Future is Analog, and in this episode, we speak about what his research on the future could mean for hospitality.I also encourage you to read the feature article: The future of hospitality is analogA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 26, 2023 • 12min
Serving the community also helps us reach our business goals - Rob Dacy, Prospera Hospitality
What if you could help others - and reach business goals like employee recruiting and retention at the same time? On today’s episode of Hospitality Daily, I’m going to introduce you to someone who is doing just that: Rob Dacey, the general manager at the Hilton Garden Inn Pittsburgh Airport, a Prospera Hospitality property. Follow Rob on LinkedInA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 26, 2023 • 5min
This is what hospitality leadership looks like - Antonia Korosec, The Boca Raton
Antonia Korosec is the General Manager of Resort Operations at The Boca Raton - a large property in Florida with five hotels and numerous outlets from fitness to entertainment to restaurants. In today's episode, she explains what remarkable hospitality should look like for guests - but also for team members - and how this guides her leadership style.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 25, 2023 • 4min
The Dorchester Collection Academy - Eugenio Pirri
Eugenio Pirri is the Chief Operations and Culture Executive at Dorchester Collection. Today, he explains how their training academy came to be.Follow Eugenio on LinkedInLearn more about the Dorchester Collection AcademyLearn more about Dorchester CollectionA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 24, 2023 • 4min
How we developed the vision behind Dorchester’s culture - Eugenio Pirri, Dorchester Collection
Eugenio Pirri is the Chief Operations and Culture Executive at Dorchester Collection. Today, he shares how the vision behind Dorchester's culture was developed.Follow Eugenio on LinkedInLearn more about Dorchester CollectionA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands