Talent Strategies for Competitive Markets - Lauren Phelps

Lauren Phelps is a strategic advisor in the hospitality industry with a long track record of value-add projects in hotel investing, management, and operations. She was the Director of Strategy for Broadreach Capital Partners, leading key projects across their portfolio of independent hotels. She opened and later was the General Manager of the Ameswell, a 255-room full-service independent property in Mountain View, CA. Lauren is incredibly passionate about technology and its application in hotel ops. She is a proud “atypical” hotelier – her past lives include stints in corporate strategy at JPMorgan and consulting at PwC. She graduated with an MBA from Stanford University in 2021.

In this episode, you'll learn how she hired and retained top talent in a hyper-competitive market during a time many hospitality businesses struggled with talent.

Follow Lauren on LinkedIn here

Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands