Hospitality Daily Podcast

Josiah Mackenzie
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Jan 23, 2023 • 4min

Decisions drive culture - Eugenio Pirri, Dorchester Collection

Eugenio Pirri is the Chief Operations and Culture Executive at Dorchester Collection. Today, he shares why he’s focused on culture - and what creates culture.Follow Eugenio on LinkedInLearn more about Dorchester CollectionA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jan 20, 2023 • 3min

Opportunities for creativity in indie hospitality - Damon Lawrence, Homage Hospitality

Damon Lawrence started his career in hospitality as a front desk agent for the Donovan House, a Kimpton Hotel in Washington DC, before working at Ritz-Carlton, IHG, and Dusit International. After working in these roles, Damon started his own hotel development group, Homage Hospitality, as well as Unflagged Academy, a mentorship platform for the next generation of hospitality leaders. Damon sees a lot of opportunities for creativity in independent hospitality today, and explains why in today's episode.Follow Damon on LinkedIn Homage HospitalityUnflagged AcademyA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jan 19, 2023 • 5min

Breaking down barriers by providing access to information - Damon Lawrence, Homage Hospitality

Damon Lawrence started his career in hospitality as a front desk agent for the Donovan House, a Kimpton Hotel in Washington DC, before working at Ritz-Carlton, IHG, and Dusit International. After working in these roles, Damon started his own hotel development group, Homage Hospitality, as well as Unflagged Academy, a mentorship platform for the next generation of hospitality leaders. Damon believes the greatest barrier to entrepreneurship and hospitality is access to information, and that creating amazing hospitality experiences requires diverse perspectives. Today, he explains how he’s breaking down barriers and providing access to information to help others. Follow Damon on LinkedIn Homage HospitalityUnflagged AcademyA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jan 18, 2023 • 5min

How we can make working in hospitality more attractive - Damon Lawrence, Homage Hospitality

Damon Lawrence started his career in hospitality as a front desk agent for the Donovan House, a Kimpton Hotel in Washington DC, before working at Ritz-Carlton, IHG, and Dusit International. After working in these roles, Damon started his own hotel development group, Homage Hospitality, as well as Unflagged Academy, a mentorship platform for the next generation of hospitality leaders. Today, he shares what we might do to make working in hospitality more attractive to more people.Follow Damon on LinkedIn Homage HospitalityUnflagged AcademyA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jan 17, 2023 • 4min

Stay “COOOL” with fussy guests - Eleanor Erickson

Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. A recent article in Time Magazine observed how travelers today are “fussier” than ever, and Eleanor has been working on a framework to empower hospitality providers in this environment. Today, she shares this with us.Follow Eleanor on LinkedInVisit Eleanor's websiteA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jan 16, 2023 • 3min

What I've learned about mentoring - Sherrie Carreno, Wildhaven

Sherrie Carreno started her career with Marriott and worked her way up to become General Manager in that organization before moving to Aimbridge, the world’s largest management company, to open a new hotel in a historic building in downtown San Francisco. From there, she served as area manager in California and Utah before taking her current role as general manager at Wildhaven Sonoma - the top-rated glamping destination in the San Francisco Bay Area. In this episode, she shares how mentoring others has been one of the most rewarding experiences across all of these roles in her career, and also what she’s learned about mentoring. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jan 13, 2023 • 4min

Designing for interaction and community - Ken Barber, Wildhaven

Today Ken Barber, co-founder of Wildhaven, explains how he designed his top-rated glamping destination for interaction and community.Follow Ken on LinkedIn hereLearn more about WildhavenA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jan 12, 2023 • 4min

How my career in tech showed me how to develop a hospitality experience people love - Ken Barber, Wildhaven

Today Ken Barber, co-founder of Wildhaven, explains what he learned from his career in technology about creating experiences people love.Follow Ken on LinkedIn hereLearn more about WildhavenA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jan 11, 2023 • 5min

How #WellnessWednesdays unlocked camaraderie for our teams - Amy Salvago, Mr. C Beverly Hills

Amy Salvago is the Director of Human Resources at Mr. C Beverly Hills, a Remington Hotel. Today, she joins us to talk about “Wellness Wednesdays,” something she leads to build camaraderie and promote wellness among her teams. Amy shares what started this idea, how she runs it, and advice she has for others.Follow Amy on LinkedInA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Jan 10, 2023 • 4min

What "Team Experience Management" is and why it matters - Eleanor Erickson

Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today she shares what she’s learned about hospitality leadership and developing what she calls “Team Experience Management.”Follow Eleanor on LinkedInVisit Eleanor's websiteA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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