Hospitality Daily Podcast

Want to provide hospitality beyond the walls of your property through activities and programming that both serves your guests and the community at large? Annex Hotel Chief Operating Officer Ryan Killeen shared how they're doing this through a social run club they host in Toronto: The Slowpokes.To learn more, I sat down with the founders of Slowpokes, and in this episode, you'll hear from them what it takes to start a community-driven program like this - and how to host it as a hospitality provider.  Follow Slowpokes on Instagram: Toronto, Vancouver, Ottawa, and Montreal A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Isaac French, founder of Experiential Hospitality, has one of the crazier stories I've heard in hospitality about how he built Live Oak Lake - a 7-cabin landscape hotel in Texas - for $2.3 million in 2022 and sold it for $7 million in 2023.Isaac credits social media and working with influencers as the biggest factors of this success story - so I wanted to share how exactly he did this with you. In this episode, you'll learn the common misconception most people have with social media, how to leverage your location as an advantage, how Isaac did outreach to influential people on social media and decided who to work with - and ....what he learned through it all. Follow Isaac on XFollow Isaac on InstagramFollow Isaac on YouTube A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Would you like to have happier teams, more inspired guests, and make more money by winning more events business? If so, I want you to learn from Christina Grace, founder and CEO of Food Print Group (@FoodPrintGroup), a software and services company that partners with hospitality owners and operators to eliminate waste. Cutting down on waste is something we can all get behind. It's good for the planet and our profits. Christina draws from her extensive background in food systems and research to help both hospitality companies such as Arlo, Eataly, Rosewood, and SH Hotel Group and companies outside of hospitality such as Google, Meta, and Pfizer. In this episode, you'll hear about the problem that exists today and how you can build a program in your organization that drives meaningful change now and sustain it for the long term. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Bill Kimpton is widely credited with pioneering the concept of the boutique hotel in the United States, and our guest today, Jorge Treviño, opened 44 hotels and 53 restaurants for him at Kimpton Hotels. In this episode, you'll hear what Jorge learned through this process about creating lifestyle hotels and providing exceptional hospitality in a fresh way that remains more relevant today than ever. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Events are such a big part of the world of hospitality - whether it's hosting internal events for your teams or hosting others and helping them produce their events on your properties. Today, we're learning how to do this well from Micayla Diener, the Global Events Lead at a major technology company.Micayla studied hospitality management in college before starting her journey to leadership in events, and in this epsiode you'll learn about what goes into planning and producing successful events, how to collaborate with others to do this well, and the big lesson Mikayla has learned from hospitality that's guided her journey to events leadership today. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Frank Uffen, Managing Director of Community & Partnerships The Social Hub, discusses building community through partnerships in the hospitality industry. Topics include creating meaningful experiences for local communities, partnership with Talent Garden, the power of learning together, and cutting costs and sustainability with EcoDrive.

Could you create more opportunities for yourself and your business by thinking of hospitality more expansively? Joining us today to share how he and his team did this is Frank Uffen, Managing Director of Community & Partnerships The Social Hub (formerly The Student Hotel) and Founder of the Class Foundation. In this episode, you'll learn about how The Student Hotel got started, why and how it rebranded to The Social Hub, and the opportunity with Hybrid Hospitality today.Follow Frank on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

How can you use photography to communicate your hospitality and grow your business?Joining us today is award-winning commercial photographer Jiri Lizler, whose work has been featured in everything from Conde Nast to Forbes to The Times and whose clients include brands from Chanel and Warner Brothers to Ritz Carlton and Six Senses. In this episode, you'll learn how to prepare for and plan a photoshoot, common misconceptions, and trends in photography that Jiri is seeing today.Follow Jiri on LinkedInVisit Jiri's website A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Judith Cartwright is the Founder and Managing Director of Black Coral Consulting and the former Senior Vice President of Revenue & Distribution at Kerzner International, where she developed a total revenue optimization model that drove revenues across all business units for the company's global portfolio of brands, including Atlantis, One&Only, and Mazagan. In this episode, you'll learn what she learned through this process, including the cross-functional working relationships that are most important, how to make more money from restaurants - and the process of turning unused spaces into profit generators for your business. Follow Judith on LinkedInLearn more about Black Coral ConsultingListen to our other episode with Judith: How To Create a "Revenue Pizza" To Maximize Profits for Your Hospitality Business A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Do you know what it will take to drive more revenue - and profits - from your hospitality business this year? Today, we're learning from someone whose name has kept coming up in our community as a world-class revenue strategist: Judith Cartwright, Founder and Managing Director of Black Coral Consulting and former Senior Vice President of Revenue & Distribution at Kerzner International, where she developed a total revenue optimization model, which drove revenues across all business units for the company's entire global portfolio of iconic brands, including Atlantis, One&Only and Mazagan.In this episode, you'll learn about the common revenue misconceptions to avoid and how to build what Judith calls the "revenue pizza" that will drive the most money possible from your business, which, of course, in turn, allows you to hire talented people to your teams and provide incredible hospitality to your guests. Follow Judith on LinkedInLearn more about Black Coral Consulting A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands