Hospitality Daily Podcast

In this week's episode of San Francisco Sundays, we're talking with Dina Belon, President at Staypineapple Hotels, whose property here is a TripAdvisor Traveler's Choice award winner for San Francisco. Listen to hear the story of how they began working with this property, improved it, and used the hotel to welcome people to our beautiful city. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dina Belon is President at Staypineapple Hotels. In this episode, she shares her perspective on the importance of being an active participant in the hospitality industry and how it can advance your business and the sector as a whole.Listeners will learn about:The significance of engaging with the broader hospitality industry and the benefits it brings to individual businesses.The unique approach of Staypineapple Hotels to the boutique hotel model and how it contrasts with branded hotels.Dina's personal mission to propel the hospitality industry forward and her strategies for doing so.An overview of the American Hotel and Lodging Association (AHLA) and the resources it offers, especially for independent and boutique hotel owners.The AHLA Foundation's initiatives, including the ForWard Conference in Chicago, aimed at mentoring and educating women leaders in hospitality.Staypineapple's impressive diversity statistics and the culture that fosters inclusivity and opportunity for all employees.The newly formed Independent and Boutique Hotel Committee at AHLA and how it seeks to amplify the voice of independent operators within the industry.Whether you're a hospitality professional looking to expand your network, a boutique hotel owner seeking resources and support, or someone passionate about diversity and inclusion in the workplace, this episode is packed with actionable insights and inspiration.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, we're joined by Anthony Melchiorri, host of the new show "Hotel All-Stars." Anthony shares his knowledge of hiring in the hospitality industry, the essential qualities for success, and effective leadership in today's hotel landscape.Listeners will learn:Anthony's insights on the magic of working in hospitality and what it takes to succeed in this dynamic field.The importance of emotional intelligence and a service-oriented mindset in hospitality roles.Strategies for hiring managers to identify candidates with the right traits for hospitality success.The impact of training and culture on employee performance and satisfaction.The significance of flexibility and adaptability in the hospitality industry, especially in the context of the current job market.Real-life examples of how to handle mistakes in the workplace and use them as learning opportunities.The role of actions in defining and shaping organizational culture within the hospitality sector.Whether you're a seasoned professional or considering a career in hospitality, this episode is packed with valuable takeaways that will help you reach your goals and delight others in the process.Learn more about AnthonyLearn more about Anthony's book, Show UpFollow Anthony on LinkedInFollow Anthony on YouTubeListen to Anthony's podcast with Glenn Haussman, No VacancyListen to my other episodes with Anthony: Show UpWhat It Will Take To Win Today: Advice for Hotel Owners, Brands, and Management Companies A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Jen Murphy, a travel writer for publications such as the Wall Street Journal, Bloomberg, Travel and Leisure, and Condé Nast Traveler (among other publications), shares what she's seeing and excited about in hospitality today.Listeners will learn about:The rise of specialized retreats, such as hiking and wellness-focused getaways, and how properties like Sensei Lanai and Palazzo Fiuggi are innovating in this space.The shift towards purposeful travel post-pandemic, with travelers seeking trips that cater to specific needs, whether it's for relaxation, cultural enrichment, or personal health.The diversification of wellness travel, including retreats for women going through menopause and those focused on sexual health.The importance of understanding guests' intentions and personalizing their experience to make their stay truly hospitable.Real-life examples of exceptional hospitality that go beyond grand gestures, highlighting the impact of personal touches and thoughtful surprises on guest satisfaction.This engaging conversation that will inspire you to rethink the way you approach hospitality and create memorable experiences for your guests. Whether you're a hospitality professional or simply passionate about travel, this episode is packed with valuable insights and heartwarming stories that showcase the power of a personal touch. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Don Barnett is the Director of Sales and Marketing at LondonHouse Chicago.  In this episode, we discuss how to effectively collaborate with influencers to grow your hospitality business.Listeners will learn:The Value of Influencers in Hospitality: Discover why influencers can be a powerful asset for your hospitality business and how they can impact your growth and reputation.Micro vs. Macro Influencers: Understand the difference between micro and local influencers versus national or international ones - and which can give you the best return on investment.Real-life Success Stories: Hear about successful partnerships and how they can lead to immediate results, such as a significant increase in reservations.Platform-Specific Strategies: Find out why Instagram is the go-to platform for hotels and the challenges and opportunities presented by other platforms like TikTok.Vetting Process for Influencers: Learn the criteria for selecting the right influencers for your brand, including the "eye test" and tools to assess engagement rates.Effective Collaboration Tips: Gain insights into the most productive ways to work with influencers, including setting clear deliverables and using trade-outs wisely.Content Creation Opportunities: Explore how to obtain high-quality user-generated content and professional photography or videography through strategic collaborations.Whether you're looking to increase your visibility, enhance your brand, or drive direct bookings, this episode is a must-listen for anyone in the hospitality industry. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Don Barnett is the Director of Sales and Marketing at LondonHouse Chicago. In this episode, we explore LinkedIn's untapped potential for hospitality professionals.Listeners will learn:The Power of LinkedIn: Discover why LinkedIn is an underutilized platform in the hospitality industry and how it can be a game-changer for your business and personal brand.Content Creation Tips: Gain insights into creating engaging and 'edutaining' content that resonates with your audience and helps you stay top of mind.Overcoming Judgment: Understand the 'eye roll threshold' and how to push past the fear of being judged by peers when posting on social media.Algorithm Anxieties: Find out why you shouldn't let algorithm changes discourage you and how to maintain a consistent presence on LinkedIn.Personal Branding: Learn the importance of building a personal brand and how it can lead to meaningful connections and opportunities within the industry.The Art of Giving: Hear Don's philosophy on the power of giving value to others and how it can lead to success in business and personal growth.Creative Influence: Get inspired by examples of how creativity and a willingness to help others can make you an influential figure in the hospitality space.Tune in to this enlightening conversation and walk away with actionable strategies to enhance your digital presence and drive your hospitality career forward. Whether you're a seasoned hotelier or just starting out, this episode is packed with valuable insights that will inspire you to embrace LinkedIn and other digital channels for professional success. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jennifer Curtin is the General Manager of The Beatrice hotel in Providence, Rhode Island. Discover the innovative strategies and thoughtful leadership that propelled The Beatrice to the top of TripAdvisor's rankings for Providence and earned it a spot among the best hotels in the Northeast, according to Condé Nast Traveler.Listeners will learn about:The importance of prioritizing team care to enhance guest experiences.Jennifer's unique approach to hiring and nurturing talent within the hospitality industry.The role of communication in building a cohesive and motivated team.Creative amenities that set the Beatrice Hotel apart and how partnerships with brands like Dyson and Therabody enhance the guest experience.The significance of community relationships and how they contribute to the success of a hotel.Jennifer's vision for the future of the Beatrice Hotel.Tune in to gain valuable insights into the world of luxury hospitality management and leave with actionable ideas to elevate your own hospitality business. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Homi Vazifdar is the founder and Chairman of The Canyon Group, a vertically integrated investment company focused on the acquisition or development of ultra-luxurious and best-in-class resorts in unique destinations around the world, including Amangiri, the #1 resort in the United States. In this episode, you'll hear about his unique approach to the ultra-luxury hospitality sector and how contrarian thinking has led to unprecedented success.What You'll Learn:Contrarian Thinking: Discover how going against the grain and focusing on operations over finance can lead to success in the hospitality industry.Building Ultra-Luxury Resorts: Gain insights into the challenges and triumphs of creating some of the world's most exclusive resorts.Thinking Bigger: Learn how to push the boundaries of what's possible in hospitality and stay ahead of the curve.Reinvention and Creativity: Explore how to continuously reinvent your business and tackle new creative challenges to stay relevant.Friendship and Relationships: Understand the importance of building genuine relationships and friendships in the business world.Mentorship: Hear Homi's take on mentoring the next generation and what advice he would give to his younger self.Tune in to this episode of Hospitality Daily for a masterclass in hospitality from one of the industry's most innovative leaders. Whether you're a seasoned professional or just starting out, Homi's wisdom is sure to inspire and motivate you to reach new heights in your career. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Homi Vazifdar is the founder and Chairman of The Canyon Group, a vertically integrated investment company focused on the acquisition or development of ultra-luxurious and best-in-class resorts in unique destinations around the world, including Amangiri, the #1 resort in the United States. In this episode, you'll hear his advice for building a career in hospitality today. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Homi Vazifdar and his teams at The Canyon Group have created some of the best ultra-luxury resorts in the world - including Amangiri, the #1 resort in the United States.In this episode of San Francisco Sundays, you'll hear how the Bay Area shaped his life and work, starting out with his first hospitality business: a restaurant just across the Golden Gate Bridge in Marin County.Listeners will learn about:Homi's Inspiration: Discover what drew Homi to America and how the cultural revolution of the 60s influenced his outlook on life and business.The Magic of Northern California: Understand the unique aspects of the Bay Area that fostered Homi's growth and his embrace of the entrepreneurial spirit.First Steps in Hospitality: Hear the story of Homi's first hospitality business, a restaurant in Marin County, and the lessons he learned from its successes and failures. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands