Hospitality Daily Podcast

Florian Montag from SMACK Podcast joins the Hospitality Daily Podcast to discuss top trends in hospitality and breaking down barriers in the industry. They explore the purpose and importance of hospitality, the evolution of technology, and exciting opportunities and trends. They also introduce a sponsor promoting environmental sustainability in hotels.

If you're working in hospitality - anywhere from the front lines of a hotel to investing in hotels, you know just how big of a role brands play.  They are much more than just the name on a building or flag outside, but guide everything from the amenities on site to how the business is run to the technology used and the commercial strategy.Because of all of this, the brand you choose matters a lot if you work in hospitality - both for your career and for the financial success of your business. That's why I invited two people from CBRE - Rachael Rothman, Head of Hotels Research & Data Analytics, and Christine Bang, Research Manager - to talk about a comprehensive research study they did on hotel brand performance. In this episode you'll learn how they conducted the study, what they learned - and it's implications for you. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

A few months ago, Meg Kennedy and Rob Blood joined us to talk about how they built Lark Hotels - and you loved it: it was one of the top 3 episodes last year. I wanted to bring them back today to talk about their experience with hotel development and investment because I want us all to learn more about this area so we can become more effective in the way we provide hospitality. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jagruti Panwala has a fascinating story of reaching the highest levels of success in hospitality, from being the President & CEO of a hotel ownership group to becoming the chair for AAHOA to her work today on the board of directors for AHLA. You can watch our entire conversation on the Hospitality Daily YouTube channel, but a recurring theme throughout her story was her emphasis on relationship building. I want you to listen to her talk about this today because wherever you are in hospitality, relationships are the foundation of not only getting things done with your teams and partners but also the key to living a life of meaning. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Ben Pundole, a long-time collaborator with Ian Schrager, currently serves as the Executive Vice President of Brand, Culture, and Experience at PUBLIC Hotels. In this episode, you'll hear the insights Ben learned from Ian on delivering remarkable hospitality, and how this has evolved over time.Follow Ben on InstagramVisit A Hotel Life A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

If hospitality is all about making other people happy, how do you support and inspire your teams as they do this? In this episode, Bill Walshe, the former CEO of Viceroy Hotel Group and current strategic advisor and keynote speaker, shares what he calls "Prideology" - a philosophy he learned is essential for anyone in hospitality to understand and live by.Follow Bill on LinkedInVisit Bill's websiteWatch Bill's TED talk: A Roadmap of PrideListen to our other episode with Bill: Creating A Culture of Belonging To Enable Consistent Individuality A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Would you like to get more media attention and attract more guests and staff to your properties? If so, you're in for a treat because today we're joined by Michelle Heston, Executive Regional Director of Public Relations for Fairmont Hotels & Resorts and the Vice Chair of the Visit California PR Committee. In this episode, you'll learn what she's learned about hospitality, partnerships, getting media attention, working with influencers, and much more.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jeremy Wells is a thought leader in independent hospitality, the author of two books - Future Hospitality and Indie Hotel - and a partner at Longitude°, a branding and experience design consultancy that some of the coolest hospitality concepts in the world turn to for guidance.  A few years ago, he got into the world of hotel investment and now owns The Ozarker Lodge. In this episode, you'll hear how this has shaped his perspective on hospitality.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

From a background in finance to executive leadership roles at Marriott, Seema Jain saw the power of cultural competency at work. Now the Founder and CEO of Seva Global, Seema teaches us in this episode what cultural competency is, how to develop it - and the power it has in any hospitality business. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

I recently had an incredible stay at the Stanford Inn in Mendicino - a small town on the northern California coast - and one of the things that stood out to me was their thoughtful approach to nutrition and wellness - not only in their food and beverage offerings but in the education and programming they offered. We're joined today by Sid Garza-Hillman, the Wellness Programs Director at the Stanford Inn, to learn about this and the opportunity it might present for you. In this episode, you'll hear about how Sid got started, how he integrates wellness into every aspect of the guest experience, what he's learned through it all - and how to use your hospitality business to change lives long after guests leave your property.Sid's podcastSid's YouTube channelSid's books A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands