

The Leadership Exchange
This Dot Labs
This is The Leadership Exchange, where we sit down with accomplished leaders and uncover the secrets of their success. Join us as we delve into their career journeys, discuss the challenges they faced, and explore the solutions they discovered along the way.
Whether you're an aspiring leader or looking to enhance your leadership skills, this podcast offers valuable insights and inspiration from those who have navigated the path to success.
Whether you're an aspiring leader or looking to enhance your leadership skills, this podcast offers valuable insights and inspiration from those who have navigated the path to success.
Episodes
Mentioned books

Jan 21, 2025 • 29min
Managing Change Fatigue in Remote Organizations with Leadership Coach Noa Ronen
In this episode of The Leadership Exchange, Tracy Lee chats with her longtime friend and coach, Noa Ronen, co-founder of The Coaching Connection. They explore how organizations can approach change fatigue, balance growth with emotional well-being, and create space for meaningful connection. Noa shares practical advice on fostering collaboration, empowering teams to solve problems, and building stronger relationships in remote work settings.
Chapters
0:00 - Introduction: Is Training Still Relevant Today?
0:25 - Welcome to the Leadership Exchange Podcast
0:50 - Meet Noah: Co-Founder of the Coaching Connection
1:45 - The Story Behind the Coaching Connection
2:30 - From the Israeli Army to Coaching Leaders
4:20 - Leading Change: Lessons from Talent Development
5:50 - Change Fatigue: Challenges in Today’s Organizations
7:40 - Balancing Growth and Human Development
9:15 - Why Traditional Training Fails to Drive Behavior Change
10:40 - The Power of Repetition and Short Learning Cycles
12:10 - Collaborative Learning and the Role of Facilitators
14:30 - Building Relationships Through Repetitive Learning
16:20 - Coaching Technical Leaders: From Expert to People Leader
18:45 - Empowering Teams: Letting Go of Being the Problem Solver
21:20 - Coaching and Accountability: Keys to Behavior Change
22:50 - Remote Work: Maintaining Connection in Distributed Teams
24:45 - Rituals for Building Connection in Remote Work
26:30 - The Impact of Missing Social Cues in Remote Leadership
27:40 - Helping Younger Generations Build Relationship Skills
28:45 - Final Thoughts and Thank You
Follow Noa Ronen on Social Media
Twitter: https://x.com/NoaRcoach
Linkedin: https://www.linkedin.com/in/noarcoach/
Website: https://www.coachingconnection-on.com/
Sponsored by This Dot: thisdot.co

Jan 21, 2025 • 24min
Data Optimization, Quality, and Governance: Aligning Innovation with ROI
In this episode of the Leadership Exchange Podcast, host Tracy Lee speaks with Sam Raghavachari, Head of Technology at Cabot, about the evolving role of technology in the commercial real estate (CRE) industry. They discuss the challenges of modernizing legacy systems, leveraging AI for administrative tasks and data optimization, and the critical importance of data quality and governance. Sam shares insights on integrating technology with business goals, the untapped potential for startups in CRE, and strategies for aligning innovation with ROI.
Key Points
- Modernizing CRE Technology: Sam shares challenges in updating legacy systems and scaling technology for global operations.
- AI in Commercial Real Estate: AI's potential to streamline tasks like leasing, investment analysis, and administrative work is explored.
- Data as a Foundation: Clean, well-managed data is critical for successful AI implementation and operational efficiency in CRE.
- Startup Opportunities in CRE: The industry offers numerous areas for innovation, from document management to building optimization.
Chapters
0:00 - Introduction: The Importance of Data
0:43 - Welcome to The Leadership Exchange
1:08 - Sam’s Role and Background
2:24 - The Challenges of Legacy Systems
3:29 - AI in Commercial Real Estate
6:48 - Real-World Examples of Automation
7:50 - Quick Wins with AI in Real Estate
9:02 - Top Technology Upgrades in Real Estate
13:26 - Fixing Outdated Processes
15:10 - Startup Ideas and Innovation
19:54 - Building Optimization and Small Players
22:41 - Caution Around AI Hype
23:40 - Final Thoughts on AI Strategy
24:41 - Closing and Where to Find Sam
Follow Sam on Linkedin: https://www.linkedin.com/in/samraghavachari/
Sponsored by This Dot: thisdot.co

Jan 14, 2025 • 27min
Cultivating Startup Success: Jeremy Edberg on Vision, Motivation, and Dev Community Growth
In this episode of the Leadership Exchange Podcast, Tracy Lee welcomes back Jeremy Edberg, co-founder of DBOS, former Chief Architect at Reddit, and veteran startup investor. Together, they look into the realities of building and scaling startups, from the myth of "overnight success" to practical strategies for maintaining motivation through the slog of slow growth. Jeremy shares valuable insights on how to communicate a long-term vision, celebrate small wins, nurture developer communities, and stay focused while navigating market trends.
Key Points:
- The myth of overnight success: Startups like Cloudflare may seem like instant hits, but real success takes years of consistent effort.
- Keeping teams motivated: Learn how to communicate a long-term vision and celebrate small wins to boost morale during slow growth periods.
- Building developer tools: Insights on creating a standout developer experience and why simplicity is key to adoption.
- Riding market trends: Hear how startups can strategically lean into emerging trends like AI without losing focus.
- Staying resilient as a founder: Practical advice on managing expectations, tracking growth without stress, and navigating the ups and downs of startup life.
Follow Jeremy on Social Media
Twitter: https://x.com/jedberg
Linkedin: https://www.linkedin.com/in/jedberg/
Github: https://github.com/jedberg
thisdot.co

Dec 31, 2024 • 35min
Situational Awareness is the #1 Leadership Soft Skill in 2025 with Pat Clarke, Lumen Learning
In this episode of The Leadership Exchange, host Rob Ocel is joined by Pat Clarke, Director of Engineering at Lumen Learning, to discuss his framework for balancing coaching, directing, and "choreographing" as leadership modes, explaining how situational awareness helps leaders adapt their approach to meet team and project needs.
Follow Pat Clarke on Social Media
Linkedin: https://www.linkedin.com/in/pat-clarke-dev/
Twitter: https://x.com/LeftShotDev
Website: https://patclarke.dev/
Sponsored by This Dot: thisdot.co

Dec 23, 2024 • 32min
Socially Responsible Leadership in the AI Age with Celest Hall
In this episode of the Leadership Exchange, Tracy Lee, co-founder and CEO of This Dot Labs, talks with Celest Hall, founder of Shining Opus, about navigating the AI innovation wave and preparing for a tech-driven future. They discuss how businesses can stay competitive through upskilling, operational readiness, and making bold strategic bets. Celest shares insights on balancing technological progress with social responsibility and the critical role of leadership in driving sustainable growth.
Chapter
[00:00] Welcome
[02:17] Understanding Innovation Waves
[03:46] The AI Innovation Wave
[05:09] AI Becoming Ubiquitous
[07:16] Preparing for AI’s Impact on Jobs & Skills
[10:43] Economic Shifts & Social Responsibility
[13:39] How AI Differs from Previous Tech Waves
[16:26] Upskilling & Lifelong Learning
[19:03] Strategic Leadership for the Future
[23:47] Planning for the Next Innovation Wave
[25:21] The Role of Humanity & Legislation
[29:50] Closing Thoughts
Follow Celest on Social Media
Linkedin: https://www.linkedin.com/in/celestineturnerhall/
Shining Opus: https://www.linkedin.com/company/shining-opus-llc/
Sponsored by This Dot: thisdot.co

Dec 19, 2024 • 31min
People Problems vs. Tech Problems: Engineering Leadership’s Balancing Act with Ben Nadel
On this episode of the Leadership Exchange, Tracy Lee chats with Ben Nadel, Principal Engineer and co-founder of InVision. They explore Ben’s journey building InVision, lessons on scaling, staying connected to customers, and the challenges of closing a company after 14 years. They also discuss team structures, microservices vs. monoliths, and reevaluating "best practices" in software development. Ben’s passion for building and learning shines as he shares insights on creating meaningful products and embracing change in tech.
Chapters
00:00 - Introduction
01:25 - Ben’s Career Journey
06:11 - Leadership & Resilience Lessons
12:41 - Tech Evolution & Frameworks
17:22 - Reexamining Best Practices
23:27 - Microservices vs. Monoliths
26:39 - People Problems vs. Tech Problems
30:33 - Staying Connected to Customers
31:37 - Where to Find Ben Online
32:00 - Closing & Thank You
Follow Ben Nadel on Social Media
Twitter: https://x.com/BenNadel
Linkedin: https://www.linkedin.com/in/bennadel/
Sponsored by This Dot: thisdot.co

Dec 17, 2024 • 34min
Launching a Healthcare Tech Startup in the AI Age: Lessons from CIO and Entrepreneur Bradley Dick, ZeroDivide.ai
Join Tracy Lee as she talks with Bradley Dick, co-founder and CEO of ZeroDivide.ai, about his journey from CIO to tech entrepreneur. In this episode, Bradley shares why he left a stable healthcare CIO role to launch a startup focused on AI-powered tools for individuals with developmental disabilities. Discover the challenges he faced, the lessons he learned about leadership, and how Zero Divide AI is tackling one of the biggest future challenges in healthcare.
Chapters
00:00 - Introduction
01:07 - Career Leap: From CIO to Tech Entrepreneur
05:21 - Challenges of Entrepreneurship
10:33 - Building Zero Divide AI
15:24 - The Future of Healthcare Tech
23:26 - Staying Ahead in Tech & AI
27:08 - Startup Lessons for Health Tech Founders
30:53 - Closing Thoughts
Connect with Bradley Dick on Social Media
Linkedin: https://www.linkedin.com/in/bradleydick/
ZeroDivide.ai: https://zerodivide.ai/
Sponsored by This Dot: thisdot.co

Dec 13, 2024 • 41min
How Workplace DEI Strategies Impact Team Culture and Customer Engagement with Nina Bryson Fleming
In this episode of The Leadership Exchange, Tracy Lee talks with DEI expert Nina Bryson Fleming, founder of Inclusive Ideas, about how Diversity, Equity, and Inclusion (DEI) programs can affect positive transformations in workplaces. Drawing from her 15 years of experience, Nina shares actionable strategies for building inclusive cultures, improving employee morale, fostering innovation, and enhancing customer engagement. She emphasizes the importance of intentional leadership, cultural intelligence, and equitable hiring practices, offering practical insights for creating resilient and diverse organizations that drive business success.
Chapters
00:00 - Introduction
02:00 - Nina’s Journey in DEI
05:00 - Success Stories in DEI
08:30 - The Role of Leadership in DEI
11:30 - Psychological Safety as a Foundation
14:00 - Building Inclusive Teams
18:00 - The Tangible Impact of DEI
22:00 - Breaking Barriers in Hiring and Development
28:00 - Overcoming Resistance to DEI Efforts
34:00 - Practical Steps for Deepening DEI Efforts
39:00 - Closing Thoughts and Where to Find Nina
Follow Nina Bryson on Social Media
Linkedin: https://www.linkedin.com/in/nina-bryson-fleming/

Dec 11, 2024 • 31min
Data Privacy and Ethical Considerations for AI Adoption with Eric Doherty
In this episode of The Leadership Exchange, Tracy Lee chats with healthcare and AI expert Eric Doherty about how AI is transforming industries like healthcare, finance, and manufacturing. Eric shares his insights on generative AI, digital twinning in drug development, and the ethical considerations of AI adoption, drawing parallels to Google’s rise in the tech world. They discuss regulatory challenges in the US and EU, the importance of responsible data usage, and strategies for leaders to foster excitement and overcome resistance to AI.
Chapters
00:00 - Introduction
02:00 - Eric’s Journey in Healthcare and AI
05:00 - AI’s Transformative Potential
08:00 - AI in Healthcare: Opportunities and Challenges
11:20 - Regulatory Considerations for AI
13:50 - Data Privacy and Security in the AI Era
18:20 - Cross-Departmental Collaboration in Cybersecurity
21:00 - The Role of Leadership in AI Adoption
25:40 - Balancing Innovation and Risk
29:30 - Closing Thoughts and Contact Information
Follow Eric on Social Media
Twitter: https://x.com/EDohertyGlobal
Linkedin: https://www.linkedin.com/in/ericdohertygloballeader/

Nov 25, 2024 • 31min
Generative AI in the Global Payments Industry: Insights from Dondi Black, CPO of TSYS
Dondi Black, Chief Product Officer of Issuer Solutions at TSYS, to explore the transformative journey of innovation, cultural shifts, and emerging technologies in the payments industry. Dondi shares her insights from three decades in the field, discussing how her organization leverages synergies, empowers teams, and implements measurable strategies to drive innovation and transformation. The conversation dives into the practical applications of generative AI, privacy-enhancing technologies, and a North Star approach to cultural transformation. Tracy and Dondi also touch on the importance of self-advocacy, honest feedback, and creating inclusive environments to foster innovation at every level.
Chapters
00:00:04 Welcome & Introductions
00:00:34 Reflections on Transformation & Innovation
00:01:28 Synergies & Organizational Transformation
00:02:19 Measuring Success in Cultural Transformation
00:05:07 Empowering Individuals & Leadership Growth
00:08:07 Emerging Innovations: Generative AI in Fraud & Risk
00:10:15 Security Investments & AI's Industry Impact
00:12:28 The Future of Privacy-Enhancing Technologies
00:15:30 Sustaining Momentum in Transformation
00:18:28 The Industry’s Pragmatic Shift
00:20:39 Inclusive Innovation & Cultural Change
00:23:12 Advocating for Yourself & Your Ideas
00:25:27 Leaders as Coaches: The Power of Feedback
00:28:56 Sponsor Spotlight: This Dot
00:29:53 Where to Connect with Dondi
00:30:39 Closing Remarks
Follow Dondi Black on Social Media
Linkedin: https://www.linkedin.com/in/dondi-black/