In this episode of the Leadership Exchange Podcast, host Tracy Lee speaks with Sam Raghavachari, Head of Technology at Cabot, about the evolving role of technology in the commercial real estate (CRE) industry. They discuss the challenges of modernizing legacy systems, leveraging AI for administrative tasks and data optimization, and the critical importance of data quality and governance. Sam shares insights on integrating technology with business goals, the untapped potential for startups in CRE, and strategies for aligning innovation with ROI. Key Points - Modernizing CRE Technology: Sam shares challenges in updating legacy systems and scaling technology for global operations. - AI in Commercial Real Estate: AI's potential to streamline tasks like leasing, investment analysis, and administrative work is explored. - Data as a Foundation: Clean, well-managed data is critical for successful AI implementation and operational efficiency in CRE. - Startup Opportunities in CRE: The industry offers numerous areas for innovation, from document management to building optimization.

Chapters

0:00 - Introduction: The Importance of Data

0:43 - Welcome to The Leadership Exchange

1:08 - Sam’s Role and Background

2:24 - The Challenges of Legacy Systems

3:29 - AI in Commercial Real Estate

6:48 - Real-World Examples of Automation

7:50 - Quick Wins with AI in Real Estate

9:02 - Top Technology Upgrades in Real Estate

13:26 - Fixing Outdated Processes

15:10 - Startup Ideas and Innovation

19:54 - Building Optimization and Small Players

22:41 - Caution Around AI Hype

23:40 - Final Thoughts on AI Strategy

24:41 - Closing and Where to Find Sam Follow Sam on Linkedin: https://www.linkedin.com/in/samraghavachari/ Sponsored by This Dot: thisdot.co

Data Optimization, Quality, and Governance: Aligning Innovation with ROI