

How Workplace DEI Strategies Impact Team Culture and Customer Engagement with Nina Bryson Fleming
In this episode of The Leadership Exchange, Tracy Lee talks with DEI expert Nina Bryson Fleming, founder of Inclusive Ideas, about how Diversity, Equity, and Inclusion (DEI) programs can affect positive transformations in workplaces. Drawing from her 15 years of experience, Nina shares actionable strategies for building inclusive cultures, improving employee morale, fostering innovation, and enhancing customer engagement. She emphasizes the importance of intentional leadership, cultural intelligence, and equitable hiring practices, offering practical insights for creating resilient and diverse organizations that drive business success.
Chapters
00:00 - Introduction
02:00 - Nina’s Journey in DEI
05:00 - Success Stories in DEI
08:30 - The Role of Leadership in DEI
11:30 - Psychological Safety as a Foundation
14:00 - Building Inclusive Teams
18:00 - The Tangible Impact of DEI
22:00 - Breaking Barriers in Hiring and Development
28:00 - Overcoming Resistance to DEI Efforts
34:00 - Practical Steps for Deepening DEI Efforts
39:00 - Closing Thoughts and Where to Find Nina
Follow Nina Bryson on Social Media
Linkedin: https://www.linkedin.com/in/nina-bryson-fleming/