Gartner ThinkCast

Join Michelle DeClue, a Gartner VP Analyst and expert in digital twins, as she dives into how these virtual representations of customers can transform the retail industry. Discover how businesses can predict behaviors and enhance personalization while navigating data privacy concerns. The discussion covers the evolving definition of customers, the impact of Generative AI, and how digital twins improve customer experiences by identifying pain points. Get ready to rethink customer interactions and the future of digital identity!

In this insightful discussion, Gene Alvarez, Distinguished VP Analyst and head of Gartner’s Top Trends team, reveals the transformative technology trends set to shape 2025. He dives into the ethical implications of AI integration in business and the exciting era of human-machine synergy. Key insights include agentic AI, post-quantum cryptography, and energy-efficient computing. Alvarez also explores how spatial computing and polyfunctional robots can revolutionize industries like manufacturing and retail, driving innovation while enhancing everyday life.

Technology's impact on education, specifically generative AI, is discussed in this podcast. While educators worry about plagiarism, it actually has the potential to revolutionize learning. The focus is on building trust and handling short-term concerns before students can benefit from AI tools. The importance of creativity, critical thinking, and individual ownership is emphasized for leveraging AI in education. The podcast explores the challenges, opportunities, and potential future advancements in generative AI technology.

Afraz Jaffri, a Senior Director Analyst specializing in AI technologies, unpacks the 2024 Gartner Hype Cycle for AI. He discusses the evolution of generative AI, shifting its perception from job replacement to augmentation. Jaffri emphasizes the significance of realistic expectations, ethical considerations, and collaboration in advancing AI. He also highlights emerging technologies like computer vision and decision intelligence, which are crucial for organizations. His insights help leaders navigate the fine line between hype and impactful innovation.

David Furlonger, a Gartner Fellow, discusses the CEO survey on AI, highlighting its growing importance and impact on organizations. Topics include AI technologies, risks, revenue growth strategies, tech leaders' role in AI adoption, and CEOs' strategic vision for utilizing AI.

Ed Gabrys, a Managing Vice President at Gartner, shares strategies on establishing oneself in a new executive role. He discusses personal branding, influence in leadership, and offers a communication cheat sheet. Topics include building a personal brand, enhancing communication skills, and captivating the audience with effective claims.

Peter Aykens, Chief of Research at Gartner's HR practice, discusses the human-powered enterprise where AI complements employee skills. Topics include human-centric work environments, authentic leadership, and the importance of human creativity in driving organizational success

Ken Chadwick, Distinguished VP Analyst, discusses how executives can navigate CEO concerns by balancing growth, financial priorities, and sustainability strategies. They explore CEOs' optimism towards AI for productivity gains and provide strategies for leveraging technology to address organizational challenges, emphasizing the need for thoughtful AI integration and sustainability in operations.

Patrick Hevesi, VP Analyst with Gartner for Technical Professionals, discusses the concept of 'dark AI' in cybersecurity. He highlights the need for private AI instances and data protection measures to mitigate risks. The podcast explores AI's role in cybersecurity, defense strategies, and leveraging AI tools for protection against sophisticated attacks.

Senior Director Analyst at Gartner, Paul Riley, discusses how educational institutions can leverage partnerships for innovation and growth. They explore the transformative impact of strategic collaborations, benefits of partnerships in higher education, and the role of academic partnerships in improving student outcomes and institutional strategies.