Gartner ThinkCast

Explore how CIOs can strategically set their pace in the AI innovation landscape. The discussion highlights the challenges of integrating generative AI and the varying impacts on job roles. Discover the intersection of job complexity and experience in boosting productivity. Real-world examples illustrate the journey of gradual AI integration. Uncover the hidden financial risks of adopting generative AI and the need for careful cost management. Finally, learn about the importance of an adaptive tech structure for successful AI implementation.

Mary Mesaglio, a Distinguished VP Analyst specializing in executive leadership, shares invaluable insights for organizational transformation. She discusses key strategies for crafting clear and impactful transformation messages that resonate with teams. Mesaglio emphasizes the importance of turning core values into actionable behaviors, especially during uncertainty. She advocates for agility in decision-making, encouraging leaders to act on 70% of available information and incorporate values into everyday choices.

Gartner Senior Director Analyst Leinar Ramos discusses the limitations of generative AI and the importance of considering alternative AI techniques. He delves into specific scenarios where generative AI may not be the best choice, emphasizing the need to choose the right AI technique for different applications.

Gareth Herschel, a VP analyst at Gartner and expert in AI scaling, shares his insights on enhancing AI initiatives with data and analytics. He outlines five key strategies for aligning AI tools with suitable use cases, emphasizing the need for governance that balances innovation with ethical considerations. The discussion also tackles misconceptions around AI and the importance of having AI-ready data. Gareth encourages engaging with diverse audience attitudes to facilitate smoother AI adoption and promote overall organizational change.

Tom Coshow, Senior Director Analyst at Gartner, shares his expertise on agentic AI, a revolutionary tech trend for 2025. He explains how AI agents autonomously execute tasks, differentiating them from traditional GenAI models. The conversation covers real-world applications, like streamlining insurance claims and enhancing customer service. Tom emphasizes the importance of security in managing these agents and outlines how tech leaders can harness their potential for business growth. Explore the exciting future of AI and its transformative impact on industries.

Join Michelle DeClue, a Gartner VP Analyst and expert in digital twins, as she dives into how these virtual representations of customers can transform the retail industry. Discover how businesses can predict behaviors and enhance personalization while navigating data privacy concerns. The discussion covers the evolving definition of customers, the impact of Generative AI, and how digital twins improve customer experiences by identifying pain points. Get ready to rethink customer interactions and the future of digital identity!

In this insightful discussion, Gene Alvarez, Distinguished VP Analyst and head of Gartner’s Top Trends team, reveals the transformative technology trends set to shape 2025. He dives into the ethical implications of AI integration in business and the exciting era of human-machine synergy. Key insights include agentic AI, post-quantum cryptography, and energy-efficient computing. Alvarez also explores how spatial computing and polyfunctional robots can revolutionize industries like manufacturing and retail, driving innovation while enhancing everyday life.

Technology's impact on education, specifically generative AI, is discussed in this podcast. While educators worry about plagiarism, it actually has the potential to revolutionize learning. The focus is on building trust and handling short-term concerns before students can benefit from AI tools. The importance of creativity, critical thinking, and individual ownership is emphasized for leveraging AI in education. The podcast explores the challenges, opportunities, and potential future advancements in generative AI technology.

Afraz Jaffri, a Senior Director Analyst specializing in AI technologies, unpacks the 2024 Gartner Hype Cycle for AI. He discusses the evolution of generative AI, shifting its perception from job replacement to augmentation. Jaffri emphasizes the significance of realistic expectations, ethical considerations, and collaboration in advancing AI. He also highlights emerging technologies like computer vision and decision intelligence, which are crucial for organizations. His insights help leaders navigate the fine line between hype and impactful innovation.

David Furlonger, a Gartner Fellow, discusses the CEO survey on AI, highlighting its growing importance and impact on organizations. Topics include AI technologies, risks, revenue growth strategies, tech leaders' role in AI adoption, and CEOs' strategic vision for utilizing AI.