
Gartner ThinkCast
Agentic AI: Behind the 2025 Top Tech Trend
Nov 26, 2024
Tom Coshow, Senior Director Analyst at Gartner, shares his expertise on agentic AI, a revolutionary tech trend for 2025. He explains how AI agents autonomously execute tasks, differentiating them from traditional GenAI models. The conversation covers real-world applications, like streamlining insurance claims and enhancing customer service. Tom emphasizes the importance of security in managing these agents and outlines how tech leaders can harness their potential for business growth. Explore the exciting future of AI and its transformative impact on industries.
17:36
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Quick takeaways
- Agentic AI distinguishes itself by autonomously planning and executing tasks, integrating various software components beyond traditional generative language models.
- Successful integration of AI agents requires executive leadership collaboration, proactive governance, and a shift from traditional AI mindsets towards specialized applications.
Deep dives
Understanding Agentic AI
Agentic AI refers to autonomous systems capable of planning and executing actions to achieve designated goals. These AI agents function as software entities that leverage AI techniques to make decisions and interact with their environment, rather than just being large language models. For example, in processing complex invoices, an AI agent would not only interpret the data using a language model but also utilize specialized software tools to categorize and input that information accurately into an accounting system. This distinction highlights the multifaceted nature of AI agents, which integrate various software components to operate effectively and independently.