Gartner ThinkCast Agentic AI: Behind the 2025 Top Tech Trend
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Nov 26, 2024 Tom Coshow, Senior Director Analyst at Gartner, shares his expertise on agentic AI, a revolutionary tech trend for 2025. He explains how AI agents autonomously execute tasks, differentiating them from traditional GenAI models. The conversation covers real-world applications, like streamlining insurance claims and enhancing customer service. Tom emphasizes the importance of security in managing these agents and outlines how tech leaders can harness their potential for business growth. Explore the exciting future of AI and its transformative impact on industries.
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Defining Agentic AI and AI Agents
- Agentic AI is defined as autonomous systems that plan and act to achieve goals.
- AI agents, a subset of agentic AI, are software entities using AI, like LLMs, for planning and execution.
Invoice Processing Example
- Imagine processing complex invoices: an AI agent uses an LLM to plan line item allocation within accounting software.
- It then uses its own tooling to execute the plan, placing each item correctly.
Guardian Agents and Security
- Guardian agents, a type of AI agent, address security concerns in multi-agent systems.
- They monitor other agents' behavior and ensure alignment with overall goals, enhancing system security.