

The Business of Travel
Global Business Travel Association
The Business of Travel is the official podcast of the Global Business Travel Association covering all things related to business travel. Expect weekly episodes each featuring interviews with industry experts and thought leaders on a range of key issues affecting the business travel industry. Visit gbta.org to learn more.
Episodes
Mentioned books

Aug 4, 2023 • 27min
GBTA Ladders | Meet the Season 9 Winning Team, Travel Change!
In this podcast, we discuss GBTA Ladders and speak with the Season 9 winning team, Travel Change! The group discusses the premise of their project and how rounding up on every travel transaction can be a force for change in today’s world! Moderating the discussion is Grace Morrisey, Director, Travel & Expense, General Atlantic and GBTA Ladders Co-Chair who is joined by members of the Season 9 winning team: • Anja Turner, Vice President, Marketing & Communications, BCD Travel • Kayleigh Rogers, Consulting Manager, American Express GBT • Micha van Eijk, Senior Product Manager, Emburse • Stevie-Leigh Harrison, Global Product Manager, TakeTwo Travel Solutions • Lorena Hurtado, Marketing and Digital Manager, Avianca Airlines • Itzetl Villanueva, Enterprise Global Sales Manager, Delta Air Lines Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Jul 31, 2023 • 38min
The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem
Experts discuss the impact and implementation of NDC in the travel industry, highlighting the challenges and benefits. They emphasize the need for scale, adoption, and standards. Minimizing intermediaries and embracing new workflows are essential for better content delivery. Challenges include the lack of a solid GDS option for NDC content, but overall, there is optimism about the opportunities NDC brings to enhance user experiences and improve travel efficiency.

Jul 28, 2023 • 29min
Meetings & Events Industry Trends Discussion
Brought to you by the GBTA Meetings & Events Europe Committee. Dan Humby, VP Sales Europe with Groups360 and co-chair of the GBTA Meetings & Events Europe Committee, is joined by fellow committee members travel buyers, Jennifer Pape, Global Meetings & Events Manager with Shell, and Jason Hart, Strategic Sourcing Manager with Amgen. Their discussion explores the most prominent trends in the Meetings & Events space at the moment and aims to understand how they’re impacting program owners and their stakeholders. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Jul 21, 2023 • 27min
Tech Safari Series: Why are travel analytics more important than ever?
The GBTA Tech Committee brings you the podcast version of the Tech Safari Series which showcases new technologies launching cutting-edge solutions in business travel. In this episode, Mike Daly, Chair of the GBTA Tech Committee, will interview expert data analyst and serial entrepreneur, Jean Belanger, CEO and Founder of Cerebri AI. Amidst the recent chaos surrounding NDC, the significance of travel analytics has soared to new heights. Accompanied by sustainability and DEI initiatives, as well as the challenge of monitoring travelers and their expenditures outside of the program, buyers and TMCs find themselves facing a multitude of tasks and responsibilities. See the Checklist for Travel Analytics 2023 Here Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Jul 7, 2023 • 29min
Empowering Capital | Female Angel Investors in the Startup Ecosystem
This GBTA WINiT podcast explores the transformative impact of female angel investors in the startup ecosystem. In this episode, we speak with Cara Whitehill, advisor, and angel investor at her firm, Unlock Advisors, where she has taken early-stage startups from 0-1 and larger organizations from $10m-$100m+ in revenue growth. We’ll discuss the journey - including her roots in the travel industry – that got her to angel investing. We also delve into the untapped potential and value that women bring to the world of angel investing, and how to support women founders as they innovate with their own ventures. Check out the resources mentioned in the podcast: Lead Upwards: How Startup Joiners Can Impact New Ventures, Build Amazing Careers, and Inspire Great Teams by Sarah E Brown Angel Investing from Start to Finish, from the Holloway Guides Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott Highlights of female-run startups in our space: Alice Ferrari, CEO at Kyte www.gokyte.com Anna Feinberg, CEO and Leanne Turner, COO – cofounders of Alo Index www.aloindex.com Rebecca Robinson, Co-Founder Shiny, www.stayshiny.co Resources about female investors & founders #Angels https://link.edgepilot.com/s/444b1740/3HPJYH07A0aUimJ9CK9yDw?u=https://hashtagangels.com/the-gap-table, the investing collective co-founded by April Underwood Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Jun 16, 2023 • 17min
Meetings & Events Committee Negotiated Outcomes
Discussing key types of agreements for the meetings and events supply chain to include NDAs (Non-Disclosure Agreements), MSA (Master Services Agreement), and RFP (request for proposal). Shauna Whitehead, GBTA Meetings & Events Committee Donna Patrick, Abbott Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Jun 9, 2023 • 31min
Demystifying ‘SAF’
Description: Join Karolien De Hertogh, Director UK & Ireland, United Airlines, Calum Hawley, Global Travel Manager, Endeavour Mining Plc and Rohini Sengupta, Director, Environmental Sustainability, United Airlines for an indepth discussion on how the aviation industry has pledged to achieve net zero carbon emissions by 2050 and Sustainable Aviation Fuel otherwise known as SAF is key to sustainable aviation. In this podcast we want to explore to what extent SAF offers a solution. We will discuss current production and challenges with regards to scalability. Furthermore, we will cover how you can send demand signals to producers, investors and governments and help scale up production. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Jun 2, 2023 • 25min
The Great Attraction
"Happy employees, happy company!" Placing employee well-being, DE&I and digitalization ‘front and centre’ is critical to spur employee engagement and appeal to job seekers. Chad Lemon, former TV broadcaster and BCD moderator is joined by industry experts Angela Williams, VP- People & Culture BCD UK & Ireland and Lynne Griffiths, CEO, Sirus Talent Solutions to discuss the challenges facing the business travel industry around recruitment, retention and attracting new talent. You can read more about The Big Idea: Travel and the Law of Attraction in a report and infographic from BCD, in partnership with GBTA. https://www.bcdtravel.com/resources/the-big-idea-travel-and-the-law-of-attraction/ Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

May 26, 2023 • 19min
I benefici delle politiche di DEI per le aziende - The benefits of DEI policies for companies.
Con il contributo di Stefano Ferri, giornalista, scrittore, consulente di comunicazione e attivista dei diritti civili, in questo podcast GBTA parliamo di Diversity, Equality and Inclusion. A che punto sono le politiche di DEI? Come le aziende stanno progredendo in tal senso? Cosa succede nella catena del valore del Business Travel? Facciamo il punto nel Podcast. --- With the contribution of Stefano Ferri, journalist, writer, communication consultant and civil rights activist, in this GBTA podcast we talk about Diversity, Equality and Inclusion. At what stage are the DEI policies? How are companies progressing in this regard? What is happening in the Business Travel value chain? Let's share the latest updates in the Podcast. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

May 19, 2023 • 24min
Regenerative Business Travel: Leaving a Net Positive Impact | The Carbon Compass
A new phrase has entered the lexicon alongside sustainable travel: regenerative travel. Regenerative travel emphasizes net positive impacts on both people and planet. In this podcast, we introduce the topic of regenerative travel, how this works in a business travel context, and what travel managers and the business travel community can do to truly have a net positive impact on the destinations, communities, and environments that they visit. You can learn more about regenerative travel and other ways to green business travel at GBTA’s upcoming Sustainability Summit on June 13 in Washington DC. Kelsey Frenkiel, Senior Manager, Sustainability, GBTA Wesley Espinosa, Interim Executive Director, Center for Responsible Travel (CREST) Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/