The Business of Travel

Embrace the essence of what's shaping global business travel today with this podcast featuring insights from GBTA Board buyer and supplier members.  Moderator and Board President, Mark Cuschieri, reflects on the association's key milestones in 2023 and is joined by fellow Board members, Rosemary Maloney and Mike Daly, to discuss and provide insights on what lies ahead for the industry in 2024.  They address emerging trends, topics, and top-of-mind concerns for the industry in the coming year, including:  Has business travel reached a "new normal" (and is it time to stop using that phrase)?  What's next for sustainability and business travel in 2024?  How will AI revolutionize business trips in the coming year – and is the industry ready for it?  New Distribution Capability (NDC) momentum – are we there yet?  From the transformative tales of 2023 to the compelling predictions for 2024, tune in to discover where the business travel industry has been and where we're heading together.  The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.   The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.     Host & Guest Info  - Mark Cuschieri, President, GBTA  - Rosemary Maloney, Vice President, GBTA  - Mike Daly,  Allied Seat, At Large, GBTA    Key Topics Discussed  - Online Booking  - Covid-19 Recovery  - Multimodality  - AI  - SAF     If you enjoyed this episode, here are some similar shows - AI and the Future of Business Travel | GBTA-AI: AI and Business Travel  - Insights from the Instructor of Advanced Principles of Business Travel Management Course  - Human Trafficking: Get Onboard and Make a Difference       Connect with GBTA   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License 

The intent of this podcast is to educate our membership on the Human Trafficking in Canada from a Meeting Professional, Accommodation and law enforcement perspective in Canada. We will define human trafficking and outline who is at risk from whom and where. We will outline the key sectors that HT is found and what steps travelers can take to help and initiatives in place to improve the situation. We will review Canadian legislation around HT and how that can help. We review what types of questions that travel managers can add to their RFPs to ensure suppliers are getting onboard. Brought to you by the Canadian Transportation and Rick Committees    The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.   The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.     Host & Guest Info  - Ashley Franssen-Tingley, The Canadian Centre to End Human Trafficking  - Sandy Biback - Meeting Planners Against Human Trafficking  - Marina Elsener - Fairmont Hotels  - Cpl David Lane - RCMP    Key Topics Discussed  - Human Trafficking  - Travel Safety  - Risk Management     If you enjoyed this episode, here are some similar shows  - Protections for the Traveling LGBTQ+ Workforce      Connect with GBTA  - www.GBTA.org      Music track is Space Jazz by Kevin MacLeod   Licensed under Creative Commons: By Attribution 3.0 License   

Industry experts Romain Aubanel, Jack and Ferdi, and Josh Gunn discuss the shift from Duty of Care to Duty TO Care in travel. They explore the role of technology solutions in redefining well-being, personalized travel recommendations, and empowering travelers to have meaningful experiences.

Business of Travel  Using Technology for Simple Meetings Success  October 20, 2023  In-person meetings and events are driving industry stabilization and the increasing volume is requiring new approaches. Meetings are coming back strong and this discussion with industry experts Ciaran Delany, Hubli and Meredith Smith FESTIVE ROAD, will give you the trends and insights into how companies are using technology to address challenges and see success. This podcast is moderated by Laurie Scott and brought to you by the GBTA Technology Committee.  The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.   The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.     Host & Guest Info  Laurie Scott, Markel  Meredith Smith, FESTIVE ROAD  Ciaran Delany, Hubli  Key Topics Discussed  - Meetings Technology  - Simple Meetings  - Meetings Management    If you enjoyed this episode, here are some similar   - AI and the Future of Business Travel | GBT-AI: AI and Business Travel  - The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem  - Tech Safari Series: Why are travel analytics more important than ever?    Connect with GBTA  - www.GBTA.org      Music track is Space Jazz by Kevin MacLeod (incompetech.com)  Licensed under Creative Commons: By Attribution 3.0 License  http://creativecommons.org/licenses/by/3.0/ 

John Morhous, Chief Experience Officer at Flight Centre Travel Group, and Amir Amidi, Managing Partner in Travel and Hospitality at Plug and Play, discuss Flight Centre's digital journey, the impact of AI on the travel industry, measuring success through KPIs, and lessons on fostering innovation and adaptation in the business travel industry.

Tom Allen, CEO at AI Journal; Sam Hilgendorf, CIO at Fox World Travel; and Mat Orrego, CEO and co-founder of Cornerstone Information Systems discuss the transformative impact of AI on business travel, including generative AI, chat GBT technology, leveraging data for training models, evolution of booking process, and importance of fact-checking in AI language models.

Business of Travel  There is Power in Women Supporting Each Other in the Workplace  September 22, 2023     Having programs for women in the workplace is considered table stakes for most companies, but in order to drive meaningful progress, more needs to be done.  Cynthia Barnes and Jennifer Miranda from American Airlines discuss their experiences and the benefits from being a part of their company’s women’s leadership programs as well as the impact that formal and informal mentorship has had on their personal and professional growth, and how women can continue to support each other at any level in the organization.    Made Possible By American Airlines  The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.   The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.     Host & Guest Info  Bev Heinritz Director, Foundation Programs, GBTA Foundation  Cynthia Barnes, Director of Global Sales and Market Initiatives, American Airlines  Jennifer Miranda, Manager of Global Sales and Market Initiatives, American Airlines     Key Topics Discussed  - Mentorship  - Women in Business Travel     Resources Mentioned  - GBTA WINiT     If you enjoyed this episode, here are some similar  - Empowering Capital | Female Angel Investors in the Startup Ecosystem Made Possible by GBTA WINiT  - Super Woman: Fact or Fiction | An Industry Conversation  - GBTA Ladders | Meet the Season 9 Winning Team, Travel Change!      Connect with GBTA  - www.GBTA.org   - GBTA WINiT on LinkedIn       Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

GBTA’s Advanced Principles of Business Travel Management has been a core professional development offering for business travelers for nearly a decade. This course is designed for travel buyers overseeing a managed business travel program and suppliers offering travel-related products and services. It serves as the next step after GBTA’s Fundamentals courses as well as a preparatory course for individuals interested in taking the Global Travel Professional (GTP) Examination.  Instructor Sandy Moring, Managing Director with Strategic Travel Solutions Ltd, is joined by Debbie Iannaci, Vice President, Global Communications, PR & Research with GBTA. Together they explore the history of Advanced Principles of Business Travel Management as well as dive deeper into two of the course’s key takeaways.     The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.   The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.     Host & Guest Info  Debbie Iannaci  Sandy Moring  Sandy’s extensive experience derives from her varied roles within the world of corporate travel and previously to that, adventure travel. With a strong operational background, plus senior leadership roles in account management, commercial marketing, training and more recently, encouraging the next generation via coaching, she is involved in many projects as a freelance consultant in business re-engineering, travel risk management and sustainability.     Key Topics Discussed  - Travel Policy Compliance  - Travel Risk Managment     Resources Mentioned  - Advanced Principles of Business Travel Management Course  - Fundamentals of Business Travel Management Course     If you enjoyed this episode, here are some similar   - Protections for the Traveling LGBTQ+ Workforce Made Possible by the Risk Committee  - The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem   - Empowering Capital | Female Angel Investors in the Startup Ecosystem Made Possible by GBTA WINiT      Connect with GBTA  - www.GBTA.org      Music track is Space Jazz by Kevin MacLeod   Licensed under Creative Commons: By Attribution 3.0 License 

A discussion on how your corporate travel policy can reflect the LGBTQ+ business traveler in 2023. Organizations have an obligation to ensure their workforce is safe, regardless of individual profiles, and it is essential that your travel risk management program acknowledges and plans for the diverse risks faced by its LGBTQ+ employees. How can travel and security managers ensure the safety of their LBGTQ+ employees while respecting individuals’ privacy and autonomy? What do the recent legislative changes in the US and elsewhere mean for your travelers? What particular pre-trip preparation and resources are required to ensure your employees’ safety around the world? Mackenzie Grahek, Security Manager at International SOS and Craig Collins, Vice President Client Services at CIBT Newland Chase will answer these and other questions. Brought to you by the GBTA Risk Committee.     Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Brought to you by the US Accommodations Committee. In the third installment of the GBTA Accommodation Committee's Hotel Sourcing Podcast Series, Steven Van Overmeiren (Baker McKenzie), John Berkley (Tripbam), Lukasz Dabrowski (HRS), Iggy Fisher (Club Quarters), and Chris Massucci (Marriott) discuss a macro view of current industry trends and what we can expect to see as we head into the traditional sourcing season for 2024 hotel programs. They discuss expectations regarding volume, rates, and other key program priorities from both buyer and supplier perspectives.       Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/