The Business of Travel
Technology Solutions that Take Care of Travelers
Nov 17, 2023
Industry experts Romain Aubanel, Jack and Ferdi, and Josh Gunn discuss the shift from Duty of Care to Duty TO Care in travel. They explore the role of technology solutions in redefining well-being, personalized travel recommendations, and empowering travelers to have meaningful experiences.
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Quick takeaways
- Well-being in business travel goes beyond luxury and focuses on ensuring travelers are in the right physical and mental state to perform at their best.
- Technology solutions, such as well-being scores and personalized travel guides, are helping improve travel well-being and assist travel managers in making informed decisions.
Deep dives
Defining Well-being in Business Travel
In this podcast episode, the speakers discuss the definition of well-being as it relates to business travel. They clarify that well-being is not solely about luxury accommodations and amenities, but rather focuses on ensuring that travelers are in the right physical and mental state to perform at their best. The speakers draw a parallel between business travelers and professional athletes, highlighting the importance of pre-preparation and continuous well-being to achieve optimal performance. They also touch upon the changing expectations of younger business travelers, who now value sustainable practices, local engagement, and personal growth during their trips.
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