The Business of Travel

Corporate travel management: obsolete relic of the fax machine era… or the industry's best-kept secret weapon? Depends who you ask. Airlines will say, 'We don't need TMCs.' TMCs will say, 'Good luck with duty of care when your VP of Sales is stuck in O'Hare at 11pm.' This 20-minute discussion will focus on the predictions and fears of the TMC's future role Speakers: Stephanie Lachance EHI, Strategic Sales Director Kosta Tsimiklis from the Rio Tinto procurement team Brought to you by the GBTA Canada tech committee Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Personalising the Business Travel Journey: 5 Key Trends You Need to Know Dan Norris, Andrea Batchelor, Juliet Howie, Jo Westlake GBTA Europe Accommodations Committee Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

This is the first in a series of podcasts from the GBTA Europe Technology Committee - exploring the opportunities for AI in the business travel industry. First up is Sarah Whiting & SkyLink. Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories. In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel trends they're seeing, and what the future holds for corporate travel programs. Moderator Suzanne Neufang, CEO, GBTA – New York, NY, USA Jorge Cruz: Executive Vice President, Global Sales & Marketing Yannis Karmis: Senior Vice President, Product Planning & Development Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Featuring Liz Fraser, Chief Revenue Officer at Serko, in this thoughtful conversation, we explore how leadership in business travel is transforming to meet the demands of a rapidly changing world. From redefining purpose and embracing AI to reinvigorating company culture and building diverse, future-ready teams—this episode uncovers the mindset shifts, skillsets, and strategies that will shape the next era of leadership. Whether you're an emerging leader or a seasoned executive, this is your roadmap to leading with impact in the future of business travel. Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

The business travel industry is fueled by innovative supplier companies who focus on serving the needs of both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories. In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel trends they're seeing, and what the future holds for corporate travel programs. · Moderator Suzanne Neufang, CEO, GBTA – New York, NY, USA · Frank Passanante, Senior Vice President & Global Head of Sales & HRCC, GBTA Allied Leadership Council Member, Hilton · Marizel De La Torre, Vice President Global Distribution, Hilton Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Mark Cuschieri, the GBTA board president and head of global travel for UBS, and Kevin Sullivan, Treasurer of the GBTA Board and Southwest Airlines managing director, share exciting insights on the upcoming GBTA Convention in Denver. They emphasize the importance of networking, mentorship, and preparation for both first-time attendees and veterans. Listeners gain valuable tips on maximizing their convention experience, including effective planning, utilizing tools, and engaging with diverse industry participants. Key themes like AI integration and sustainability are also discussed.

The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories. In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel trends they're seeing, and what the future holds for corporate travel programs. · Lukasz Dabrowski – Senior Vice President, Global Supplier Relations, HRS · Kari Wendel - Vice President, Meetings Solutions, HRS · Moderator Suzanne Neufang, CEO, GBTA – New York, NY, USA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories. In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel trends they're seeing, and what the future holds for corporate travel programs. · Moderator Suzanne Neufang, CEO, GBTA – New York, NY, USA · Mike Guadagnoli – VP of Business Rental Sales, and Global Operations, Enterprise Mobility · Sirus Karimi - Vice President – Commute, CarShare & Car Club, Enterprise Mobility Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Chrissa Pagitsas, CEO of Pagitsas Advisors and a leading voice in sustainability, shares her insights alongside Fanny Everard, Sustainability Program Manager at GBTA Foundation. They discuss how sustainability is integral to business growth and value, rather than just an ethical choice. Chrissa highlights the importance of innovative practices and partnerships in navigating uncertainty in the travel industry. They also emphasize the crucial role of the GBTA Sustainability Summit in fostering community and knowledge-sharing among sustainability professionals.