
The Business of Travel
The Business of Travel is the official podcast of the Global Business Travel Association covering all things related to business travel. Expect weekly episodes each featuring interviews with industry experts and thought leaders on a range of key issues affecting the business travel industry. Visit gbta.org to learn more.
Latest episodes

Apr 8, 2024 • 48min
GBTA Board View: Regional Insights on Business Travel
Globally, business travel is moving into a new and next chapter. But how do global transformation and trends in how people are traveling for work now compare – or contrast – to the realities and experiences for key regions around the world? In this podcast, Europe-based GBTA Board President, Mark Cuschieri, is joined for a topical discussion by fellow Board members and regional-based industry leaders. Hear market-by-market insights from Peter Koh, Ex-Officio Member for APAC, Liz Oliveria, Direct Seat, Regional Canada, and Felipe Cardona, Ex-Officio Member for LATAM. The group will explore the overall sentiment for business travel for the year ahead and breakdown key subject areas like remote work, evolving preferences in travelers, the role of sustainability, and more. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Episode References GBTA Sustainable Procurement Standards Host & Guest Info Mark Cuschieri, President Peter Koh, Ex-Officio Member, APAC Liz Oliveria, Direct Seat, Regional Canada Felipe Cardona, Ex-Officio Member, LATAM Key Topics Discussed Climate Action Sustainability Traveler Trends Remote and Hybrid Work If you enjoyed this episode, here are some similar shows Sustainability is a Team Sport | The Carbon Compass GBTA Board View: Reflections & Projections How AI is (Re)Shaping Business Travel: A Conversation with McKinsey Transcript View the Transcript Here Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Mar 18, 2024 • 21min
Individual Profile Risk
In this episode, Risk Committee members are discussing the importance of individual profile risk for business travelers. They are focusing on how a specific traveler's unique set of factors and characteristics can impact their safety and well-being during a trip, which is referred to as individual profile risk in travel risk management. These factors encompass personal health considerations, cultural awareness, travel experience, and behavior. Our experts will explore methods for obtaining relevant information and customizing it to each individual's profile while considering privacy policies. They will also address how this approach should be applied to blended travel. Brought to you by the Risk Committee. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Bruce McIndoe, McIndoe Risk Advisory LLC Suzanne Sangiovese, Riskline Vasilis Tzanetis, Sibylline Jorge Mesa, BCD Travel Key Topics Discussed Risk Management, Individual Travel Risk Profile, Privacy Policies, Blended Travel If you enjoyed this episode, here are some similar shows Sustainability is a Team Sport | The Carbon Compass GBTA Board View: Reflections & Projections Human Trafficking: Get Onboard and Make a Difference Transcript View the episode transcript here Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Mar 4, 2024 • 28min
Sustainability is a Team Sport | The Carbon Compass
Welcome to the Carbon Compass, a sustainability and planet-focused subseries of the Business of Travel podcast. In each episode, we will unveil inspiring stories, innovative strategies, and impactful initiatives from special guests: Leaders committed to steering the course toward a more sustainable future for business travel. Together, we explore, unpack, and demystify the world of sustainability in business travel. In this first episode, Mike Nicholus, Global Operations Environment Director for Accenture, explores what sustainable business travel means in the context of global sustainability efforts, and dives into what was needed internally to move the needle on sustainability. Lastly, he gives some insights on what the future of sustainable business travel might look like. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Mike Nicholus, Accenture Fanny Everard, GBTA Key Topics Discussed Sustainability, GBTA Foundation, Climate Change, Travel Management, Carbon Accounting, Corporate Sustainability Reporting Directive If you enjoyed this episode, here are some similar shows Behind the Scenes at COP28: A Global Business Travel Perspective How AI is (Re)Shaping Business Travel: A Conversation with McKinsey GBTA Board View: Reflections & Projections Transcript View the Episode Transcript Here Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Feb 5, 2024 • 18min
Travel Management in the Age of AI
Travel Management in the Age of AI In 2023, AI took a prominent role in the tech landscape. This shift had significant implications for companies using managed travel solutions. At the corporate level, AI influenced insights and policies, while travel managers and employees benefited from streamlined experiences. In this episode, Vineet Taneja, VP Product Management with Brex, explores Brex's use of AI in travel and expense management. Looking forward, the discussion highlights AI's role in FinTech, emphasizing security and privacy. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Made Possible by Brex Host & Guest Info Kevin Fliess, GBTA Vineet Taneja, Brex Key Topics Discussed AI, Travel Management, Expense Management If you enjoyed this episode, here are some similar shows How AI is (Re)Shaping Business Travel GBTA Board View: Reflections & Projections Technology Solution that Take Care of Travelers Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Dec 15, 2023 • 32min
How AI is (Re)Shaping Business Travel: A Conversation with McKinsey
This is the second episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. This episode explores how airlines and hotels are leveraging AI to improve revenue management, operations, sustainability, and the traveler experience - today. Host Kevin Fliess welcomes Alex Cosmas and Ryan Mann, partners at McKinsey with extensive experience in aviation, hospitality, and digital transformation in the travel industry. The panel explores how AI empowers businesses and their travelers with streamlined planning and more personalized trip experiences Alex and Ryan also unpack some of the obstacles around running technology transformation programs and provide practical guidance on how to get started with AI initiatives. Whether you're an airline executive, a hotel manager, corporate travel manager, or a frequent business traveler, this episode provides essential insights into the future of travel powered by AI. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Kevin Fliess, GBTA Alex Cosmas, McKinsey Ryan Mann, McKinsey Key Topics Discussed - AI - Hospitality - NDC - Travel Experience - Decarbonization If you enjoyed this episode, here are some similar shows - AI and the Future of Business Travel | GBTA-AI: AI and Business Travel - GBTA Board View: Reflections & Projections - Lessons on Fostering Innovation in Travel Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Dec 14, 2023 • 12min
Behind the Scenes at COP28: A Global Business Travel Perspective
Business of Travel Behind the Scenes at COP28: A Global Business Travel Perspective December 14, 2023 In this bonus episode of the Business of Travel podcast, Suzanne Neufang, GBTA’s CEO is joined by Delphine Millot, GBTA's Senior Vice President of Sustainability and Advocacy, to share insights after attending COP28 at the United Nations Framework Convention on Climate Change. They discuss the scale and significance of the event, the importance of collaboration between public and private sectors, and the key takeaways for the business travel industry. Delphine also shares her perspective on the challenges and opportunities that lie ahead as the industry strives to become more sustainable. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Suzanne Neufang, GBTA Delphine Millot, GBTA Key Topics Discussed Sustainability Climate Change If you enjoyed this episode, here are some similar shows - GBTA Board View: Reflections & Projections - Lessons on Fostering Innovation in Travel Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Dec 8, 2023 • 39min
GBTA Board View: Reflections & Projections
Embrace the essence of what's shaping global business travel today with this podcast featuring insights from GBTA Board buyer and supplier members. Moderator and Board President, Mark Cuschieri, reflects on the association's key milestones in 2023 and is joined by fellow Board members, Rosemary Maloney and Mike Daly, to discuss and provide insights on what lies ahead for the industry in 2024. They address emerging trends, topics, and top-of-mind concerns for the industry in the coming year, including: Has business travel reached a "new normal" (and is it time to stop using that phrase)? What's next for sustainability and business travel in 2024? How will AI revolutionize business trips in the coming year – and is the industry ready for it? New Distribution Capability (NDC) momentum – are we there yet? From the transformative tales of 2023 to the compelling predictions for 2024, tune in to discover where the business travel industry has been and where we're heading together. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info - Mark Cuschieri, President, GBTA - Rosemary Maloney, Vice President, GBTA - Mike Daly, Allied Seat, At Large, GBTA Key Topics Discussed - Online Booking - Covid-19 Recovery - Multimodality - AI - SAF If you enjoyed this episode, here are some similar shows - AI and the Future of Business Travel | GBTA-AI: AI and Business Travel - Insights from the Instructor of Advanced Principles of Business Travel Management Course - Human Trafficking: Get Onboard and Make a Difference Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Dec 1, 2023 • 35min
Human Trafficking: Get Onboard and Make a Difference
The intent of this podcast is to educate our membership on the Human Trafficking in Canada from a Meeting Professional, Accommodation and law enforcement perspective in Canada. We will define human trafficking and outline who is at risk from whom and where. We will outline the key sectors that HT is found and what steps travelers can take to help and initiatives in place to improve the situation. We will review Canadian legislation around HT and how that can help. We review what types of questions that travel managers can add to their RFPs to ensure suppliers are getting onboard. Brought to you by the Canadian Transportation and Rick Committees The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info - Ashley Franssen-Tingley, The Canadian Centre to End Human Trafficking - Sandy Biback - Meeting Planners Against Human Trafficking - Marina Elsener - Fairmont Hotels - Cpl David Lane - RCMP Key Topics Discussed - Human Trafficking - Travel Safety - Risk Management If you enjoyed this episode, here are some similar shows - Protections for the Traveling LGBTQ+ Workforce Connect with GBTA - www.GBTA.org Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Nov 17, 2023 • 34min
Technology Solutions that Take Care of Travelers
Industry experts Romain Aubanel, Jack and Ferdi, and Josh Gunn discuss the shift from Duty of Care to Duty TO Care in travel. They explore the role of technology solutions in redefining well-being, personalized travel recommendations, and empowering travelers to have meaningful experiences.

Oct 20, 2023 • 28min
Using Technology for Simple Meetings Success
Business of Travel Using Technology for Simple Meetings Success October 20, 2023 In-person meetings and events are driving industry stabilization and the increasing volume is requiring new approaches. Meetings are coming back strong and this discussion with industry experts Ciaran Delany, Hubli and Meredith Smith FESTIVE ROAD, will give you the trends and insights into how companies are using technology to address challenges and see success. This podcast is moderated by Laurie Scott and brought to you by the GBTA Technology Committee. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Laurie Scott, Markel Meredith Smith, FESTIVE ROAD Ciaran Delany, Hubli Key Topics Discussed - Meetings Technology - Simple Meetings - Meetings Management If you enjoyed this episode, here are some similar - AI and the Future of Business Travel | GBT-AI: AI and Business Travel - The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem - Tech Safari Series: Why are travel analytics more important than ever? Connect with GBTA - www.GBTA.org Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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