Own Your Business

Unmasking the luxury wedding industry reveals unrealistic standards, often promoting an ultra-luxe image that’s tough to achieve. Understanding your ideal client is vital for effective communication and marketing success. Empathy plays a crucial role in connecting with clients who share your values. The podcast also examines how luxury brands, like Mercedes and BMW, tailor their messaging to engage diverse consumer motivations. Adapting to tough market conditions requires a refined approach to identify and attract the right clients.

We’ve all heard of “growth mindsets,” but what does it really mean? Here’s a definition: A belief that intelligence, abilities, and talents can be developed through effort, hard work and guidance from others. I first heard about it in the book Mindset by Carol Dweck, a Stanford professor who coined the term back in 2006. In her research, she found the growth mindset was the #1 predictor of long-term success. Now you might think, well duh, of course people believe they can improve themselves. Ahhh, but that’s actually NOT the case. Many people believe for many different reasons, they can’t improve. Look at the current conditions in the wedding industry. It’s tough out there, and will be for a while. I’ve said it before and I’ll say it again, the down market is an explanation for why it’s harder to fill your calendar, but it’s not an excuse. Someone with a growth mindset sees the challenge in today’s industry and wonders, how will I adapt to the new environment in order to achieve my goals.  The opposite is a fixed mindset. They see the exact same scenario, and think, well crap, I hope things get better soon so I can fill my calendar or raise my prices. Today, I bring on to the podcast one of my dearest friends in the wedding world, Anja Winikka, former right hand to the founder of The Knot, industry innovator, and CEO of Freeda, a new kind of community for established wedding pros who want genuine community with other wedding pros.  I always feel better about the world when I hear what Anja has to say about things. I know you will too.

In a crowded marketplace, wedding professionals need to stand out by showcasing their expertise. Trust is vital for clients deciding who to hire. The discussion emphasizes the journey buyers take and how businesses must adapt their strategies at each stage. Social proof, like testimonials and endorsements, plays a crucial role in building credibility. Listeners learn actionable ways to demonstrate authority and enhance their online presence to attract clients effectively.

The measure of your unhappiness is the distance between where you are and where you want to be. For many right now, that’s a big gap. You should work smarter and harder to close the gap - but don’t fixate on how far you’ve got to go.  When times get tough, it’s more motivating to look at how far you’ve come. At my family for Thanksgiving, we did that cheesy thing where you hold hands and say what you’re most grateful for. 2024 was a hard year for many in the industry. It’s easy to look at what you don’t have on the books, instead of what you do have that will help feed your business through lean times. Today, I talk about overreaching, overambition, and its negative effect on not just the journey, but also the likelihood of making it to your destination. In business, and in life.

This discussion dives into the challenges couples face in decision-making, influenced by busy lives and economic concerns. It emphasizes the importance of creating buyer desire through clear messaging and reducing friction in sales. The hosts explore buyer psychology, highlighting empathy's role in sales dynamics and addressing the emotional and social needs of wedding clients. They analyze declining conversion rates in the industry post-pandemic and stress the necessity of identifying your ideal client for effective marketing strategies.

Today’s episode is focused on tips and tricks to DIY a website. But it’s also a big day for Katy and me, and our entire team, because we’re opening up our Showit template shop.  Of course, everyone who owns their business would gladly have an expert take care of their website if it was as easy as, say, emailing the marketing department of the company you work for and saying, “Hey, we need a new site! Make one, please.”  But it doesn’t work that way when you’re not only the Creative Director for your company, but also the Marketing Dept. Which means you’re the one who’s in charge of the website. But the CFO for your company - also YOU - knows that money doesn’t grow on trees, and you (probably) don’t have a pile of cash laying around to give to an outside expert to do the work for you. All this means that, yup, you’re right, YOU have to step up and do your website. Ugh. DIYing isn’t the ideal way to create anything in your business except the product and services you give your clients. THOSE are YOUR area of expertise. That’s what you’re good at.  Building websites is not a skill you can “fake it till you make it.” It’s complicated, with lots of moving parts surrounding design, layout, copy, messaging, image selection and a ton more.  It’s also time consuming. We spend between 60-80 hours working on a site when we’re hired to do copywriting and design. But that doesn’t count the 15-20 hours our clients spend selecting images, making edits, and collecting other necessary information for the site to be successful. If professionals spend that much time on a project, you can bet that amateur DIYers will spend significantly more time through trial and error, struggling with the hook (even our seasoned copywriters run into writer’s block, and trying to get design right, especially on mobile. This is exactly why we created our new templates, which we call Compass Website Templates, because not only are they gorgeous Showit designs, but we actually provide you with real direction on how to fill in the template with incredibly effective copy and images that trigger your ideal client’s biggest desires.  How do we do that? We offer what other template providers don’t: -Our conversion copywriting formulas for each and every section of the site -Ideal client avatar workup so you know you’re creating a site that’ll attract the right kind of buyer -Image selection guide to choose the best images based on buyer motivations and emotions -A hefty copywriting workbook to help you create messages designed to trigger your ideal client’s needs -3+ hours of video tutorials with Katy (and a little of me) teaching you section by section, page by page what goes where, how, and why -Regular ask-me-anything office hours (not a lame FB group) with a copywriting expert and website designer answering live questions -Finally, you get a website review from us to tell you what can be done to make the site even better If you plan on DIYing your site, our templates are your place to begin. Because we do it WITH you rather than you doing it alone. And if you want step-by-step, page-by-page tutorials, office hours, workbooks and guides to help make your new website incredibly effective, check the show notes or visit www.ideactionconsulting.com. We’re running special bonuses for everyone who buys a template between November 12-19. Don’t miss these extra perks! On today’s podcast, Katy and I will share a few tips and tricks with you on how to improve your current website, or DIY your next one.  If you are DIYing it. If the inner CFO in you is telling the Creative Director that the Marketing Dept. is on leave, and you’re the only one left to do the hard work of making your new website, well, listen up. Katy and I are going to spill 5 of the most impactful tips from our Compass Website Templates tutorials live, right now. Enjoy the episode. 

I hear a lot of talk about ideal clients in the wedding industry, including us.  We put out content on the regular to share information about who and how and why and what for those perfect buyers you want on your calendar. And we’ll talk about it on today’s episode too. But we’ll also dive into what it means to be an ideal service provider, because very few people are talking about that - and it’s incredibly important. In fact, that’s exactly what your clients are searching for when they head to Google, scroll social media, or ask a friend for a recommendation. Think about it from the couples’ perspective. They want the perfect provider for their wedding, and they’re searching for signals in all the noise as to who that might be. Today, Katy and I talk about the concept of being an ideal service provider, and, more importantly, how to communicate that at different stages in the buyer’s journey. https://ideaction-consulting-9.showitpreview.com/3-ways-to-book-when-slow-workshop

Not gonna lie: Copywriting is tough. Especially for websites. You have to do so much all at once. Communicate messages. Maintain interest. Stay in voice. Persuade people. Provide reassurance. Provoke desire. Impress Google.  Like any skill or craft, it takes a long time to get good at it.  And like any skill, when you get training and insights from an expert it shaves years off the learning curve. Obviously, you want to bring in experts for important projects like your website. But I get it, not everyone can afford to hire someone who’s incredible at their craft. Today, I bring on my wife, business partner, and copywriting expert, Katy Taylor Jacobson, to share 8 copywriting hacks to make it easier to write copy on your website. So if you’re trying to DIY your website with copywriting on your own, stay tuned, because you’re about to get a crash course in what to do and not do when you sit down at the keyboard. https://ideaction-consulting-9.showitpreview.com/3-ways-to-book-when-slow-workshop

If money grew on trees, you’d have the best of the best do everything for you. But money doesn’t grow on trees or fall from the sky, and extra zeros don’t show up on your bank account statements. So we have to deal with reality - which, for entrepreneurs, means wearing all the hats. Social media, bookkeeping, sales, system set up, technology. You name it, and you probably do it at some level in your company. What’s wild to think about is how NOT normal this is. In companies with more than one or two people, for example, a marketing department would handle social media. IT would take care of all your app and tech needs. Finance would take care of invoicing, and all you’d get is a report once a month to make sure everything’s on track. One of the biggest and most important areas DIYed by wedding professionals is the website. And it’s also one of the most important, which means if you’re going to attempt to develop or manage your own site, you should start with some standard best practices. Today, I bring on Katy Taylor Jacobson, my wife and Ideaction website expert, to share some tips and tricks to remedy often-overlooked issues on your site.

To rebrand, or not to rebrand. That is the question on the minds of many right now. What exactly does it mean to rebrand, though? Is it just a new logo? Is it a full overhaul of your style kit? Does it always have to involve a name change? More importantly, when is it a good idea to do? And when should you hold out to see where you can get with your current brand? Because rebrands are not inexpensive - in either money or time. I can’t tell you how many times I’ve heard from clients who end up halfway through a project like this, and they run out of energy, time, or money to get the rebrand and new site launched. Today, I discuss a recent rebrand with Kate Ford, one of our long-time clients who recently went through a full rebrand, doing everything directly with us. Kate changed it all. Name, style kit, ideal client avatar, marketing messages, website design and, of course, copywriting. You’ll hear: - Why she did it - How it came together - What she learned along the way If you’re considering an overhaul, this podcast is for you. Or earmark it for later if you’re not yet ready to dig in, because these things take time to plan out.