Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smart
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33 snips
May 10, 2022 • 19min

58. Forgiveness: How the Right Communication Repairs Relationships

Fred Luskin, Director of the Stanford University Forgiveness Project, discusses the transformative power of forgiveness in relationships. He emphasizes that authentic apologies are crucial for healing connections, as they help facilitate forgiveness. Luskin outlines a nine-step process for this journey, including personal accountability and mindfulness. The conversation also touches on the importance of self-talk and kind communication, enhancing relational dynamics through empathy and shared values. Tune in for insightful strategies to mend relationships and boost overall well-being.
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32 snips
Apr 26, 2022 • 17min

57. Are You Listening?: How to Stay Open and Curious to Other People’s Ideas

In this enlightening discussion, Kristin Hansen, an expert in management and executive director of Civic Health Project, shares insights into the art of active listening. She emphasizes the intrinsic worth of others' perspectives and the importance of open-mindedness. Conversations delve into civil discourse and its challenges in the U.S., shedding light on how to foster understanding in polarized environments. Hansen offers practical strategies for improving listening skills, vital for both personal connections and professional success.
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24 snips
Apr 12, 2022 • 21min

56. Lean Messaging: How Simple Messages Really Stick

In a fascinating discussion, seasoned entrepreneur and Stanford professor Steve Blank emphasizes the power of simplicity in messaging. He shares insights on how memorable messages can drive significant change. Steve explores the Lean Startup methodology, stressing the importance of direct customer engagement for validating ideas. Additionally, he delves into crafting effective communication strategies tailored to audience needs, highlighting the art of simplifying complex concepts, much like iconic communicators. Ultimately, he champions communication as a crucial ingredient for leadership success.
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25 snips
Mar 29, 2022 • 21min

55. Ideas & Empathy: How to Design and Communicate with Others in Mind

In this engaging discussion, Sarah Stein Greenberg, Director of the Stanford d.school and author of Creative Acts for Curious People, shares her insights on designing with empathy. She emphasizes the importance of seeing beyond our own perspectives to meet others' needs effectively. The conversation touches on the evolving applications of design thinking, enhancing communication through creativity, and the essential ingredients for effective communication, such as passion and simplicity. Practical tips for fostering collaboration and creating a positive atmosphere in group settings are also explored.
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32 snips
Mar 15, 2022 • 25min

54. Leadership and Ethics: How to Communicate Your Core Values

Neil Malhotra and Ken Shotts, esteemed political economy professors at Stanford, delve into the nuances of leadership and ethics. They stress understanding that not everyone will share your core values, making empathy crucial to effective leadership. The duo discusses transitioning to a stakeholder model of business ethics and the impact of environment on ethical choices. They also highlight the power of clear communication, tailoring messages to resonate with diverse audiences. Their insights are both practical and thought-provoking.
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53 snips
Mar 1, 2022 • 22min

53. Step Up and Stand Out: How to Create the Right Environment for Communication

Jonathan Levav, the King Philanthropies Professor of Marketing at Stanford Graduate School of Business, delves into the intricacies of effective communication. He discusses how decision fatigue impacts not just consumers, but also judges in parole hearings, leading to biased outcomes. Levav emphasizes the importance of fostering a positive company culture that encourages creativity and innovation, even in remote settings. He shares insights on overcoming cognitive load and managing implicit norms to enhance collaboration and connection among teams.
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9 snips
Feb 16, 2022 • 22min

52. Communicating Our Mistakes: How to Avoid Common Flaws and Make Better Decisions

Jules van Binsbergen, Nippon Life Professor in Finance at Wharton and co-host of the All Else Equal podcast, joins as a guest. The conversation dives deep into the importance of embracing mistakes in decision-making and the emotional dynamics involved. They advocate for fostering a culture of openness for better collaboration. Innovative teaching methods, like the flipped classroom, are discussed alongside the power of simplicity in communication. The duo emphasizes active listening and humility as essential ingredients for effective communication.
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13 snips
Feb 10, 2022 • 13min

51. We Asked, You Answered: Celebrating our 50th Episode with your Anxiety Management Plans

Hosts celebrate a milestone by sharing listener-inspired anxiety management strategies. They explore various techniques for managing public speaking jitters, emphasizing the importance of personalized approaches. Unique plans, like the RELAX acronym, highlight preparation and gratitude as key components. The discussion also contrasts communication strategies for both virtual and in-person settings. With gratitude, they acknowledge listener participation while teasing future themes that continue to enhance communication skills.
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22 snips
Feb 2, 2022 • 20min

50. Telling Good Stories: How to Use the Elements of Narrative to Keep Listeners Engaged

In this conversation, Paula Moya, a Stanford University professor and author, dives into the art of storytelling. She explains how compelling narratives can evoke emotions and inspire action. Moya emphasizes the importance of empathy and creating relatable characters in stories. She also discusses how to tailor narratives for diverse audiences, focusing on inclusivity, especially for underrepresented voices. Additionally, they explore the power of storytelling in leadership, highlighting techniques that engage and motivate listeners.
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20 snips
Jan 18, 2022 • 19min

49. Make Numbers Count: How to Communicate Data Effectively

In this engaging discussion, Chip Heath, a professor of organizational behavior and author of Making Numbers Count, shares his insights on transforming data into compelling narratives. He emphasizes the need to make numbers emotional, as emotions drive action. Heath reveals how many people struggle with interpreting numbers and advocates for translating data into relatable concepts. Drawing on historical examples, he illustrates how emotional context can enhance communication and motivate change, providing practical strategies for clear and engaging data presentations.

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