Think Fast Talk Smart: Communication Techniques 74. Rethinks: How Emotion Shapes Our Communication, Decisions, and Experiences
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Dec 20, 2022 Baba Shiv, a renowned neuroscientist and professor at Stanford, dives into the compelling interplay between emotion and decision-making. He explains the 'Ikea effect', where personal investment enhances our attachment to ideas. The discussion emphasizes the importance of authenticity over perfection in communication, advocating for emotional engagement over rationality. Listeners gain practical strategies to manage stress and foster collaboration, reminding us that effective communication is not just about delivering a message, but connecting on an emotional level.
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Emotion-Driven Decisions
- Emotions heavily shape human decisions, not reason.
- Prioritize the emotional brain in communication.
Time of Day and Mindset
- Consider time of day; mornings are better for new ideas (type 2 mindset).
- Use comfort, familiarity, trust, and humor to shift to a risk-tolerant mindset later.
Email Communication
- Be cautious with emails, especially in professional settings, due to potential misinterpretations.
- Revisit important emails before sending to ensure clarity and avoid misunderstandings.