

DTC Podcast
DTC Newsletter and Podcast
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
Episodes
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Jun 29, 2020 • 49min
Ep 19: Rebrand to Expand: Theragun Becomes Therabody to Sell CBD via "Jobs to Be Done"
Dirk MacGregor, VP Acquisition at Therabody, talks about Theragun's rebrand to include TheraOne CBD. They discuss product development, multi-channel marketing, and the principles of the product. Other topics include their marketing team structure, challenges in marketing CBD, and the importance of building trust with customers.

Jun 29, 2020 • 45min
Ep 18: Small Wins, LinkedIn, Amazon, and Getting Your ASS KICKED Disrupting Snacking with iWon Organics
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Today on Hot Seat we sat down with iWon Organics founder Mark Samuel. His protein packed chip replacement is on over 5000 shelves, while his direct to consumer business is booming.
Disrupting CPG food and beverage is no cake walk, and Mark's tales from the front lines of grinding out the retail game are raw and honest.
We dive into some interesting uses of LinkedIn to grow relationships that drive sales, how to grow organic influencer networks, as well as how to build a product that gets 40% rebuy rate in stores and on Amazon.
At one point Mark mentions he worries he was being too low energy, but no one watching would think that. He's a powerhouse 💪🏻
We Covered:
Intro to iWon Organics (300% Growth)
Mark Samuels Story building a snacking empire
How do you Synthesize a Snack? (Get your ASS KICKED)
Did iWon use a food scientist? No - trial and error and working with copackers
Inch wide mile deep again! Mark talks about how much you get your ass kicked as a successful entrepreneur
What’s iWon’s biggest win? They’re AROUND, and making small wins every day.
What to be most careful about? - CASH FLOW
Repackaging fuckup (But doesn’t matter when you bank small wins every day)
LinkedIn Ninjitsu - Done with Facebook, but makes a post every.single.day. being your self. Off the cuff, that minute.
Does LinkedIn work for B2B retail marketing?
Snacking psychology and changing behavior with Dave Steele
Mark’s psychology for getting snacks on shelves
Pilothouse’s angle suggestion for pre-sale content for iWon
iWon’s trajectory throughout Covid
iWon’s experience with DTC advertising - very new
iWon’s Organic Amazon Strategy (variety pack is KEY - Adding bigger bag too)
You can get as many customers as you want if you’re willing to pay
40% return purchaser rate on Amazon for iWon
Mark rips into KETO and we talk about latching onto food trends
iWon’s ORGANICALLY built influencer ecosystem, built on great product and authenticity
Where would Mark put a $50K grant right now? Trials and promotion...maybe DTC.
Free Trial idea for iWon
What’s your favorite Flavor? Korean BBQ followed by Eric’s Korean BBQ chip rant
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Jun 29, 2020 • 45min
Ep 17: SuperCoffee's Jim DiCicco Turns Down Shark Tank, Drives $80M Bringing "Sips to Lips"
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🔥🪑 Hot Seat #7 - SuperCoffee's Jim DiCicco
Today we follow Jim, CEO and the eldest of three DiCicco as he lays out the SuperCoffee story. Started in a dorm room from ingredients on hand, and now on thousands of store shelves across the country, and trending towards 9 figures of sales.
The product fills the need of providing energy for millions of Americans without being sweet.
Jim's "inch wide, mile deep" methodology was built from pounding the pavement and sampling his product around the country, building out markets one store at a time.
Jim goes deep on what it takes to build a company to this level, touching on fundraising, team culture building, and how to use Shark Tank to fuel your fundraising and your marketing.
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May 28, 2020 • 45min
Ep 16: 💎10 Million Diamonds: Scaling a Luxury Brand 10X
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🚀🪑Welcome to Rocket Seat, where we talk with a current Pilothouse client to uncover their story of scale and reveal the tactics and strategies we've worked together to enact.
Amir Meghani is a watch man. He comes from a watch family with deep roots in the business. Now, with JBW, he's set over 10 Million Diamonds and iced the wrists of thousands of Americans.
In an accessories market decimated by Covid, and 40% down over all, JBW has continued to scale with its direct to consumer marketing program built as a near perfect partnership between JBW and Pilothouse.
Today we dive deep on the importance of deep product roots, influencer whitelisting, and in-house creative. We also showcase what an ideal client/agency relationship looks like. By bringing in lead buyer Nate Vankoughnet and creative director Cam Wind, as well as JBW's Head of Growth Frank Alfaro III, we give a complete breakdown of the strategies that have had the most impact.
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May 26, 2020 • 36min
Ep 15: Advanced Lead Generation in 2020 (and Server to Server Tracking Tips)
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In this cast we invite longstanding team member Brett to join us. We talk about what's working in lead generation, and the holistic approach to multi-touch marketing you need to make things work in today's environment. We also talk about what Ecommerce entrepreneurs can learn from lead generators and vice versa
What's Working with Lead Gen in 2020
Benefits from Lockdown for Lead Generation
How has Lead Generation Evolved in the last 5 years
Optimium form length (push the info onto the phone)
Multi-touch marketing for lead gen (incorporating SMS + Push)
Lead Generation Ad Content (What Works?)
Which Niches are Popping for Lead Gen?
Automation and aggregation in the Lead Gen space
Telemedicine Client with multiple Touchpoints
Server to Serve Tracking - Benefits, what it enables, how to set it up
Main takeaways: Smarter customers and more automated middlemen
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May 22, 2020 • 45min
Ep 14: Solving Inventory in 2020 with Kickstarter for Jeans - Duer Denim
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Gary Lenett is a fashion industry icon. He got tired of predicting trends for the new denim wash and decided to make pants that served a simple function: pants so good, you'll never have to think about pants again. Duer look great and feel great, and can be worn for any occasion.
This fast scaling Vancouver brand was taking the Canadian retail, wholesale and ecom world by storm, when Corona hit. Luckily they were prepared.
Gary had long been planning NEXT, a new system for product distribution modelled after Kickstarter, a platform that Duer has already been massively successful with.
Pants on Demand, reduce the two biggest issues for apparel brands 1. by producing pants for people who order them you keep excess out of the landfill and 2. You'll never have to markdown goods again.
We also were lucky to have Calvin Roex, the head of their ecommerce platform where we discussed their most successful channels, the launch of their new program as well as suggestions for them to improve and expand on their angles.
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May 20, 2020 • 54min
Ep 13: Influencer Collabs at SCALE With PureLei's John Hagan
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Influencer marketing can be one of the most powerful strategies for ecommerce brands, but it is also one of the most difficult to manage at scale.
This is where John Hagan has made the biggest impact as Director of Growth at 3 year old German jewelry company PURELEI.
From 2018 to 2019, John helped scale Purelei in a competitive vertical 3X from high seven figures to healthy 8 figures with his advanced performance marketing skillset.
On a slow week his team manages 40 influencer integrations. Black Friday? He's thinking more like 400 🤯
Hear how he's built his team to handle these collaborations and how he uses Dark Posts to maximize and regulate the positive impact influencer UGC has on his campaigns.
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May 20, 2020 • 21min
Ep 12: Ultimate Customer Engagement Tactics for 2020 and Shopify Valuation
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The team was a little light this week, but the actionable insights are HEAVY.
🎥 How to make a first person explainer video (these are crushing)
📈Listicles continue to pay dividends in the form of cheap engagement
👨🏻⚖️Facebook Ads Rep Reports - Auction Competition is heating back
🛍Shopify vs. Tesla - which valuation is more nutty?
🏘Should you buy an office in this down market or continue to rent?
🩺Keeping a pulse on all accounts and staff as the weeks from home drag on
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May 20, 2020 • 1h 5min
Ep 11: Window Washer to $1K Per Day on Amazon: Dan Vas "Anti-Guru" on Getting to 1000 True Fans
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This week we interviewed friend of the Pilothouse Team, Dan Vas who's built a steady 7 figure income by vlogging his journey as an Amazon Seller and growing an organic following of over 175K TRUE followers. On this cast we talk about the mindset of success, University vs online education, and a redefinition of the term "GURU"
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May 20, 2020 • 53min
Ep 10: The Power of Giveback Marketing - Vessi Footwear
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🛒🌎ECOM COMMUNITY SERVICE ANNOUNCEMENT:
If you run an ecommerce brand or aspire to, you are hereby advised to watch this Hot Seat. Not only will it help you grow your business with seriously next level ideas, but it might just help make the world a better place by inspiring a quality capitalism :D
🚀🔥🪑 Hot Seat Episode 3 - Vessi Footwear's Tony Yu drives a 90% decrease in CaC through give back campaigns, (3x sales growth and 7x ROAS) through choose what you pay campaigns), Kickstarter, YouYube Integrations and LOTS more.
Reviewing this cast I have to give my head a shake. The sheer amount of knowledge and value dropped by Tony Yu here is astounding.
If you're building a direct to consumer brand, or know someone who is, give yourself permission to watch and share this whole Hot Seat.
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