

DTC Podcast
DTC Newsletter and Podcast
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
Episodes
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Nov 27, 2021 • 51min
Ep 156: NFT for DTC? How Web3 and Metaverse are the Next 100x with The Lazy Marketer, Chris Rempel
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And now for something a little different. Hello and welcome to the DTC Podcast. Today we're talking about how "the next internet" or Web3 will change the landscape for DTC Brands in the next 5-10 years.
This wide-ranging conversation covers the core of crypto,
Centralization vs Decentralization, and how Web3 gives consumers, brands, and advertisers more skin in the game. We chat about the best current brand implementations within the metaverse, as well as what you should be thinking about already to take advantage of the next big 100x.
Chris is a friend and someone who's been a digital marketing for almost 20 years. For his take on the Web3 opportunity, download his whitepaper here: https://thelazymarketer.com/whitepaper-extreme-opportunities-in-the-wild-web3-frontier/
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Nov 24, 2021 • 25min
Bonus: How to unlock your customer data and make more sales with Simon Data and The Farmer's Dog
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Hello and welcome to a DTC Bonus podcast, this week with Adrian Evans, Senior Manager of Retention and customer strategy at The Farmer’s Dog, as well as Simon Data’s Director of Client support, Breanna Stewart.
Simon Data is a Customer Data Platform that helps DTC brands unlock the power of their customer data and the Farmer’s Dog is one of the world’s fastest-growing pet foods companies that uses Simon as their CDP as well as their ESP.
This podcast dives deep with specific examples about how knowing more about your customers (and acting on that data) can help you sell more products.
Why most dog food isn’t even allowed to be considered “food”
Why The Farmer’s Dog focused on a CDP before choosing an ESP
How The Farmer’s Dog found its most valuable customer avatars
Why first-party data is essential in the cookiepocalypse
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Nov 22, 2021 • 33min
Ep 155: Real Talk On The Supply Chain Crunch, Word's Best Checkout Experience, and the Future of NFT
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Visit mercury.com/partner/dtc-newsletter
Ian Leslie recently completed over 5 years as CMO for Industry West, an online furniture retailer, and has since moved to the service side, as a senior director of retail operations for Bolt.com
Today's wide-ranging chat was a little different than normal, more personal and raw. Here are some of the issues we covered.
Why we’re both in the DTC Space
Mental Health and DTC Strivers
Key lessons from 5 Years at the game-changing Furniture Brand Industry West
The future of fast checkouts
Baseball cards, NFTs, and Adobe’s big news.
DTC Twitters Value (and its drawbacks)
Real Talk about the coming (and already here) supply chain crunch
Ian Leslie
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Nov 20, 2021 • 23min
Ep 154: AKNF - TikTok Creative Optimization and The Sounds That Pay
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Welcome to All Killer No Filler, and today we’re talking with Spencer from Pilothouse TikTok team as well as Sam and Kyle from Helmkin, who currently run DTC’s TikTok Ads.
We cover:
How to treat creative testing differently on TikTok
How brands are innovating to be more native on the platform
Lead Gen in q4 on TikTok
Big Brands Doing Organic Awesomely (like Duolingo)
The Psychology of Dr. Squatch
Eric gets dropship trolled on TikTok.
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Nov 17, 2021 • 22min
Bonus: Retention is the new Acquisition, Why "Buying Again" is more important than subscription with Repeat's Alex McEachern
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Hello and welcome to this week’s bonus edition of the DTC Podcast featuring Alex McEachern, Director of marketing for Repeat, the “buy again” button for CPG brands.
https://getrepeat.io
Everyone wants subscriptions (especially in a CPG space) but not everyone wants to subscribe. That’s where repeat comes in.
This podcast dives deep into the psychology of re-ordering, why retention is the new acquisition, and why personalized, headless carts are the future of checking out.
Go to https://getrepeat.io now and experience their platform first hand.
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Nov 15, 2021 • 37min
Ep 153: Vessi's CEO Tony Yu's Q4 Lead Generation Brilliance (40K+ New Leads In 24 Hours With THIS Contest Strategy)
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Hello and Welcome to the DTC podcast today. We return with one of our first ever guests, a friend of the show, a client of Pilothouse, and an inclement weather shoe magnate, Vessi’s Tony Yu.
Vessi and DTC have grown a ton since we last spoke to them in April 2020, so it was good to catch up. DTC Podcast just reached 100K listens, while Vessi is celebrating its millionth shoe sale.
Tony has a unique strategic perspective about growing Vessi through supporting its key communities and tonnes of tactical insights about product, lead generation, and more.
Today’s convo centered around Vessi’s growth and product innovation.
Raising AOV with Gift Cards
How to sell your product while collecting first-party data
Generating 40K emails (profitably) in 24 hours with Contest
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Nov 13, 2021 • 41min
Ep 152: AKNF - How to Hire, Train, & Retain Rockstar Media Buyers with Pilothouse’s Dave Steele and Kyle Hitchcox
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Welcome to All Killer, No Filler It’s FRIDAY and today we’re presenting part of a module in DTC’s first Course, Scale School: For Facebook and Instagram Ads.
This killer convo features Pilothouse CEO and Cofounders Dave Steel and Kyle Hitchcox and I spilling the tea on some of the high level company building strategies that agencies and DTC brands can use, like:
How to get your team to build great angles
What to build internally, and when to hire and agency
How to build an amazing company culture
And ultimately how to find, train and retain talented media buyers
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Nov 10, 2021 • 22min
Bonus: Tapping the Trillion Dollar Subscription Opportunity (for everyone) with Ordergroove's Greg Alvo
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The Subscription Trade Union predicts that by 2023, 75% of DTC businesses will have a subscription component. Are you ready?
Welcome to the DTC Podcast, I’m Eric Dyck. In this week’s Bonus Cast, we got down with Ordergroove’s CEO and Founder Greg Alvo.
DTC marketers have a never-ending love affair with subscription revenue, as well as the tools that enable it, and Greg’s been a pioneer in this space for over a decade.
This conversation opened my mind about what’s possible with subscription programs as well as who’s suited to be starting one up.
We talked about:
Just how big the global subscription opportunity is
How Ordergroove won big for their first-ever user
Why subscription programs work almost every time they set one up
Greg’s best ideas for providing value to your community using subscriptions
Some great examples of unconventional brands cleaning up with subscriptions
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Nov 8, 2021 • 55min
Ep 151: 3X to 10X ROAS and managing your customer lifecycle with Suit Shop's Kristen Jones
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Hello and welcome to the DTC Podcast, I’m Eric Dyck
Today’s talk with Suit Shop’s director of marketing Kristen Jones about the life of a one-person marketing team at a fast-growing DTC brand.
SuitShop, recently rebranded from the Groomsman Suit, is the solution for black tie attire: a sharp-looking, fully fitted tuxedo that can be purchased for less than the cost of a traditional rental.”
Kristen has a long history of SaaS and DTC marketing, and has a true passion for the space as both a marketer and consumer, and is filled with interesting insights into
On today’s cast we cover:
The costs and benefits of the Suit Shop Rebrand
How Kristen took ROAS from 3x to 10X in just a few months
How a TikTok video Kristen filmed in a few minutes went viral and why
How the Suitshop drives 50% of their traffic through non-paid means.
Why tradeshows are smart places for leads in the wedding industry
Why the customer lifecycle journey of the wedding space is a finely tuned dance, and how Kristen learned all the steps.
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Nov 5, 2021 • 20min
Ep 150: AKNF - Scale School is in Session! Learn the FB Marketing System Driving $50M+ in Value
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Today's AKNF is an exploration of DTC's newest education offering: Scale School - Facebook and Instagram Ads.
We cover:
Why we built Scale School
Why it's different than any educational product on the market
Why a team of heavy hitters is better than a guru
Why simple tricks and single tactics have stopped working and why you need
To check out the course, go to https://dtcnews.link/scaleschool
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