The Experience Edge
Jochem van der Veer
Hosted by Jochem van der Veer, customer-obsessed founder of TheyDo, this weekly podcast dives into conversations with senior professionals, pioneers, and industry leaders at the forefront of CX. Guests openly share their experiences on customer journeys, voice of the customer, customer-centric transformation, journey management, and best practices for lasting impact.
Top mentioned books
Here are the most frequently recommended books on The Experience Edge podcast:
#1 Mentioned in 1 episodes
Collaborative Intelligence
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Jim Kalbach
#2 Mentioned in 1 episodes
The Art of Gathering
How We Meet and Why It Matters
Priya Parker
#3 Mentioned in 1 episodes
The Jobs To Be Done Playbook
Michael Tanamachi
Michael Schrage
Jim Kalbach
#4 Mentioned in 1 episodes
From Impressed to Obsessed
Jon Picoult
#5 Mentioned in 1 episodes
What the CEO Wants You to Know
Ram Charan
