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The Professional Services Pursuit

Latest episodes

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Jul 20, 2023 • 17min

Ep. 46 - (Part 1) Understanding the Unique Intricacies of a Consulting Firm w/ Simon England

In the first of this two-part episode, Simon England, Partner at the specialist advisory firm, Garwood Solutions, joins us to dig into the fundamentals of consulting. Alongside our host Banoo Behboodi, Simon spotlights the unique operational challenges and business needs of consultancies. With a wide variety of experiences, Simon has some great insights to share with anyone in the consulting field.Other topics discussed in this podcast include:Best practices to optimize operations and processes in a consultancyThe criticality of effectively managing resourcesHow enterprise technology enables company transformation Hosted on Acast. See acast.com/privacy for more information.
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Jul 5, 2023 • 26min

Ep. 45 - The Formula to Growing World-Class Professional Services Organizations w/ Ilan Gendellman

We are excited to share another episode of The Professional Services Pursuit! In EP. 45, Ilan Gendellman, Global Head of Professional Services at Infoblox, joins us to discuss what differentiates the top-tier professional services teams, and where best to focus optimization efforts within an organization.Other topics discussed in this podcast include:The importance of ARR for SaaS companiesBest practices for SaaS companies to structure their service sales responsibilityDriving success and revenue targets for professional services companies Hosted on Acast. See acast.com/privacy for more information.
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Jun 22, 2023 • 25min

Ep. 44 - The Components of a Successful Technology Consultancy w/ Michael Burton

Michael Burton, CEO of the martech consulting company Stitch, joins this podcast episode to discuss best practices to use in today’s environment of a boutique consultancy!Other topics discussed in this episode include:The connection between embedded services and a boutique consultancyCriteria for selecting the right business partnersThe importance of building up consultants within your organizationHow to make sure your partners are growing alongside your firmThe three paths to focus on when growing your consultancyWhat services look like on an ongoing basis as opposed to initial implementationHow to grow your consultancy without adding more clientsLearn more about Michael and Stitch here: https://www.stitch.cx/ Hosted on Acast. See acast.com/privacy for more information.
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Jun 8, 2023 • 42min

Ep. 43 - How to Win Business Without Pitching w/ Blair Enns

On this episode of The Professional Services Pursuit, we are joined by Blair Enns, esteemed author and founder of Win Without Pitching. Our host Brent Tremble joins Blair to discuss the art of winning deals without the need to pitch for a client. The conversation includes valuable insights from his book, The Win Without Pitching Manifesto, which has sold over 80,000 copies and garnered more than 1,500 5-star reviews on Amazon.Other topics also discussed in this episode include:Where winning without pitching is applicable to a firmAn “advantaged player” and how that influences a relationshipThe new value-based approach to agency pricingFor more information about the podcast or to enter the giveaway, please contact podcast@kantata.com.Click here to learn more about Blair’s company – Win Without PitchingClick here to learn more about Blair’s marketing podcast – 20% – The Marketing Procurement PodcastClick here to learn more about Blair’s entrepreneurship podcast – 2Bobs: Conversations on the Art of Creative Entrepreneurship Hosted on Acast. See acast.com/privacy for more information.
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May 25, 2023 • 22min

Ep. 42 - AI Advancements and the Impact on Project Management w/ Peter Taylor

We are excited to welcome Peter Taylor, who brings over 30 years of experience in strategic project planning and transformational change management to the podcast! Banoo and Peter dig into the utilization of AI tools and how they can influence the project management process. With the continuous development of AI, business leaders are innovating their processes to best deliver projects. Here is how Peter is seeing it all unfold.Other topics discussed in this episode include:The impact of AI on the industryHow AI can improve the client experienceThe right and the wrong applications for AIA special giveaway at the end of the episode! Hosted on Acast. See acast.com/privacy for more information.
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May 11, 2023 • 35min

Ep. 41 - (Part 2) Successful Project Dynamics and How to Effectively Manage Change w/ Shane Anastasi

Welcome back to part 2 of our two part podcast with Shane Anastasi of PS Principles. In this episode, Banoo and Shane dive into some of the biggest downfalls of traditional project success measurements, how to properly coach your clients to manage change, and a sneak peak into Shane’s new book and training, Project Dynamics.Other topics covered in this episode include:How to align the client with necessary changeThe downfall of traditional success measurements Defining achievable success beyond on-scope, on-time, on-budgetHow and when to implement change - project dynamicsHow to create leverage through receivers advantageThe value of proactive leadershipShane’s top tip for negotiating change ordersLearn more about PS Principles and sign up for their newsletter to stay ahead of the professional services industry curve: https://www.psprinciples.com/home Hosted on Acast. See acast.com/privacy for more information.
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Apr 27, 2023 • 28min

Ep. 40 - (Part 1) How To Achieve More Successful Outcomes from Implementation Projects w/ Shane Anastasi

Welcome to part 1 of a two part episode with author, speaker, entrepreneur, and professional services strategic advisor, Shane Anastasi. Shane is currently the CEO and founder of PS Principles and joins us to discuss the biggest challenges professional services teams face and his key philosophies for being a better project leader and driving better client outcomes.Other topics also discussed in this episode include:The downfalls of traditional PMI training and the importance of defining professional services within your organizationMoving away from order taking to celebrating services and its impactHow to become more consulting oriented towards customers and improve the customers desired long-term outcomesEmbracing the idea of proactive escalations instead of reactive escalations Hosted on Acast. See acast.com/privacy for more information.
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Apr 13, 2023 • 31min

Ep. 39 - The Shift in Evaluating the Right Technology Investments w/ Jared Haleck

Our hosts come together again for the final session in our 4-part Linkedin Live series to talk with Kantata’s Chief Product Officer, Jared Haleck. In this episode they dive into the importance of employee experience, how technology plays into that, and how the creation and adoption of technology is shifting to be more vertical specific.Other Topics covered in this episode include:Why ROI is no longer the number 1 reason to buy technologyOptimizing user experience to match generational expectationsHow to make the right technology investments for your specific industryThe shift to vertical SaaSService Performance Insight ROI data regarding the value of purpose-built solutions The importance of a phased approach when implementing new technologiesApproaching Ai as a solution instead of a problem Hosted on Acast. See acast.com/privacy for more information.
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Mar 30, 2023 • 27min

Ep. 38 - Agency Spending, Strategic Priorities, and Key Industry Trends w/ Tom Beck

Welcome back for the 3rd recording from our 4-part Linkedin Live series that Kantata is hosting. In this episode, we talk with Tom Beck, the Executive Director of SoDA (Society of Digital Agencies). Tom talks about the 2023 Digital Outlook Study – an annual study by Forrester and SoDA that delves into spending plans, strategic priorities, and key industry issues from the perspective of marketing and technology leaders. Brent, Banoo and Tom dig into some of highlights from the report and provide an overview of what to expect in 2023 and beyond:Indicators of how concerned agencies and marketing firms should be about the economyHow client-side spending is impacting key agency initiativesClient-side strategic priorities around organizational growth and how that’s that impacting agenciesAccelerated investments in digital marketing and tech How talent struggles are shaping the agency space and shifting them to be more specializedTo learn more download the 2023 Digital Outlook Study on the SoDA website:https://www.sodaspeaks.com/research Hosted on Acast. See acast.com/privacy for more information.
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Mar 16, 2023 • 33min

Ep. 37 - Prioritizing Employee Experience Amidst Labor Volatility w/ Gina Hartigan

On this episode of the podcast we bring you another live session from our LinkedIn Live series that is tackling the key trends shaping 2023. From the “Great Resignation” of 2021/2022 to the current situation in 2023, companies have had to swing from increased compensation to layoffs, despite still facing skills gaps and talent shortages. Kantata’s CPO, Gina Hartigan, joins Banoo to discuss these challenges and how to develop a more agile and valued workforce. Other topics covered in this episode are:The multidimensional approach required to overcoming the hiring and skills gapThe long term effects and how businesses will need to adapt to the current labor marketThe new labor currency - flexibility and career development How to optimize your hiring process and do more with your existing workforceThe importance of streamlined processes and automation Hosted on Acast. See acast.com/privacy for more information.

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