
Sales Reinvented
We at Sales Reinvented are on a mission to change the negative perception of selling. Each week we will be interviewing experts in the field of sales and sharing their knowledge, ideas and expertise with our listeners. They share with us in our vision of a world where selling is profession to be proud of.
The aim of our formatted show is to provide ‘snackable’ episodes that are short enough to listen to in one sitting but long enough to provide real value that will help you in your sales career.
Welcome to the Sales Reinvented Podcast.
Latest episodes

Jul 10, 2024 • 16min
Employ the Unexpected for Unexpected Cold-Calling Results per Tom Bertrand, Ep #410
Cold-calling is the fastest way to build rapport and get answers—if you know what you’re doing. If you’re still struggling with cold-calling and feeling ineffective, Tom Bertrand has some great strategies you can quickly learn to transform your results. Sometimes, it takes doing the unexpected to get the results you’re looking for. Listen to learn more. Outline of This Episode [1:02] What is cold-calling? Is it still relevant? [1:16] The art and science of cold-calling [2:01] How Tom prepares for a cold-calling session [3:30] What are hooks and triggers? [4:31] Effective opening lines and techniques [5:34] How to keep the conversation engaging [7:30] Tools, technology, and metrics [9:27] Tom’s top cold-calling dos and don’ts [12:01] How Tom handles objections/rejections Resources & People Mentioned Art Sobczak Chris Voss ZoomInfo Apollo Cognism Salesloft Connect with Tom Bertrand Connect on LinkedIn Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

Jul 3, 2024 • 26min
Cold-Calling Requires You to Empathize, Connect, and Direct, per Lisa Schnare, Ep #409
Now, more than ever, there’s an element of authenticity that must be present when you make cold calls. People are beyond frustrated with AI-generated calls. You know the ones—where there’s dead space at the beginning of the call before someone connects. They have to know that you’re genuinely interested in the result of the call and what they need. Lisa shares how she empathizes, connects, and directs the cold-call conversation in this episode of Sales Reinvented. Outline of This Episode [1:02] What is cold-calling? Is it still relevant? [2:32] The art and science of cold-calling [5:04] How to prepare for a cold-calling session [7:09] Effective opening lines and techniques [11:31] How to keep the conversation engaging [15:42] Tools, technology, and metrics [18:51] Lisa’s top cold-calling dos and don’ts [22:01] Empathize, connect, and direct Resources & People Mentioned Gong Connect with Lisa Schnare Connect on LinkedIn Follow on Twitter Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

Jun 26, 2024 • 17min
Lester Sydney’s Fun Cold-Calling Opening Line, Ep #408
Lester Sydney firmly believes that you need a multi-threaded approach when it comes to prospecting. Cold-calling must be a part of your overall prospecting toolkit. So how do you prepare for cold-calling? How do you keep a cold call engaging and reach your objective of scheduling a follow-up? Lester shares his fun strategy in this episode of Sales Reinvented. Outline of This Episode [0:42] What is cold-calling? Is it still relevant? [1:58] The art and science of cold-calling [3:02] How Lester prepares for cold-calling [4:32] Lester’s unique opening technique [6:15] How Lester keeps a cold call engaging [7:58] Tools, technology, and metrics [10:24] Lester’s top 3 cold-calling dos and don’ts [14:26] How Lester handles objections and rejections Connect with Lester Sydney Connect on LinkedIn Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

Jun 19, 2024 • 27min
How to Cold-Call Your Highest-Probability Group per Scott Channell, Ep #407
When used correctly and strategically, cold-calling is always relevant. According to Scott Channell, cold-calling is an outbound call to your highest probability group—done methodically—to maximize the odds of an effective conversation. So how does he do it? Scott shares his secrets in this episode of Sales Reinvented. Outline of This Episode [0:42] What is cold-calling? Is it still relevant? [1:58] The art and science of cold-calling [5:03] How Scott prepares for cold-calling [9:52] Scott’s opening techniques [13:16] Why Scott scripts cold calls [17:19] Tools, technology, and metrics [19:53] Scott’s top 3 cold-calling dos and don’ts [22:33] How Scott handles objections and rejections Connect with Scott Channell Connect on LinkedIn Follow on Twitter Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

Jun 12, 2024 • 16min
The Importance of Consistent Cold Outreach with Nick Kane, Ep #406
To Nick Kane, cold-calling is most effective when accompanied by all cold outreach, including emails, canvassing in person, networking, and social selling activities. They must all work together to prospect for new business. How you approach will vary depending on numerous factors, including your industry. But the key to ultimate effectiveness is that your outreach must be consistent. Nick shares more about his cold outreach process in this episode of Sales Reinvented. Outline of This Episode [1:01] What is cold-calling? Is it still relevant? [1:47] The art and science of cold-calling? [2:42] How Nick prepares for cold-calling [4:03] Nick’s favorite opening lines [5:20] How Nick keeps a cold call engaging [7:01] Tools and technology to leverage [8:40] Nick’s top cold-calling dos and don’ts [11:55] How Nick handles objections/rejections Resources & People Mentioned HubSpot Sales Connect with Nick Kane Connect on LinkedIn Follow on Twitter Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

Jun 5, 2024 • 21min
Handling Cold-Call Objections with Mary Jane Copps, Ep #405
Mary conducted a survey on the future of phone communication in business. She sent it to 724 Senior Executives around the world with a 15% response rate. The comments indicated that when it came to sales, cold-calling was still the preferred method of starting communication. So how do you make your cold calls effective? Mary Jane—better known as “The Phone Lady”—shares her strategies in this episode of Sales Reinvented. Outline of This Episode [0:47] What is cold-calling? Is it still relevant? [2:55] Is cold-calling an art and a science? [4:10] How Mary Jane prepares for cold-calling [5:47] Mary Jane’s effective opening lines [8:14] How to keep the conversation going [9:27] Indispensable tools, technology, and metrics [12:00] Mary Jane’s top cold-calling dos and don’ts [15:23] How Mary Jane handles objections Connect with Mary Jane Copps Connect on LinkedIn Follow on Twitter Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

May 29, 2024 • 19min
How David Walter Handles Cold-Calling Objections with Aggressive Agreement, Ep #404
David Walter doesn’t believe that cold-calling is an art or a science. Instead, he emphasizes that you simply need a blueprint to follow and a desire to want to do the work. He takes a different approach than most, especially when it comes to objection handling. David emphasizes aggressive agreement. Learn his process in this episode of Sales Reinvented. Outline of This Episode [1:07] What is a cold-call? Is cold-calling still relevant? [2:21] Is there an art and science to cold-calling? [2:43] How David prepares for cold-calling [4:35] David’s favorite way to capture a prospect’s interest [5:39] How to keep a cold-call conversation engaging [6:56] Indispensable tools and technologies [8:22] David’s top cold-calling dos and don’ts [10:10] How David handles objections and rejections Resources & People Mentioned Zoom Info LinkedIn Navigator Seamless.ai How to Win Friends & Influence People Connect with David Walter Connect on LinkedIn Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

May 22, 2024 • 17min
Conquer Intentional Cold-Calling Amy Franko, Ep #403
According to Amy Franko, cold-calling is simply intentional outreach. Whether you know them or not, it is intentional. You have to find a connection point to take a cold conversation and warm it up. Cold-calling is one of the best and highest uses of your time. Learn how to conquer cold-calling in this episode of Sales Reinvented. Outline of This Episode [0:52] Is cold-calling still relevant? [1:50] Is cold calling an art and a science? [2:56] How Amy prepares for cold-calling [4:35] Amy’s effective opening lines [6:01] How to keep a cold call engaging [7:22] Indispensable tools & technology [9:26] Amy’s top cold-calling dos and don’ts [12:24] How Amy combats cold-call rejection Connect with Amy Franko Connect on LinkedIn Follow on Twitter Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

May 15, 2024 • 29min
Art Sobczak’s Smart Calling Process, Ep #402
According to Art Sobczak, cold-calling is dead. He has a better way: Smart-calling. A “smart” call is calling people that you know something about and you have customized, tailored, and personalized a message so it’s relevant to them. This leads to a better chance of engaging with them and moving them to a conversation. Smart-calling is still relevant. It sets you apart from digital messages, which are often ignored. When a good call comes in, it’s refreshing. Art shares how to follow his smart-calling process in this episode of Sales Reinvented! Outline of This Episode [1:02] Why Art believes that “Cold” calling is dead [4:23] The art and science of smart calling [5:24] How Art prepares for a smart calling sessions [7:58] The Smart Calling process [11:48] How to keep a smart call engaging [14:15] Tools and technology to leverage [16:46] Art’s top smart-calling dos and don’ts [21:35] The difference between objections and resistance Resources & People Mentioned FREE Smart Calling script template Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling Connect with Art Sobczak Connect on LinkedIn Follow on Twitter Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

May 8, 2024 • 15min
Build Your Cold-Calling Courage with Nancy Calabrese, Ep #401
According to Nancy Calabrese, cold-calling is just networking by phone. It’s relevant because many people don’t do it anymore. It will help you stand out. People feel it doesn’t work because they don’t do it enough. If you’re not practicing daily, you’ll get rusty. It all starts with your mindset. You’re just having a non-salesy conversation with a decision-maker to decide if you’re a good fit for each other. You have to build your cold-calling courage muscles. Nancy shares her successful cold-calling strategies in this episode of Sales Reinvented! Outline of This Episode [1:01] Is cold-calling still relevant? [1:54] The art and science of cold-calling [3:17] How Nancy prepares for cold-calling [4:39] How Nancy captures someone’s interest [6:47] How to keep a cold call engaging [7:54] Measuring the success of a cold call [9:57] Nancy’s top three cold-calling dos and don’ts [12:00] How to handle an objection Resources & People Mentioned When They Say No Connect with Nancy Calabrese Connect on LinkedIn Follow on Twitter Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com
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