Kitces and Carl - Real Talk for Real Financial Advisors

Michael Kitces, MSFS, MTAX, CFP and Carl Richards, CFP
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Sep 19, 2024 • 34min

Preparing An Advisory Firm For The Risk Of A Market (And Revenue) Decline: Kitces & Carl Ep 147

Carl Richards, a client communication expert known for his relatable insights in financial planning, discusses strategies for advisors to weather market downturns. They emphasize the need for strong profit margins and proactive financial planning. The conversation highlights the emotional toll of market fluctuations and the importance of resilience. Unique strategies like financial hedging and options trading emerge as vital tools for safeguarding against volatility. Overall, it's a guide to strengthening advisory firms in uncertain times.
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Sep 5, 2024 • 30min

Re-Educating Clients (Scalably) After They 'Read Something On The Internet': Kitces & Carl Ep 146

In our 146th episode of Kitces & Carl, Michael Kitces and client communication expert Carl Richards discuss how to handle when clients try to educate themselves about finance online—but come away with misinformation. For full show notes, see kitces.com and thesocietyofadvice.com.
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9 snips
Aug 22, 2024 • 32min

Explaining The Full Value Of (Life) Planning By Unlocking The Emotional Job To Be Done: Kitces & Carl Ep 145

Carl Richards, a client communication expert renowned for his insights on financial planning, joins the discussion on effectively conveying the value of life planning. They explore how financial advisors can market their unique approach before investing in client meetings. The conversation highlights the importance of understanding clients' emotional needs and crafting exceptional experiences that foster positive referrals. They delve into niche marketing strategies for attracting ideal clients, emphasizing tailored conversations for those navigating significant life transitions.
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Aug 8, 2024 • 29min

The Success Trap Of Boutique Practices And Building With Intentionality: Kitces & Carl Ep 144

Carl Richards, a client communication expert renowned for his work on work-life balance, joins Michael Kitces to discuss challenges boutique practices face with rapid growth. They humorously reflect on a blue couch that symbolizes advisors' shared experiences. The conversation emphasizes the importance of intentionality in business design and aligning personal values with professional goals. They explore the trade-offs in various advisory practice models, encouraging listeners to choose the right problems for a fulfilling career and life.
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Jul 25, 2024 • 36min

Taking Over Clients From An Advisor With A Different Personality And Communication Style: Kitces & Carl Ep 143

Kitces and Carl discuss the challenges of transitioning clients with different communication styles, emphasizing empathy, probing questions, and adapting communication. They explore fitting clients into personality archetypes and tailoring services to individual needs. The importance of using data and visual aids in client meetings for informed decision-making is also highlighted.
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61 snips
Jul 11, 2024 • 46min

Carl's 13 Magical Questions Of Conversational Goodness With (New) Clients: Kitces & Carl Ep 142

Client communication expert Carl Richards and Michael Kitces dive into impactful questions for deeper client connections, including childhood money memories and values. They discuss the power of probing questions to understand clients' perspectives and foster meaningful conversations about money across life stages.
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Jun 27, 2024 • 39min

Creating The Space To Have More Meaningful Money Conversations With Clients: Kitces & Carl Ep 141

In our 141st episode of Kitces & Carl, Michael Kitces and client communication expert Carl Richards discuss the powerful questions to ask clients in order to create impactful conversations about money. For full show notes, see kitces.com and thesocietyofadvice.com.
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Jun 13, 2024 • 29min

Are You Worrying About Scale Before You Even Have A Scale Problem?: Kitces & Carl Ep 140

In this podcast, the hosts discuss advisors' premature worries about scaling, debunking myths about inflated costs. They address hesitations in scaling, highlight the importance of balancing technology and growth, and emphasize the value of focusing on key questions and running small experiments for business growth. The conversation also explores problem-solving as a spiritual practice, emphasizing self-reflection and continuous improvement.
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May 30, 2024 • 30min

When Have You Done 'Enough' For Clients (And How Do You Know)?: Kitces & Carl Ep 139

Client communication expert Carl Richards joins Michael Kitces in discussing the tipping point for financial advisors to shift from constant learning to focusing on providing value. They explore simplification in client services, the challenges of removing unnecessary services, and the importance of surveying clients to understand their needs for client retention.
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May 16, 2024 • 38min

Crafting Your Own Stop-Doing List To Create Capacity For What Really Matters: Kitces & Carl Ep 138

In our 138th episode of Kitces & Carl, Michael Kitces and client communication expert Carl Richards discuss how to optimize your time by identifying what you consistently do—and would love to stop doing. For full show notes, see kitces.com and thesocietyofadvice.com.

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