

Kitces and Carl - Real Talk for Real Financial Advisors
Michael Kitces, MSFS, MTAX, CFP and Carl Richards, CFP
A no-holds barred conversation for Real Financial Advisors with industry nerd Michael Kitces and client communication expert Carl Richards. One draws with a Sharpie, the other nerds out with spreadsheets, and both provide you with unique perspectives so that you can more effectively communicate with and serve your clients, run a more fulfilling practice, and maintain a healthier lifestyle.
Episodes
Mentioned books

Feb 6, 2025 • 32min
Reducing The Fears Of Prospective Clients By Communicating Clear Expectations Before The First Meeting: Kitces & Carl Ep 157
Meeting a financial advisor for the first time can be intimidating. The discussion highlights the importance of setting clear expectations to ease client anxiety. Strategies to create a welcoming environment are emphasized, comparing it to the anxiety of walking into a gym. Practical tips include pre-meeting emails and detailed agendas to foster comfort. Attention to small details, like parking arrangements, can significantly enhance the overall experience, making clients feel more in control and at ease.

9 snips
Jan 23, 2025 • 30min
How Are You Getting Value Out Of ChatGPT As A Financial Advisor?: Kitces & Carl Ep 156
The hosts dive into how financial advisors can utilize ChatGPT to boost productivity and creativity. They discuss the positive implications of AI on client communication and marketing strategies. Concerns about data privacy and job displacement are addressed, alongside the need for advisors to learn prompt engineering skills. The transformative potential of AI is likened to training an intern, emphasizing its evolving role in enhancing financial planning interactions. Listeners are encouraged to share their own experiences with this innovative tool.

Jan 9, 2025 • 37min
How Do You Know When You Are Adding Value Versus Just Trying To Justify Your Fees?: Kitces & Carl Ep 155
The hosts explore how personal interests can influence client engagement. They tackle the challenge of distinguishing between adding value and merely justifying fees in a competitive landscape. The discussion highlights the importance of understanding client preferences versus advisors' assumptions. Effective communication and tailored services are key to enhancing client satisfaction. Additionally, they delve into the need for effective feedback mechanisms to eliminate unnecessary offerings and truly meet client needs.

Dec 26, 2024 • 33min
The Limits Where Technology Can't Scale Financial Planning Advice: Kitces & Carl Ep 154
This discussion dives into the balancing act between technology and human interaction in financial planning. It highlights the importance of empathy and critical thinking despite advancements in AI. The conversation raises concerns about how effectively technology can deliver personalized advice. Additionally, the emotional dimensions of financial strategies are explored, emphasizing the irreplaceable value of trust in client relationships. Overall, it paints a picture of how tech can enhance, but not replace, the human element in financial services.

Dec 12, 2024 • 36min
Evaluating The Tradeoffs That Come With Retaining 'Legacy' Clients: Kitces & Carl Ep 153
This discussion tackles the tricky situation of legacy clients in financial advisory. Emotional attachments often conflict with profitability, prompting advisors to reevaluate client portfolios. Trust and long-term relationships can justify higher costs for services, akin to personal experiences with providers like dentists. The hosts emphasize striking a balance between fulfilling relationships and the pursuit of high-revenue clients. Additionally, they explore how evolving client selection criteria impact advisor well-being and business success.

7 snips
Nov 28, 2024 • 31min
Advisory Fee Confidence And Building The Happy-Client Stoke File: Kitces & Carl Ep 152
Discover surprising insights into how advisory fees impact profitability. The conversation highlights the balance between personal well-being and business growth, drawing parallels with other professions. Learn about the shift from fee insecurity to confidence in pricing strategies. The hosts introduce the idea of a 'stoke file'—a collection of positive affirmations that help advisors recognize their value. Additionally, they tackle the challenges of imposter syndrome and stress the importance of genuine client relationships.

Nov 14, 2024 • 35min
What's Holding You Back From Delegating What You Need To Let Go Of?: Kitces & Carl Ep 151
Discover the hurdles that financial advisors face when it comes to delegation. Learn how hiring complementary skills can boost team dynamics and personal satisfaction. Explore the emotional barriers that hinder effective task allocation and uncover the joy in entrusting responsibilities to others who enjoy them. The importance of clear communication and setting expectations is emphasized, as it fosters a culture of feedback and improvement. Dive into strategies that turn delegation into an investment in efficiency!

Oct 31, 2024 • 29min
When The Early Years' Scarcity As A Financial Advisor Prevents You From Growing To The Next Level: Kitces & Carl Ep 150
Financial advisors often grapple with feelings of inadequacy despite their success. The podcast dives into how a scarcity mentality can hinder growth and the importance of emotional resilience. Personal stories highlight the psychological and strategic hurdles faced during market instability. It emphasizes retraining your mindset to foster healthier business decisions. The discussion also covers overcoming deep-rooted fears and the essential balance of emotional support and analytical strategies for success.

Oct 17, 2024 • 32min
Do You Really Need A Business Partner… Or A Study Group?: Kitces & Carl Ep 149
The discussion highlights why friendships in the industry can be more beneficial than formal partnerships. It emphasizes emotional hurdles when starting a practice and suggests alternatives like fractional services. The speakers explore the psychological barriers faced by entrepreneurs and the importance of a shared vision in collaborations. The podcast also introduces the concept of study groups as effective support systems, allowing for growth without the complexities of traditional partnerships.

25 snips
Oct 3, 2024 • 35min
Making It Easier To Get Started By NOT Building In Public And Focusing On Version 0 Instead: Kitces & Carl Ep 148
Explore the anxiety surrounding public idea sharing and how initial obscurity can be beneficial. Discover the concept of 'version zero', which empowers financial advisors to launch projects without the pressure of perfectionism. Learn how breaking larger goals into small, manageable actions can combat fear and foster deeper connections. The discussion highlights the importance of low-risk experiments for validating business ideas and emphasizes embracing challenges as a path to growth.


