UX Research Rundown

In this season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback, talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.This episode features Abby Hoy Baylen, Director, User Research at Later.com. Abby explains how her team adapted their UX research skills to work with the sales and marketing teams, bringing them closer to the money and delivering proprietary insights.Find out more about Research Week on the Learners website:https://joinlearners.comFollow Abby on LinkedIn:https://www.linkedin.com/in/abbyhoybaylen/If you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.LIVE LOOKBACK DEMO & FIVE FREE SESSIONSLookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

In this season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback, talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.This episode features Reggie Murphy, Senior Director and Head of UX Research at Zendesk. Reggie explains how his team adjusted when a private equity firm took over the company, and how we can adapt our research practice to be seen as indispensable even when budgets are limited. He also discusses the impact he sees AI having on UX research.Find out more about Research Week on the Learners website:https://joinlearners.comCheck out Reggie’s website:https://www.uxr.designFollow Reggie on LinkedIn:https://www.linkedin.com/in/reggiemurphy/If you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.LIVE LOOKBACK DEMO & FIVE FREE SESSIONSLookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

In this new season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback, talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.This episode features Bretton Fosbrook, Principal Product Researcher at LaunchDarkly. Bretton explains why it’s important for researchers to speak up to demonstrate the value of their work. He also discusses his Research Week talk about navigating uncertain times in early-stage startups.Find out more about Research Week on the Learners website:https://joinlearners.comFollow Bretton on LinkedIn:https://www.linkedin.com/in/bfosbrook/If you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.LIVE LOOKBACK DEMO & FIVE FREE SESSIONSLookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

In this new season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.This episode features Christopher Monnier, who is Principal UX Researcher working on Copilot at Microsoft. Christopher tells Henrik about his half-day session at Research Week on how we can apply our research skills to developing our own career paths. He also shares his thoughts on the importance of curiosity, and how AI will transform the UXR industry.Find out more about Research Week on the Learners website.Subscribe to Christopher’s Substack.Follow Christopher on LinkedIn.And here’s a link to the Judd Antin and Carol Rossi webinar that Christopher mentions in this episode:If you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.LIVE LOOKBACK DEMO & FIVE FREE SESSIONSLookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

In this new season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.First up is Zoë Glas, who is a Staff UX Researcher working in Governance and Protected Data at Google. Zoe tells Henrik about her one-day session at Research Week on Growth and UXR. We learn how researchers can build strategic partnerships by identifying what a business wants to achieve, and how UXR can drive the bottom line.Find out more about Research Week on the Learners website:
https://joinlearners.comFollow Zoë on LinkedIn:
https://www.linkedin.com/in/zoeglas/And if you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.LIVE LOOKBACK DEMO & FIVE FREE SESSIONSLookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

Grammarly is one of the early adopters of AI technology, and Jenny Lo spent years leading research there.In this episode of the UX Research Rundown podcast, Jenny shares many of her insights on working directly with engineering teams building AI/ML applications in a research role, and what you can take away from her experiences.Take a listen, and don't forget to hit the subscribe button!

In this episode Henrik chats with former researcher and current founder Savina Hawkins. Savina is a UX Researcher who worked closely with generative AI R&D teams at Meta, evaluating and ideating around experiences that leverage new language models and other generative AI applications.Today, Savina is building something new at the intersection of AI and UXR, and is one of the leading voices in the space.

While many researchers are only now dipping their toes into the world of AI, Jessa Anderson has been doing UXR on the technology for half a decade.At ServiceNow she leads up a team focused on how to appropriately integrate AI technologies into the workflow tools that ServiceNow builds for it's many large customers like Lowe's, KraftHeinz, and Siemens.Tune in to this episode and don't forget to give it a rating and review wherever you listen to your favourite podcasts!

Season 3 kicks off with Jess Holbrook, Director of UXR for AI at Meta, discussing the impact of AI on UX research. Topics include the evolution of AI, using models to understand human behavior, merging quantitative and qualitative research methods, and the value of qualitative research in UX.

Explore Claudia Natassia's transition from finance to tech, the importance of research advocacy and stakeholder engagement, the shift towards a user-led growth model, navigating research challenges within organizations, the vital role of research in uncertain times, and the future of research leadership