

Deep Listening - Impact beyond words - Oscar Trimboli
Oscar Trimboli
The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen.
We feel frustrated, isolated and confused because we aren't heard.
As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.
Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.
This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.
This podcast is about creating practical tips and techniques to improve your daily listening.
Listen for free
We feel frustrated, isolated and confused because we aren't heard.
As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.
Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.
This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.
This podcast is about creating practical tips and techniques to improve your daily listening.
Listen for free
Episodes
Mentioned books

5 snips
Jul 24, 2020 • 42min
The surprising importance of impatience and great listening
David Clutterbuck, an influential author and researcher in coaching and mentoring, discusses the critical role of deep listening and powerful questioning in effective communication. He redefines impatience as a key component of listening, emphasizing engagement over mere passivity. The conversation dives into balancing dialogue and lecturing, and how varied questions can enhance understanding. Clutterbuck highlights the importance of listening skills in fostering creativity and the need for self-awareness in navigating diverse perspectives.

Jul 10, 2020 • 38min
Unlock the ancient secrets between listening and breathing with James Nestor
We breathe 25,000 times a day, but we've lost the ability to breathe correctly. Learn what went wrong, how we fix it, and the enormous difference it makes. James Nestor is an award-winning author, who has written for The New York Times, NPR, Scientific American and many more. James has spent the last few years exploring and performing studies on breathing: it's million-year-old history and how it affects our lives today. You may have heard Oscar Trimboli say, "the deeper you breathe, the deeper you listen." Hear their conversation and discover how breathing and listening are inextricably linked. Learn the difference between mouth breathing and nose breathing. Find out what the deal is with 'focussing on your breath', and how it's the key to listening to yourself. Listen for Free

Jun 26, 2020 • 46min
Emergency listening - 3 secrets from medics
How do you listen when time is critical? What do medical staff actually listen for? Associate Professor Ginger Locke shares the art and science of how medics think and perform. Learn from her experience in training doctors about empathy, curiosity and the dangers of seeking efficiency. Discover the difference between what doctors say and what patients hear, and how deep listening can make the difference between life and death. Listen for Free

8 snips
Jun 12, 2020 • 45min
The 4 different ways adults listen and why it's so hard
Explore the profound connection that can arise from deep listening. Discover Level 5 listening and its impact on shaping conversations. Learn the power of deep listening in building relationships. Uncover the deeper meaning behind seemingly insignificant arguments. Understand the cost of not listening in organizations. Harness the power of curiosity in deep listening.

May 26, 2020 • 40min
How to listen for difference rather similarities
Paul Nadeau is a highly decorated former police detective, hostage negotiator and international peacekeeper. He shares the story of how a terrorist saved his life, and why the cost of not listening can be fatal. Learn how to ask the right questions and build rapport. Paul says that at the core, hostage negotiation and crisis negotiation is listening. Opening a space for them to speak and making people feel heard. Learn how Paul was able to truly connect with a man who terrified his other police colleagues. By asking people to speak and really listening - Paul has learnt that people are more like us than they are different. Listen for Free

May 8, 2020 • 53min
Teaching the world to listen with Evelyn Glennie
Dame Evelyn Glennie is on a quest to teach the world to listen, to themselves and to each other. Evelyn is an internationally renowned percussionist, remarkably despite being deaf since age 12. She shares the story of an encouraging music teacher, who suggested she remove her hearing aids to listen better. Learn about Evelyn's ability to listen with the whole body, and hear her expert insights on conductors and acoustics. Oscar and Evelyn speak about listening to silence the unsaid, and even a silent piece of music. Evelyn advocates that everyone, regardless of background or circumstance can listen. Listen For Free

May 1, 2020 • 59min
The Four Villains of Listening
Which listening villain are you? Once you know, you can’t forget it. 86% of people think they are an above average listener. So rather than thinking about how to listen better, it can be more helpful to notice what bad listening looks like. Meet the Four Villains of Listening: Dramatic, Interrupting, Lost and Shrewd. Each of these villains embodies particular bad habits we fall into, which completely derail our listening. Learn about the ways the villains show up, and tips to combat them. Once you know your listening villains, you know what’s getting in your way to becoming a deep listener. Tune in to this episode, and take the Listening Quiz at listeningquiz.com Listen For Free

Apr 24, 2020 • 55min
Listening to your employees with Geoff Ho
How do employee surveys get in the way of listening? How do you listen in face-to-face situations and at scale, to hundreds or thousands of employees? Oscar speaks with Geoff Ho, a renowned director and behavioural scientist. Geoff has worked in Google's People Analytics team and is now at Rogers, where he helps shape the management strategies for more than 26,000 employees. His award-winning research is used by governments and organisations around the world. How do you listen to what's unsaid, by analysing data? How do you make sure you listen to large groups of people without bias? Learn how to conduct a listening tour that actually works, how to design effective focus groups, and how Google listened to its employees and gave them a pay rise. Geoff maps the process of listening to your employees onto the Five Levels of Listening. Learn how to become a Deep Listener at scale. Listen For Free

Mar 20, 2020 • 43min
Making a habit of Deep Listening with James Clear
How do you create and sustain a good listening habit? James Clear is a world-leading thinker and New York Times Bestselling author in the field of habits and behaviour change. 10 million people per year visit James Clear's website and newsletters, and his book Atomic Habits has sold over 1.5 million copies around the world. James sits down with Oscar to speak about the intersection of habits and listening. Learn about what a habit is made of, and how they work. Listen as James Clear shares how to adopt an identity of a listener with the simple question: 'What would a good listener do?' Listen For Free

Mar 19, 2020 • 10min