The surprising importance of impatience and great listening

David Clutterbuck, an influential author and researcher in coaching and mentoring, discusses the critical role of deep listening and powerful questioning in effective communication. He redefines impatience as a key component of listening, emphasizing engagement over mere passivity. The conversation dives into balancing dialogue and lecturing, and how varied questions can enhance understanding. Clutterbuck highlights the importance of listening skills in fostering creativity and the need for self-awareness in navigating diverse perspectives.