Emergency listening - 3 secrets from medics

How do you listen when time is critical? What do medical staff actually listen for?  

Associate Professor Ginger Locke shares the art and science of how medics think and perform.

Learn from her experience in training doctors about empathy, curiosity and the dangers of seeking efficiency.

Discover the difference between what doctors say and what patients hear, and how deep listening can make the difference between life and death.

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