Enterprise Thought Leadership

A must-listen for: HR leaders, People Analytics professionals, and business executives interested in leveraging AI to enhance employee experience and organisational performance. In this episode, Tim Bond speaks with David Barrett, Founder and CEO of Welliba, about how AI and advanced analytics are revolutionising employee experience and engagement. David explains how Welliba's innovative approach combines real-time data collection with generative AI to provide personalised coaching and actionable insights at scale. Join the conversation as David discusses: - The evolution of employee engagement practices and the shift towards real-time, personalised approaches - How AI and machine learning are transforming traditional HR processes - The critical role of ethical AI and privacy-by-design in employee experience platforms - Practical examples of how organisations are using Welliba to improve retention, trust, and overall employee satisfaction - The future of AI-driven employee experience and its potential impact on organisational success Timestamps: 00:00 Introduction and David's background 04:00 The evolution of employee experience measurement 08:00 Welliba's approach to AI-driven employee engagement 15:00 Ethical considerations and privacy-by-design in AI systems 24:00 Implementation process and customer success stories 32:00 The future of AI in employee experience 39:00 Closing thoughts and contact information Want to learn more? Visit Welliba’s website: https://www.welliba.com/ Connect with David Barrett on LinkedIn: https://www.linkedin.com/in/davidbarrettireland/ Connect with Tim Bond: https://www.linkedin.com/in/tngbond/ If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io Find out more about TechPros.io: https://techpros.io/ Upcoming Events and Roundtables https://techpros.io/virtual-experiences/ Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: Customer experience leaders, marketing professionals, and business executives looking to drive sustainable growth. In this episode, Tim Bond speaks with Mikhail Dubov, Co-Founder and CEO of Chattermill, about how their company is revolutionising customer experience intelligence. As organisations face the challenge of extracting actionable insights from unstructured customer feedback, Mikhail explains how Chattermill helps identify key drivers of customer satisfaction and loyalty. Discover their approach to experience-led growth, leveraging AI and machine learning, and creating a customer-centric culture. Join the conversation as Mikhail discusses: The importance of experience-led growth in today's business landscape Strategies to analyse and act on unstructured customer feedback data The role of AI and machine learning in customer experience intelligence Building a customer-centric culture within organisations Insights into successful case studies and ROI of experience-led growth Want to learn more? Visit Chattermill's website: https://chattermill.com/ Connect with Mikhail Dubov on LinkedIn: https://www.linkedin.com/in/mdubov/ Connect with Tim Bond: https://www.linkedin.com/in/tngbond/ If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io Find out more about TechPros.io: https://techpros.io/ Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/ Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/ Timestamps 02:06 Mikhail's Journey to Founding Chattermill 03:38 The Importance of Customer Experience 05:31 How Chattermill Analyzes Customer Feedback 09:54 Implementing Chattermill in Enterprises 27:25 Experience-Led Growth and Its Benefits 41:54 Conclusion and Final Thoughts

A must-listen for: B2B marketing leaders, sales professionals, and anyone involved in demand generation and account-based marketing. In this episode, Tim Bond speaks with Kerry Cunningham, Head of Research and Thought Leadership at 6sense, about how B2B organisations can adapt their marketing and sales strategies to align with today's complex buying processes. Kerry explains why traditional lead-based approaches fall short and how intent data and AI can help identify and engage buying groups more effectively. Join the conversation as Kerry discusses: The evolution of B2B buying processes and the Demand Unit Waterfall model Why marketing owns 70% of the buyer's journey before sales engagement Leveraging intent data and AI to track anonymous buyer activity Strategies for building buyer preference throughout the purchasing process Making a compelling case for marketing technology investments Timestamps: 01:42 Kerry's Background and Experience 02:58 The Demand Unit Waterfall Concept 11:32 Evolution of Buying Groups 16:24 Modern B2B Marketing Practices 19:38 Defining 'In Market' and Intent Data 24:30 Understanding B2B Buyer Behavior 26:18 The Role of BDRs in the Buying Process 27:22 Challenges with Traditional B2B Sales Approaches 29:12 Building Preference in Buying Teams 32:33 Leveraging AI and Intent Data 37:13 Impact of Cookie Legislation on B2B Marketing 39:40 The Importance of Marketing Budgets 43:24 Revenue Clinic Workshops and Conclusion Interested in a Revenue Clinic? Please email Stefano.Iacono@6sense.com Want to learn more? Visit 6sense's website: https://6sense.com/ Connect with Kerry Cunningham on LinkedIn: https://www.linkedin.com/in/kerrycunningham/ Connect with Tim Bond: https://www.linkedin.com/in/tngbond/ If you like our podcast, please follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io. Find out more about TechPros.io: https://techpros.io/ Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/ Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: HR leaders, L&D professionals, and anyone navigating the skills gap challenge. In this episode, Tim Bond speaks with Nick Shaw, Co-Founder and Chief Commercial Officer at Spotted Zebra, about how their company is achieving breakthrough results in reducing attrition and improving hiring processes. As organisations face the digital and technology skills gap crisis, Nick explains how Spotted Zebra helps identify individuals with the right blend of skills for success. Discover their approach to making skills-based decisions at scale, reducing time to hire, and creating a future-ready workforce. Join the conversation as Nick discusses: - The importance of addressing the skills gap crisis - Strategies to reduce employee attrition and improve hiring efficiency - The role of non-AI tools in making hiring decisions - The value of a targeted and skills-focused hiring process - Insights into their successful case studies and ROI Timestamps 00:00 Introduction to the Podcast and Today's Guest 01:56 Nick Shaw's Background and Journey 03:20 Understanding the Skills Gap Crisis 05:16 Starting the Skills-Based Transformation 07:30 Spotted Zebra's Platform and Methodology 11:38 The Role of AI in Skills Assessment 16:10 Real-World Success Stories 30:13 Future of HR Tech and Skills Intelligence 33:43 Advice for HR Leaders and Aspiring Entrepreneurs 38:44 Engaging with Spotted Zebra 41:05 Conclusion and Final Thoughts Want to learn more? Visit Spotted Zebra’s website: https://www.spottedzebra.co.uk/ Connect with Nick Shaw on LinkedIn: https://www.linkedin.com/in/nickshaw-sz/ Connect with Tim Bond:⁠ ⁠⁠https://www.linkedin.com/in/tngbond/⁠ If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at ⁠podcasts@techpros.io Find out more about TechPros.io: ⁠https://techpros.io/⁠ Upcoming Events and Roundtables ⁠https://techpros.io/virtual-experiences/⁠ Join our budding podcast community on LinkedIn: ⁠https://www.linkedin.com/company/enterprise-thought-leadership/⁠

In this episode, Taryn Breetzke, Content Director at TechPros.io talks with David Glasspool, Head of Sales and Marketing at Amphora, a leading provider of commodity trading and risk management (CTRM) solutions. Commodity trading is a complex and ever-evolving field. As markets change and new challenges emerge, traders need powerful, flexible tools to manage risk and capitalise on opportunities. Join the conversation as David shares insights on: - The evolution of CTRM technology over the past two decades - Key features of Amphora's flagship platform, Symphony - How Alchemy addresses the unique needs of concentrates trading - Amphora's approach to implementation and training - Tailoring solutions for different regional markets - The role of AI and API enhancements in Amphora's product roadmap - Future trends in commodity trading and how Amphora is preparing Key Takeaways: - Cloud-based solutions have dramatically reduced CTRM implementation times and costs - Open APIs allow for seamless integration of best-in-class solutions - Capturing and easily extracting all relevant data is crucial for effective trading operations - Amphora's systems offer high adaptability to meet specific regional and commodity needs - AI and enhanced reporting capabilities will play a significant role in the future of CTRM Timestamps: 02:01 David's Career Journey and Early Experiences 04:40 Overview of Amphora and Its Offerings 06:50 Technological Advancements in Commodity Trading 11:59 Challenges in Commodity Trading and Amphora's Solutions 12:39 Alchemy: Amphora's Specialised Platform for Concentrates Trading 14:50 Implementation and Training Approach at Amphora 17:37 Global Footprint and Regional Adaptability 19:22 Future Roadmap and Innovations 21:26 Sandbox Offering for Potential Clients A must-listen for: Commodity trading professionals, CTRM software users, and business leaders in the energy and natural resources sectors. Read the supporting interview article: https://techprosio.foleon.com/amphora/agenda-2030/amphora-navigating-the-future-of-commodity-trading Want to learn more? Visit Amphora's website: www.amphora.net Connect with David Glasspool on LinkedIn: https://www.linkedin.com/in/david-glasspool-34308937/ Connect with Taryn Breetzke:⁠ ⁠⁠https://www.linkedin.com/in/tarynbreetzke/ If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at ⁠podcasts@techpros.io Find out more about TechPros.io: ⁠https://techpros.io/⁠ Upcoming Events and Roundtables ⁠https://techpros.io/virtual-experiences/⁠ Join our budding podcast community on LinkedIn: ⁠https://www.linkedin.com/company/enterprise-thought-leadership/⁠

In this episode of the Enterprise Thought Leadership podcast, we talk about making games that keep players coming back for more. We look at how to mix User-Generated Content (UGC), AI, and Live Service Design to deliver endless engaging content for players. Following a TechPros.io Challenge Forum event sponsored by Globant, this episode features interviews with leading UK gaming professionals. They discuss leveraging generative AI for content discovery, validation, and incentive design while addressing the challenges of moderating user-generated content. Paul Depre, Globant's Director of Gaming, M&E, and Sports for Europe, interviews Amir Didarzadeh and John Wright. Jose Plano, Globant's Gaming Studio Technical Director, speaks with Oscar Clark and Stuart DeVille. The discussions cover innovative strategies on how to make games that players love. Key insights and strategies: Overcoming the "cold start problem" in UGC games Using AI for content validation and classification, while maintaining human creativity Ensuring player safety and effective content moderation Finding the right micro-influencers for UGC game promotion Challenges faced by indie developers in creating engaging tools and building communities How Globant supports gaming studios with AI-powered solutions This episode is essential listening for game developers, designers, product managers, data scientists, community managers, and entrepreneurs working on UGC, AI, and live service design to create engaging gaming experiences. Resources and Links: Event Article: https://insights.techpros.io/articles/how-to-combine-ugc-ai-and-live-service-design-to-deliver-endless-engaging-content-to-players Find out more about Globant https://www.globant.com/ Connect with the participants: Stuart De Ville, CEO of Game Dev Local: https://www.linkedin.com/in/stuartdeville?originalSubdomain=uk  John Wright, Vice President of Mobile Publishing at Kwalee: https://www.linkedin.com/in/johnwright1987/  Oscar Clark, CEO of Fundamentally Games: https://www.linkedin.com/in/oscarclark/  Amir Didarzadeh is Head of Product at Glowmade: https://www.linkedin.com/in/amir-didarzadeh  Paul Depre, Director of Gaming, Media & Entertainment and Sports for Europe at Globant: https://www.linkedin.com/in/pdepre/  José Plano, Technical Director, Gaming Studio at Globant: https://www.linkedin.com/in/jose-plano/  If you like our podcast, please follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at ⁠podcasts@techpros.io Find out more about TechPros.io: ⁠https://techpros.io/⁠ Upcoming Events and Roundtables ⁠https://techpros.io/virtual-experiences/⁠ Join our budding podcast community on LinkedIn: ⁠https://www.linkedin.com/company/enterprise-thought-leadership/⁠

Join us on the latest episode of the Enterprise Thought Leadership podcast, where we discuss the pressing issue of combating Authorised Push Payment (APP) fraud with insights from industry leaders across the financial sector, including our event sponsor, FintelligenX. In this insightful session, Tom Martin of Lloyds Banking Group sets the stage by presenting a compelling challenge on balancing customer experience with robust fraud prevention measures. Our panel of financial services leaders, including Andy Willmot, CTO at Onebanx; Abhay Chungroo, founder and CEO of FintelligenX; David Pollington, Head of Research at Bloc Ventures; Hemen Shah, Partner at Ernst & Young LLP focused on financial crime; and Gautam Hazari, co-founder and CTO of Sekura.id, explore innovative solutions ranging from AI implementations to enhanced regulatory frameworks and cross-industry collaborations. Key highlights include discussions on the role of AI in personalising communication, the potential of real-time scam detection, and strategies for implementing beneficiary verification measures. The conversation is a must-listen for industry leaders and anyone involved in financial services, risk management, or technology innovation seeking to understand the complexities of APP fraud and discover effective strategies for combating it. Resources and Links: Event Article: https://insights.techpros.io/articles/fintelligenx-combating-app-fraud-in-financial-services Find out more about FintelligenX https://www.fintelligenx.com/ Connect with the participants: Abhay Chrungoo: https://www.linkedin.com/in/abhaychrungoo/ Tom Martin: https://www.linkedin.com/in/tom-martin-banking/ Andy Willmot: https://www.linkedin.com/in/andywillmot/ David Pollington: https://www.linkedin.com/in/pollington/ Hemen Shah: https://www.linkedin.com/in/hemen-shah-cfe-0467a143/ Gautum Hazari: https://www.linkedin.com/in/gautam-hazari/ Tim Bond: https://www.linkedin.com/in/tngbond/ If you like our podcast, please follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io Find out more about TechPros.io: https://techpros.io/ Upcoming Events and Roundtables https://techpros.io/virtual-experiences/Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for business leaders and anyone interested in harnessing the power of geographic data to drive strategic decision-making. In this episode, Tim Bond is joined by Mark Wells, Chief Technology Officer at Esri UK, a global leader in geographic information systems (GIS). Mark shares his journey from software engineering to becoming a pioneer in location intelligence, helping organisations across diverse sectors leverage the power of geographic data. Join the conversation as Mark discusses: - The evolution of GIS from traditional mapping to a vital tool for strategic planning and operational efficiency - How GIS integrates with cutting-edge AI and data to enhance enterprise decision-making - Real-world use cases showcasing the transformative potential of location intelligence across industries - The role of GIS in understanding and managing complex spatial data for urban planning, environmental management, and public safety - Esri UK's approach to tailoring GIS solutions to meet the specific needs of different sectors - The future of geospatial technology and the increasing accessibility of GIS through AI and cloud services Key Takeaways: - GIS transcends traditional mapping to become a critical tool for strategic planning and operational efficiency. - The integration of GIS with AI enables advanced analysis and forecasting, proving invaluable in fields like disaster response and urban planning. - Enterprises leverage GIS to integrate and analyse data from diverse sources, facilitating informed decision-making through the spatial visualisation of complex information. - The accessibility of geospatial technology is rapidly increasing, thanks to software-as-a-service platforms and the potential of AI to democratise access. Whether you are a GIS professional or simply interested in how geographic data impacts our daily lives and decisions, this conversation with Mark Wells offers deep insights into the critical role of location intelligence in our modern society. Read the supporting interview article: https://insights.techpros.io/articles/esri-pioneering-location-intelligence-for-data-driven-decision-making Want to learn more? Visit the Esri UK website: https://www.esriuk.com/en-gb/home Connect with Mark Wells on LinkedIn: https://www.linkedin.com/in/mark-wells-28b3b340/ Connect with Tim Bond:⁠ ⁠⁠https://www.linkedin.com/in/tngbond/⁠ If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at ⁠podcasts@techpros.io Find out more about TechPros.io: ⁠https://techpros.io/⁠ Upcoming Events and Roundtables ⁠https://techpros.io/virtual-experiences/⁠ Join our budding podcast community on LinkedIn: ⁠https://www.linkedin.com/company/enterprise-thought-leadership/⁠

In this episode, Tim Bond speaks with Jules Cullen, Head of Commercial Markets at Esri UK, the global leader in geographic information system (GIS) software. As businesses face mounting pressure to address climate change and accelerate sustainability efforts, Jules shares invaluable insights into how location intelligence empowers organisations to visualise risks, adapt operations, and drive impactful initiatives. Join the conversation as Jules discusses: - Esri's 50-year history pioneering mapping innovation - Real-world examples like CBRE using spatial analytics to identify optimal solar sites across their vast property portfolio - The evolution of supply chain mapping from visualising assets to assessing and mitigating climate disruption risks - Enabling ethical sourcing transparency to meet new EU deforestation regulations - Esri's partnership with Rewired Earth to value corporate sustainability action and guide ESG investing - Why business resilience in a changing climate requires dynamic visibility into global operations Key Takeaways: - Leading companies integrate sustainability into operations using location intelligence to reduce impacts, identify opportunities, and gain a competitive edge. - Supply chain mapping must evolve beyond visualisation to enable proactive adaptation to intensifying climate threats.  - Precision location data is critical for companies to certify products as deforestation-free and comply with emerging regulations. - Linking sustainability metrics to financial markets can drive capital flows to organisations delivering positive impact. This episode is a must-listen for sustainability leaders, supply chain professionals, and executives eager to leverage geospatial solutions for ESG initiatives. Read the supporting interview article: https://insights.techpros.io/articles/esri-mapping-a-path-to-sustainability Want to learn more?   Visit the Esri UK Sustainability Solutions: https://www.esriuk.com/en-gb/industries/sustainability Connect with Jules Cullen on LinkedIn: https://www.linkedin.com/in/jules-cullen-60916229/ Connect with Tim Bond:⁠ ⁠⁠https://www.linkedin.com/in/tngbond/⁠ If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at ⁠podcasts@techpros.io   Find out more about TechPros.io: ⁠https://techpros.io/⁠ Upcoming Events and Roundtables ⁠https://techpros.io/virtual-experiences/⁠ Join our budding podcast community on LinkedIn: ⁠https://www.linkedin.com/company/enterprise-thought-leadership/⁠

A must-listen for Banking professionals, tech enthusiasts, and anyone curious about the future of finance. In this episode, Tim Bond interviews Kamal Shah, co-founder and CTO of FintelligenX, a company pioneering the era of AI-first autonomous banking. With his extensive experience delivering complex software platforms across geographies, Kamal brings deep expertise to bridge the gap between modern tech stacks used by Big Tech and legacy systems in financial institutions. Join the conversation as Kamal shares: - His instrumental role in building Adhar, the world's largest biometric-based digital identity platform - How FintelligenX is leveraging AI to generate AI-powered software products through Hyper and XRay - The unique agent architecture of XRay, powered by fine-tuned large language models - Insights on explainability and non-biased decisions in AI adoption within banking - The future of software engineering with AI feature teams generating code and human review cycles - Upcoming projects, including the evolution of Hyper and XRay for fraud detection and bank-in-a-box solutions Key Takeaways: - FintelligenX is bridging the gap between modern tech stacks and legacy systems in financial institutions - Hyper, an AI-native code generation product, can generate a significant portion of code across various domains - XRay revolutionises banking through its unique agent architecture, automating complex processes - Explainability and non-biased decisions are crucial for AI adoption in the banking sector - The future of software engineering involves collaboration between AI feature teams and human developers Read the interview article: https://insights.techpros.io/articles/interview-with-cto-fintelligenx-kamal-shah Want to learn more? Visit the FintelligenX website: https://www.fintelligenx.com/ Connect with Kamal Shah on LinkedIn: https://www.linkedin.com/in/kamalshah-bugnilabs/ Connect with Tim Bond:⁠ ⁠⁠https://www.linkedin.com/in/tngbond/⁠ If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at ⁠podcasts@techpros.io Find out more about TechPros.io: ⁠https://techpros.io/⁠ Upcoming Events and Roundtables ⁠https://techpros.io/virtual-experiences/⁠ Join our budding podcast community on LinkedIn: ⁠https://www.linkedin.com/company/enterprise-thought-leadership/⁠