

Enterprise Thought Leadership
TechPros.io
As technology disruption accelerates, the Enterprise Thought Leadership Podcast shares insights from business and technology leaders at the forefront of enterprise transformation. Covering a range of industries, we interview C-level leaders of solution providers driving innovation across the enterprise landscape and executives navigating the people, process and technology changes to ensure their organisations and supply chains remain competitive and future-proof. Subscribe today and equip yourself with the knowledge and strategies to thrive in an era of constant change!
Episodes
Mentioned books

Apr 11, 2024 • 29min
Eps.30 | Media & Entertainment: Navigating the Future of Streaming with Giorgio Tacchia
In this episode, we are joined by Giorgio Tacchia, the visionary Managing Director of Media & Entertainment at Globant and a trailblazer in the streaming media landscape. With an illustrious career that spans operations, finance, marketing, and business development, Giorgio explains his journey from founding a groundbreaking streaming technology company to steering digital transformation at Globant.
Listeners will be treated to an in-depth exploration of Globant's innovative approach to reshaping media and entertainment through digital transformation, employing AI and emerging technologies to revolutionise content delivery and enhance user experiences. Giorgio unveils the intricacies of Globant's studio model and agile pods, and how they cater to giants like FIFA, NBC Universal, and National Geographic to deliver unmatched solutions.
This episode is a goldmine for professionals in the streaming media sector, offering real-world examples, seasoned perspectives, and a glimpse into the future of streaming. Whether you're involved in operations, business strategy, or technology within the media industry, Giorgio's insights are invaluable.
Read the interview article: https://insights.techpros.io/articles/pioneering-digital-transformation-in-media-and-entertainment
Key takeaways include:
The critical role of data and AI in streaming success.
How emerging technologies like 5G, blockchain, and NFTs are redefining the landscape.
The importance of a data-driven culture and customer-centric approaches in the digital era.
Want to learn more?
Visit the Globant website: https://globant.com
Connect with Giorgio Tacchia on LinkedIn: https://www.linkedin.com/in/giorgio-tacchia-7a4889/
Connect with Tim Bond: https://www.linkedin.com/in/tngbond/
If you like our podcast, please follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io
Find out more about TechPros.io: https://techpros.io/
Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/
Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

Apr 9, 2024 • 40min
Eps.29 | Software Development: Reimagining enterprise software: HCL's Kalyan Kumar on powering business transformation
A must-listen for: CTOs, CIOs, and technology leaders keen on driving digital transformation within their organisations.
In this two-part episode, Tim Bond welcomes Kalyan Kumar, affectionately known as 'KK', the Chief Product Officer of HCLSoftware and Global CTO at HCLTech. KK shares the journey of HCLSoftware, born from strategic acquisitions and mergers, under the umbrella of HCLTech, a pioneering IT consulting giant since 1976. This discussion explores how HCLSoftware, under KK's guidance, is pioneering the next wave of enterprise software, seamlessly integrating AI and cloud technologies across automation, data security, and business applications to challenge and transform the traditional enterprise software landscape.
Part one delves into the origins of HCLSoftware, its unique market position through strategic partnerships with tech giants like Microsoft and Google, and its commitment to delivering unparalleled customer value. In part two, KK offers a forward-looking perspective on the role of technology in shaping industries such as banking through hyper-personalisation, the promising future of quantum computing, and the critical importance of sustainability in the wake of rapid technological advancement.
KK’s dual role lends him a unique perspective on guiding organisations through their digital transformation journey, offering valuable insights for current and aspiring technology leaders on navigating the challenges of integrating AI technologies while ensuring a sustainable and inclusive future.
Join us as we uncover the strategies behind HCLSoftware's success and KK's vision for the future of enterprise technology.
Want to learn more?
Visit the HCLSoftware website: https://adludio.com
Connect with Kalyan Kumar on LinkedIn: https://www.linkedin.com/in/kklive/
Connect with Tim Bond: https://www.linkedin.com/in/tngbond/
If you like our podcast, please follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io
Find out more about TechPros.io: https://techpros.io/
Upcoming Events and Roundtables https://techpros.io/virtual-experiences/
Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

Mar 26, 2024 • 27min
Eps.28 | Sales & Marketing: Driving revenue growth through account intelligence with 6sense's Stefano Iacono
In this episode, Tim Bond sits down with Stefano Iacono, European Marketing Director at 6sense, a pioneering account intelligence platform transforming B2B marketing strategies. In this insightful episode, Stefano unveils how 6sense leverages AI and predictive analytics to identify high-value accounts demonstrating early buying signals, enabling sales and marketing teams to focus their efforts where it matters most.
Discover how 6sense's platform captures comprehensive account engagement data, analyses it through advanced AI models, and facilitates personalised multi-channel campaigns orchestrated for maximum impact. Learn how this account-based approach addresses the complexities of today's B2B buying landscape, aligning sales and marketing efforts to engage entire buying groups, rather than chasing individual leads.
Key Takeaways:
The critical role of predictive analytics in pinpointing in-market accounts primed for engagement.
Strategies for overcoming dysfunctional lead handoffs and fostering seamless sales-marketing collaboration.
Insights into emerging technologies like conversational AI and their potential to revolutionise account-based marketing.
Actionable advice on adapting to evolving B2B buyer behaviour and building trust through valuable content.
The importance of focusing on revenue-driven metrics to demonstrate marketing's business impact.
A must-listen for B2B marketing, sales, and revenue operations leaders seeking to engage high-value accounts, accelerate pipeline growth, and drive revenue through data-driven strategies.
Want to learn more?
Visit 6sense website: www.6sense.com
Connect with Stefano Iacono on LinkedIn: https://www.linkedin.com/in/stefano-iacono
Connect with Tim Bond: https://www.linkedin.com/in/tngbond/
Resource: https://insights.techpros.io/articles/6sense-driving-revenue-growth-through-account-intelligence-stefano-iacono
If you like our podcast, please do follow us and rate each episode.
Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io
Find out more about TechPros.io: https://techpros.io/
Upcoming Events and Roundtables https://techpros.io/virtual-experiences/
Join our budding podcast community on LinkedIn https://www.linkedin.com/company/enterprise-thought-leadership/

Mar 7, 2024 • 26min
Eps.27 | Sales & Marketing: Automating Advertising's Future, Adludio's Ian Liddicoat on AI-Powered Campaigns
A must-listen for: Enterprise marketing leaders, digital advertising strategists, and media agency professionals.
In this episode, Tim Bond sits down with Ian Liddicoat, CTO and Head of Data Science at Adludio, an innovative digital advertising agency leveraging AI. Ian discusses Lorenzo, Adludio's groundbreaking AI platform that automates the full campaign cycle, from briefing to optimisation, using machine learning and large language models.
Key highlights:
The shift from individual digital ads to an integrated marketing technology stack.
Lorenzo's automation capabilities across briefing, media buying, and optimisation
Generating creative variations with AI to predict higher performance.
Advantages over traditional A/B creative testing methods
First mover advantage secured through troves of historic data
The future balance of human creativity vs. full AI automation in advertising
Want to learn more?
Visit Adludio's website: https://adludio.com
Connect with Ian Liddicoat on LinkedIn: https://www.linkedin.com/in/ianLiddicoat/
Connect with Tim Bond: https://www.linkedin.com/in/tngbond/
Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io
Find out more about TechPros.io: https://techpros.io/
Upcoming Events and Roundtables https://techpros.io/virtual-experiences/
Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

Feb 28, 2024 • 29min
Eps.26 | Software Development: Redefining QA - James Bent on Virtuoso's path to low-code test automation
Redefining QA: Intelligent Test Automation with Virtuoso's James Bent
A must-listen for: QA leaders, software development professionals, and anyone facing software testing bottlenecks.
In today's episode, Tim Bond speaks with James Bent, VP of Solution Engineering at Virtuoso, a low-code test automation platform powered by AI.
Testing: a critical but often frustrating bottleneck for businesses. Traditional manual testing slows down software releases, while coded test automation requires specialised skills that are in short supply.
Virtuoso offers a revolutionary solution: a low-code platform that leverages natural language processing and machine learning to make scalable testing accessible to everyone, not just technical experts.
Join the conversation as James discusses:
His journey in testing and the rise of Virtuoso
How intelligent automation overcomes testing bottlenecks
The power of Virtuoso's low-code platform and AI capabilities
Comparing low-code to traditional test automation approaches
Common testing use cases across diverse platforms
Optimising testing for the future with generative AI
Navigating the hype surrounding AI in the testing space
Advice for the next generation of test automation leaders
Key Takeaways:
Effective testing is crucial for software quality, even if it's not the most exciting task.
Virtuoso empowers non-technical users to create and maintain automated tests with ease.
AI capabilities in Virtuoso enable reusable test components and self-healing tests.
The platform is built with a foundation ready for future advancements in artificial general intelligence.
By automating repetitive tasks, Virtuoso frees up valuable human effort for exploratory testing.
Want to learn more?
Visit Virtuoso's website: https://www.virtuoso.qa/
Connect with James Bent on LinkedIn: https://www.linkedin.com/in/james-b-397b9478/ Connect with Tim Bond: https://www.linkedin.com/in/tngbond/
If you like our podcast, please subscribe and rate each episode. Do you have burning topics or questions you'd like us to explore? Email our team at podcasts@techpros.io
Find out more about TechPros.io: https://techpros.io/
Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/
Join our podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

Feb 26, 2024 • 33min
Eps.25 | HR: Developing Tomorrow's Leaders, with Pete Humphreys, CEO of Development Beyond Learning (DBL)
Join us as we explore the critical role of early career talent development with Pete Humphreys, CEO of Development Beyond Learning (DBL).
In this episode, Pete shares his insights on:
Tailoring learning: Discover DBL's unique approach to customising programmes that meet each client's specific needs and learning goals.
Essential skills: Explore the critical skills young professionals need to thrive, including communication, resilience, and a growth mindset.
Supporting young talent: Learn how organisations can foster continuous development and engagement for their early career workforce.
Workplace learning trends: Uncover emerging trends like personalised learning nudges, AI-powered content delivery, and the growing focus on measuring business impact.
This episode is a must-listen for HR leaders, L&D professionals, and anyone invested in building a strong and successful workforce.
Resources
Developing tomorrow's leaders interview article: https://insights.techpros.io/articles/developing-tomorrows-leaders-an-interview-with-development-beyond-learnings-ceo-pete-humphreys
Want to learn more?
Visit DBLs website: https://developmentbeyondlearning.com/
Connect with Pete Humphreys on LinkedIn: https://www.linkedin.com/in/pete-humphreys/
Connect with Tim Bond: https://www.linkedin.com/in/tngbond/
If you like our podcast, please follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io
Find out more about TechPros.io: https://techpros.io/
Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/
Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

Feb 15, 2024 • 27min
Eps.24 | Media & Entertainment: Pioneering innovation in Gaming: An interview with Globant's Paul Depre
Guest: Paul Depre, Director of Gaming, Media & Entertainment and Sports at Globant
Join us as we explore the exciting world of gaming with industry veteran Paul Depre. Whether you're a seasoned expert in the gaming industry or keen to understand the forces shaping its future, this episode offers valuable perspectives on achieving sustainable success in a highly competitive market.
Globant is a leading global IT services company renowned for its innovative solutions. Globant has been at the cutting edge of technology services since its inception, and in this episode we're discussing the dynamic and fast-evolving world of gaming. The global gaming market has soared to new heights, surpassing $200 billion globally.
In this episode, we explore:
Paul's journey: From childhood gamer to leading Globant's gaming initiatives, learn about Paul's unique perspective on the industry.
Globant's role in AAA development: Discover how Globant helps studios overcome challenges and streamline production with specialised expertise.
Beyond art and engineering: Globant offers robust tech partnerships, providing infrastructure strategy and flexible scaling for AAA studios.
Optimising game launches: Paul reveals how AI and other innovations are accelerating development and enhancing player experiences.
Emerging trends: Get insights into the metaverse, AR/VR, and their impact on the future of gaming.
Choosing the right partner: Paul shares valuable advice for gaming executives seeking external support.
Key Takeaways:
Gaming thrives on collaboration: Globant fosters partnerships that bridge the gap between internal teams and external expertise.
AI empowers, not replaces: Leveraging AI strategically augments human creativity and optimizes workflows.
Embrace innovation, preserve the core: Balancing cutting-edge tech with the heart and soul of gaming is crucial for future success.
Partner for agility: A robust tech partner provides flexible solutions and helps navigate the ever-evolving gaming landscape.
Want to learn more?
Visit Globant's website: https://www.globant.com
Connect with Paul Depre on LinkedIn: https://www.linkedin.com/in/pdepre/
Connect with Tim Bond: https://www.linkedin.com/in/tngbond/
If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io
Find out more about TechPros.io: https://techpros.io/
Upcoming Events and Roundtables https://techpros.io/virtual-experiences/
Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

Jan 25, 2024 • 28min
Eps.23 | ERP & CRM: Accelerating ERP (SAP) consolidation after mergers & acquisitions
Join us in this episode where we discuss the complexities and strategies of accelerating ERP (SAP) consolidation in the context of mergers and acquisitions. With insights from industry leaders at Avantra and TCS, this episode explores the challenges and solutions in standardizing SAP platforms post-merger. Our host Tim Bond, Founder of TechPros.io, speaks with Tyler Constable, Global Head of Solution Engineering at Avantra, and Mukund Shinde, Client Partner at TCS, offering their expertise and experiences.
Key Insights and Strategies:
- Balancing Priorities: The episode highlights the inherent trade-offs between quality, timelines, and budget in major SAP consolidation projects post-M&A. Tyler Constable emphasizes that each SAP system's uniqueness requires a tailored approach.
- AI-Driven Observability: Avantra's AI-driven solutions offer deep visibility into system metrics, benchmarks, and predictive insights, aiding effective decision-making in ERP consolidations.
- Landscape Architecture Considerations: Mukund Shinde stresses the importance of early assessment of landscape architecture and total cost of ownership in planning SAP consolidation roadmaps.
- Leveraging Templates for Acceleration: Shinde advocates for using templates around master data and key configurations to speed up standardization, thereby minimizing risks and costs.
- MVP Approach in Prioritizing Processes: Focusing first on integrating essential finance processes, categorizing them into critical, nice-to-have, and future state during workshops.
- Regular Upgrades and Testing: The significance of regular application, database, and infrastructure upgrades, along with leveraging test automation tools for impact analysis across domains.
- AIOps Augmenting Decisions: Constable discusses how Avantra's AIOps capabilities enhance landscape decisions regarding legacy systems and cloud migrations by providing predictive insights.
- Streamlining Testing with Automation: Avantra's automation capabilities significantly accelerate the testing process, contributing to more efficient and effective migration efforts.
- People Empowering Potential: The role of freeing up skilled SAP teams from operational tasks to focus on strategic initiatives related to mergers and acquisitions.
Resources and Links:
- Article on Accelerating ERP Consolidation: https://insights.techpros.io/articles/accelerating-erp-consolidation
Find out more about Avantra https://www.avantra.com/
- Tyler Constable, Global Head of Solution Engineering at Avantra - https://www.linkedin.com/in/tylerconstable/
- Mukund Shinde, Client Partner at TCS - https://www.linkedin.com/in/mukund-shinde-tcs/
- Tim Bond, Founder & CEO at TechPros.io - https://www.linkedin.com/in/tngbond/
If you like our podcast, please do follow us and rate each episode whenever you’re listening. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io
Find out more about TechPros.io: https://techpros.io/
Upcoming Events and Roundtables https://techpros.io/virtual-experiences/
Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

Jan 18, 2024 • 1h 3min
Eps.22 | BFSI: Modernising IT Service Management - Bridging Data Quality with Generative AI Innovation
In this insightful episode of the Enterprise Thought Leadership Podcast, join your host, Tim Bond, Founder of TechPros.io, as he navigates the evolving landscape of IT service management in the banking, financial services, and insurance (BFSI) sector. Today’s focus: the critical role of data quality in the realm of generative AI innovation.
This episode is sponsored by Unifii, a renowned ServiceNow implementation partner, recently merging with a £2 billion turnover European IT consulting and services business. Mike Glock, Founder and Managing Director of Unifii, shares his valuable insights alongside colleague Jack Williamson.
Our discussion features distinguished IT service management professionals from top financial services organisations. They dissect the prerequisites for leveraging generative AI and discuss pragmatic steps for driving automation and intelligence to boost productivity and customer experience.
Episode Insights:
1. Enhancing Data Quality: Before progressing to AI applications, the fundamental step of improving data quality and consistency is crucial. Our guests discuss how this paves the way for meaningful AI integration.
2. Visibility into Business Unit Needs: Understanding unique requirements within business units is vital for tailored IT service management solutions.
3. Centralising Monitoring Tools: The panel highlights the importance of unifying monitoring tools and taxonomy across IT and business functions for better data handling.
4. Practical Steps for Quick Wins: Focusing on short-term achievements that demonstrate value can be a strategic approach in implementing AI and automation.
5. Quality Data Foundation: Establishing a solid data foundation is essential for exploring the potential of AI in automating tasks and enhancing customer experiences.
Key Strategies and Solutions:
- Emphasising the necessity of high-quality data before advancing AI usage.
- Gaining insight into the specific needs and challenges of individual business units.
- The importance of centralising tools and unifying taxonomy across functions.
- Implementing pragmatic steps for quick wins in automation and AI.
Final Perspectives:
Mike Glock of Unifii concludes the discussion by stressing the significance of focusing on relevance and business objectives in data quality and automation initiatives, and how generative AI can unlock immense possibilities once foundational aspects are addressed.
Resources & Links
Read the article capturing the main insights:
https://insights.techpros.io/articles/unifii-modernising-it-service-management-in-bfsi)
Learn more about Unifii and their expertise in transforming IT service management with advanced technological solutions. Contact them at info@unifii.co.uk for further information or visit www.unifii.co.uk/
Connect with Mike Glock, MD of ServiceNow, Unifii https://www.linkedin.com/in/mikeglock/
Connect with Tim Bond, Host & Founder, TechPros.io https://www.linkedin.com/in/tngbond/
Connect with our Guests:
- Peter Drake, LSEG https://www.linkedin.com/in/peterdrake/
- Justin Hemming, LGIM https://www.linkedin.com/in/justinhemming/
- Imogen Woodley, Finastra https://www.linkedin.com/in/imogenwoodley/
- Joanne Price, Fidelity https://www.linkedin.com/in/joanneprice/
- Jack Williamson, Unifii https://www.linkedin.com/in/jackwilliamson/
If you like our podcast, please follow us and rate each episode whenever you’re listening. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io
Find out more about TechPros.io: https://techpros.io/
Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/
Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

Jan 16, 2024 • 39min
Eps.21 | New Technology: Part 2 - Leveraging AI to Unlock Creative Potential in Media
This second part of our two-part episode is a continuation of our exploration into AI's role in the media and entertainment sectors. It's a must-listen for anyone involved in integrating AI into these fields.
In this episode, Host Tim Bond of TechPros.io returns to discuss the evolving landscape of AI in Media & Entertainment. In this episode, Tim speaks with JJ Lopez Murphy, the Head of AI at Globant. The episode also features insights from Angelos Oconopoulos, Data Science and Analytics Director at Global, Europe's largest radio production company.
Building on the themes of the previous episode, this discussion focuses on the strategic implementation of AI in media, aligning technological innovation with business goals, and the ethical considerations surrounding AI in creative processes.
Topics Covered
The strategic alignment of AI with business objectives in the media sector
The integration of AI into creative workflows for enhanced efficiency and impact
Addressing the ethical, legal, and privacy concerns in AI deployment.
A big thank you to our guests, JJ Lopez Murphy from Globant and Angelos Oconopoulos from Global, for their valuable insights. This episode highlighted the need for aligning AI with business strategies, the transformative role of AI in creative processes, and the importance of addressing ethical considerations in AI deployment.
Key Discussion Points
Enhancing versus replacing human creativity with AI
Aligning AI objectives with broader business goals
The impact of AI on creative direction and company values
The importance of top-down and bottom-up AI adoption
Utilising feedback loops between AI, content data, and creators
Metrics and KPIs aligned with business objectives
The integration of AI tools into existing creative workflows.
Key Takeaways
AI should augment rather than replace human creators
Begin with clear business objectives and targeted metrics
AI goals must align with overall business objectives
Integration of AI into existing tools encourages adoption
Feedback loops are key for optimising business goal-oriented metrics
Human input is vital for legal and ethical AI deployment.
Resources & Links
Read the interview article capturing the main insights: https://insights.techpros.io/articles/globant-leveraging-ai-to-unlock-creative-potential-in-media-challenge-forum
Find out more about Globant: https://www.globant.com/
Tim Bond, Host & Founder, TechPros.io: https://www.linkedin.com/in/tngbond/
JJ Lopez Murphy, Global Head of Data Science and Artificial Intelligence, Globant: https://www.linkedin.com/in/jjlopezmurphy/
Angelos Oconopoulos, Commercial Data Science & Analytics Director, Global Media & Entertainment Limited: https://www.linkedin.com/in/angelos-oikonomopoulos-6690493a/
If you like our podcast, please do follow us and rate each episode whenever you’re listening. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at podcasts@techpros.io
Find out more about TechPros.io: https://techpros.io/
Upcoming Events and Roundtables https://techpros.io/virtual-experiences/
Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/


