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The Modern Retail Podcast

Latest episodes

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Feb 8, 2025 • 26min

Rundown: Waffle House's egg surcharge, Chipotle downplays avocado concerns & Gap launches vintage drops series

On this episode of the Modern Retail Rundown, the staff looks at the impact of rising ingredient costs. For instance, this week Waffle House announced it's implementing a $0.50 surcharge per egg as costs rise due to bird the bird flu. Meanwhile, Chipotle executives told investors that looming tariffs on Mexican imports will not hurt the fast casual chain's supply of avocados. as it only sources half its avocados from Mexico. Lastly, Gap announced a new series called GapVintage that will feature curated Gap selections from the 1980s through the 2000s.
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Feb 6, 2025 • 42min

How Modern Animal is using technology to make pet care more customer-centric

Steven Eidelman, Founder and CEO of Modern Animal, discusses his innovative veterinary care startup that emphasizes a customer-centric approach. He shares insights on how technology can revolutionize pet care, making the experience more seamless for pet owners. Eidelman explains the benefits of their membership model, which offers unlimited access to services and telehealth options. He also reflects on the impact of industry challenges and the importance of community support during crises, highlighting plans for future growth and expansion.
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Feb 1, 2025 • 22min

Rundown: Brands shuffle import strategies, retail layoffs & Chili's makes a comeback

This week, the conversation dives into the shifting landscape of U.S. import strategies amid changing tariffs and tax policies. Major brands are grappling with these changes, leading to significant layoffs at retail giants like Amazon and Kohl's. In contrast, there's excitement around the resurgence of Chili's, showcasing a remarkable 30% increase in sales and a successful turnaround strategy. Learn about the strategic moves driving both challenges and successes in the retail and restaurant industries.
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Jan 30, 2025 • 34min

How Whatnot is pushing social commerce forward amid TikTok's uncertain future

Armand Wilson, Vice President of Categories and Expansion at Whatnot, shares insights into live stream commerce. He reveals how Whatnot saw a surge in new sellers during a brief TikTok outage, highlighting the shifting landscape of social media. Wilson discusses the platform's appeal, particularly in collectibles like trading cards, and emphasizes community engagement as key to their growth. He also explores the potential for live shopping to significantly impact online sales and how Whatnot plans to innovate amid uncertainty in social commerce.
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Jan 25, 2025 • 23min

Rundown: Theft ring to pay back retailers, TikTok updates and VF Corp layoffs

This discussion uncovers a major retail theft ring that cost millions, highlighting the fight against organized crime. Insight into TikTok reveals its uncertain future post-outage, including potential sales to new investors. Additionally, layoffs at VF Corp signal a tough reorganization aimed at revitalizing struggling brands like Vans. The shifting retail landscape and the complexities of social media impact are explored, providing a comprehensive look at today's retail challenges.
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Jan 23, 2025 • 33min

How Renais is trying to make ultra-premium gin popular in the U.S.

Renais has lofty ambitions to be the leading global ultra-premium gin brand.The company, which launched in 2023 in Europe and expanded to the U.S. last year, just raised a fresh round of capital and is working on expanding even further. It was founded by CEO Alex Watson and his sister, actress Emma Watson. Renais Gin isn't cheap -- it retails for around $60 a bottle. But it offers a product that reuses pressed wine grapes from the Watson family's vineyard in France, ultimately making a more sustainable and higher-level gin offering.According to Alex Watson, who joined this week's Modern Retail Podcast, Renais' growth comes at a fortuitous time. "Martinis are having a moment right now," he said. And while people are drinking less -- especially this month -- they are seeking better options. "People generally are consuming less alcohol these days, but they're trading up," Watson said, "so the volume and the share is all shifting into higher value products."That gives Renais a clear path to growth. Still, Watson admitted, there are some big competitors in the space. "Some of the headwinds that we face [are] both going up against the likes of the big boys and hundreds-of-years-old brands," he said.However, he thinks gin may be the best place to introduce a new higher-end product. "Although there's been a lot of innovation in gin -- and there are a lot of gins out there -- there are very few in what we would call the ultra-premium segment of the category," Watson said.
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Jan 18, 2025 • 30min

Rundown: Joann's second bankruptcy, Walgreens looks for new anti-theft solutions & new FDA health proposals

Joann's struggles deepen with a shocking second bankruptcy, as the retailer grapples with massive debt and inventory issues. Meanwhile, Walgreens seeks innovative solutions to counteract theft, realizing that locking products is hurting sales. In the world of food, the FDA pushes for clearer health labels while banning the controversial Red 3 dye, raising questions about consumer transparency and food safety. These developments signal significant shifts in the retail and food industries that could redefine consumer experiences.
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Jan 16, 2025 • 37min

How THC-infused beverage brand Cann is capitalizing on Dry January

With New Year's resolutions in full force, brands are trying to cash in on Dry January.Cannabis-infused beverage brand Cann, in fact, usually sees its sales jump every January due to more people teetotaling."I just got these numbers earlier today," co-founder and CEO Jake Bullock said on this week's Modern Retail Podcast. "So online -- where we get the data the fastest -- this first week of January is up 75% from where it was this week last year."That's because the six-year-old company is investing in content related to Dry January -- or what the company likes to call Cannuary. But Cann has also been on a big growth streak. The company is now selling its beverages in liquor stores in about 20 states. A year ago, it was only in around three states with this channel.Bullock explained that the reason for this growth is changing legislation and more people testing out THC-infused beverages. He also spoke more broadly about the state of cannabis products in the U.S. Cann, he said, has expanded to states "that we would have never imagined we would be selling -- Cann in North Carolina or Tennessee. And not only are we selling there, it's selling really well, and consumers love these products," he said.Getting more people to try it out is another hurdle. While people who smoke marijuana may be comfortable with trying to drink, others might not be. That's why expanding to liquor stores has been so crucial to Cann's success."We've always said we sit at this intersection of sober curiosity and cannabis curiosity," Bullock said. "And that curious customer maybe isn't as comfortable going into a dispensary."
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Jan 11, 2025 • 26min

Rundown: J.C. Penney merges with Sparc, Amazon's new retail ad service & Target doubles down on wellness

A notable merger is underway as J.C. Penney teams up with Sparc Group, aiming to revitalize its brand in a tough retail climate. Amazon unveils a pioneering Retail Ad Service, empowering other retailers to create their own ad networks using Amazon's tech, marking a new era in retail marketing. Meanwhile, Target is making waves by launching 2,000 new wellness products, positioning itself in the health market while emphasizing affordability. The discussions highlight the evolving landscape of retail and the creative strategies brands are adopting to thrive.
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Jan 9, 2025 • 38min

How Gregorys Coffee is taking the craft coffee business to scale

Gregory Zamfotis, the Founder and CEO of Gregory's Coffee, delves into the unique approach of his rapidly growing café chain. He discusses how the brand balances craft coffee quality with convenience, adapting to market demands while maintaining a welcoming atmosphere. Gregory shares insights on overcoming expansion challenges and the integration of AI in espresso production, highlighting the innovative shift in coffee culture. The conversation also touches on fostering community connections in a post-pandemic world, shaping the future of coffee shops.

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