Masters of Scale

Discover five essential strategies for retaining top talent in today's evolving work landscape. Leaders from top companies share insights on the importance of authenticity and empowering teams. Learn how prioritizing employee wellness and investing in young talent can drive sustainable growth. Innovative initiatives like the 'Lobatical' highlight the value of employee appreciation. Delve into the intersection of organizational culture, remote work, and creative team dynamics that promote success.

In this engaging conversation, Tony-winning producer Bonnie Comley shares her journey as the CEO of BroadwayHD, focusing on how the pandemic forced Broadway to innovate. She discusses the importance of broadening audience engagement and embracing digital experiences. Comley highlights the shift towards inclusivity in casting and creative roles, as well as how streaming can enhance rather than replace live theater. With insights into Broadway's resilience and the new economic dynamics of digital formats, she paints a hopeful picture for the future of the theater.

Robert Reffkin, founder and CEO of the real estate platform Compass, shares his journey of turning setbacks into momentum. He discusses how obstacles can be reframed as opportunities for growth, drawing inspiration from his early experiences and challenging times during the dot-com bubble. Reffkin emphasizes the importance of resilience, adaptability, and seeking feedback to fuel entrepreneurial spirit. He also highlights how transformative conversations and strategic pivots play a crucial role in defining one's path and achieving success.

Chris Urmson, CEO of Aurora and former leader of Google's self-driving efforts, discusses his unique approach to building a self-driving technology company. He emphasizes the need to develop the company structure before the product due to the complexities involved. Urmson also addresses the safety measures in self-driving tech, the societal implications like job displacement, and the importance of cultivating a strong company culture through initiatives like 'Lobatical,' which rewards employees with extra vacation time. His vision aims to profoundly transform transportation.

In this insightful discussion, entrepreneurs tackle the timing of leaving operational roles and how to pivot without alienating customers. The complexities of remote co-founder alignment are explored, emphasizing communication and strategic focus. Listeners discover innovative employee engagement strategies, including a unique vacation initiative. Additionally, balancing customer acquisition and retention emerges as a critical topic, alongside a chef's inspiring journey in launching a plant-based restaurant, highlighting the significance of financial backing.

In this engaging conversation, Danny Meyer, the visionary restaurateur behind Shake Shack and CEO of Union Square Hospitality Group, shares his experiences navigating the pandemic's challenges. He discusses the importance of requiring vaccinations for staff and patrons to ensure safety while opening new locations. Meyer emphasizes the necessity of adaptability in the face of setbacks and highlights his new venture, HUGS, a SPAC focused on enlightened hospitality. His insights reflect resilience and a forward-looking approach amidst uncertainty.

Satya Nadella, the Chairman and CEO of Microsoft, discusses his transformative leadership style, emphasizing the importance of being a 're-founder' to maintain a company’s mission and culture. He shares how he shifted Microsoft's competitive environment to one that values collaboration and feedback. Satya delves into the growth mindset he fosters, illustrating how employee satisfaction drives customer experience. He also reflects on the pivotal moments leading to Microsoft’s acquisition of LinkedIn, showcasing the blend of business success with community impact.

Andrew Wilson, CEO of Electronic Arts, shares insights on the booming gaming industry, emphasizing its role as the fastest-growing entertainment medium. He discusses the evolution of gaming during the pandemic and the shifting motivations behind it. Wilson also addresses cultural challenges, such as harassment and diversity, within the industry. He explores the metaverse's origins and its significance for future gaming spaces, advocating for community engagement and safety while navigating the competitive landscape of virtual worlds.

Get ready for a fresh season packed with insights from iconic leaders and rising stars. The discussion dives into the art of adaptability in business, featuring stories from tech pioneers who’ve navigated scaling challenges. Personal narratives showcase the resilience and vision required in entrepreneurship. Expect exciting conversations with influential guests, revealing their journeys through challenges and victories. Plus, anticipate additional surprises and live episodes that will keep you engaged!

Francis deSouza, CEO of Illumina and a pioneer in gene sequencing, discusses the alignment of mission and business strategy in the face of regulatory hurdles. He reflects on navigating the challenges posed by the FTC while trying to acquire a company with a breakthrough cancer screening test. DeSouza highlights the transformative potential of genomic technology and its implications for healthcare innovation. He also shares insights on balancing immediate business needs with long-term goals, emphasizing the importance of mission-driven leadership.