Masters of Scale

Sarah Stein Greenberg, executive director of Stanford's D School and author of 'Creative Acts for Curious People,' discusses how human-centered design fuels successful companies. She highlights strategies for improving product development and company culture through design. Greenberg shares innovative activities that enhance team creativity, explores AI's transformative potential in education and design, and illustrates design's impact on addressing systemic issues in sectors like health insurance. Her insights inspire creating meaningful solutions based on user needs.

Justin McLeod, CEO of Hinge, is on a mission to transform online dating by fostering real human connections. He discusses how Hinge is thriving while others struggle, thanks to its innovative strategies that combat digital fatigue. McLeod shares insights on leveraging AI for personalized matchmaking and the challenges of loneliness among young people. He also highlights a partnership with psychologist Esther Perel aimed at enhancing user experiences, offering tips to navigate the crowded dating landscape and find genuine connections.

Mike Duggan, the Mayor of Detroit, and Dan Gilbert, founder of Rocket Companies, share their powerful partnership in revitalizing Detroit. They discuss groundbreaking public-private collaborations that have transformed the city into a booming tech hub. The duo candidly addresses challenges like gentrification while advocating for inclusive growth that empowers long-time residents. They also highlight the cultural and economic significance of sports in uniting the community, showcasing how these efforts contribute to Detroit's vibrant renaissance.

Mark Barrocas, CEO of SharkNinja, shares insights from his $6 billion consumer product empire. He discusses the journey from selling vacuum cleaners on late-night infomercials to innovative hits like the Ninja Creami. Emphasizing the importance of educated consumers, he illustrates how feedback fuels product development and adaptability. Barrocas also highlights lessons learned from past product failures and the integration of AI to enhance innovation and customer service within the company.

Mark Blyth, a political economist and Brown University professor, dives into the shifting U.S. economic landscape. He critiques outdated economic models, revealing how they mask the complexities of globalization, especially regarding China. Blyth questions why predicting recessions remains so difficult and discusses the Democratic Party's struggle to effectively communicate their economic narrative. Additionally, he sheds light on the recent university settlement with the Trump Administration, emphasizing the need for higher education to adapt away from federal funding reliance.

Rick Shadyac Jr., the recently retired CEO of ALSAC, shares insights on transforming fundraising for St. Jude Children’s Research Hospital, boosting annual revenue from $600 million to nearly $3 billion. He discusses innovative campaigns, like a space mission featuring former patients, and the importance of data-driven strategies for engaging donors. Shadyac highlights how unique partnerships have fueled significant donations, showcasing the intersection of philanthropy and exploration while emphasizing ongoing investments in childhood cancer research.

Rebecca Shi, Executive Director of the American Business Immigration Coalition, leads advocacy for reform amidst rising deportations. She discusses the anxiety businesses face due to ICE raids, particularly among those relying on immigrant workers. Shi highlights the Dignity Act, which aims to provide legal status for undocumented immigrants while balancing border security. Personal stories showcase the transformative potential of legal status, while complex immigration policies continue to challenge workforce dynamics and economic stability.

Ross Martin and Kern Schireson, co-founders of Known, share their journey of redefining marketing strategies by merging AI and creativity. They discuss the evolution of their agency from a blend of three firms and the significance of a positive workplace culture. Key insights include innovative budgeting strategies that drive success for entrepreneurs and the necessity of adapting to consumer behavior and emerging technologies. Their approach highlights collaboration and smart marketing tactics that resonate whether for established giants or new insurgent brands.

Matthew Prince, co-founder and CEO of Cloudflare, delves into their new technology that blocks AI crawlers from scraping online content. He highlights the potential ramifications for AI firms and publishers, emphasizing the need for fair content usage. The conversation also explores the challenges of unethical AI practices, the evolving dynamics of online business models, and the importance of cybersecurity in today's digital landscape. Prince's insights shed light on how these advancements could reshape the future of the internet.

Elan Lee, the founder and CEO of Exploding Kittens, teams up with Sarah Robb O’Hagan, a leader behind brands like Gatorade and Equinox, to tackle essential questions from early-stage founders. They dive into the nuances of delegation and timing for business expansion. Lee and O’Hagan share insights on the importance of building strategic partnerships and maintaining a core mission. Their discussion reveals effective communication techniques and the delicate balance between growth and authenticity in entrepreneurial journeys.