Masters of Scale

Lessons of Rapid Response for 2026

22 snips
Dec 16, 2025
Clara Shih, a tech leader from Salesforce and Meta, shares her insights on balancing immediate AI results with long-term innovation. Brian Chesky, Airbnb's co-founder, emphasizes the essential role of genuine human interactions in a world increasingly dominated by digital experiences. They discuss the need for faster strategic planning and highlight how real connections can set businesses apart in challenging times. With lessons on risk-taking and turning setbacks into opportunities, the conversation is a masterclass in navigating uncertainty as we approach 2026.
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ADVICE

Plan In Rapid, Bounded Experiments

  • Reframe planning into fast, bounded experiments rather than rigid long-term roadmaps.
  • Reset cadence to weekly and define boundaries so teams can discover novel, high-value outcomes.
ADVICE

Run Dual Time Horizons

  • Split teams to pursue immediate ROI use cases while incubating long-term bets.
  • Maintain simultaneous time horizons with a tiger team that experiments at startup speed.
INSIGHT

Real World Is A Strategic Differentiator

  • As screens host increasingly artificial content, real-world experiences gain comparative value.
  • Offering authentic human connection becomes a strategic differentiator against pervasive artificial interactions.
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