Wedding Business Solutions

Alan Berg, CSP, FPSA, Global Speaking Fellow
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Jan 28, 2026 • 8min

Why is it still so hard to find a phone number these days?

Why is it still so hard to find a phone number these days?Are you unintentionally making it difficult for potential clients to contact you? What happens when someone wants to reach you urgently, but can’t find a phone number or email—do they just move on? In this episode, I share real examples and insights on why accessibility matters and how simple changes, like displaying your phone number or streamlining your contact form, can make all the difference in winning or losing business.Listen to this new 7-minute episode for practical ideas on making it easier for your customers to reach you—so you never miss out on a great opportunity.If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan’s site: https://alanberg.com/blog/Want to see how I can come and speak for your local association... for free? Reach out to me at Alan@WeddingBusinessSolutions.com or text or call +1.732.422.6362 I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com
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Jan 21, 2026 • 6min

Well, that didn't go according to plan!

What have you tried lately that didn’t turn out as you hoped? Are you holding back on a new idea because you fear it won’t work? In this episode, I share my own story about taking chances, learning from things that didn’t work, and why the real failure is not trying at all. What could happen if you stopped waiting and started taking action—even if you don’t have all the answers?Listen to this new 5-minute episode for a dose of encouragement to try something new, embrace detours, and take the first step toward the results you want—even if they’re not guaranteed.If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan’s site: https://alanberg.com/blog/Want to see how I can come and speak for your local association... for free? Reach out to me at Alan@WeddingBusinessSolutions.com or text or call +1.732.422.6362 I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com
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Jan 19, 2026 • 30min

Allison Shapira - AI for the Authentic Leader

Join Allison Shapira, an executive advisor and Harvard lecturer, as she explores the intersection of AI and authentic communication. She discusses how to leverage AI to enhance your genuine voice without losing the human touch, especially in emotional contexts like wedding vows. Dive into her framework for balancing human input with AI assistance and learn practical tips for small businesses to improve client relationships. Discover how to personalize AI tools for better experiences while maintaining your unique authenticity.
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Jan 14, 2026 • 7min

Do the names of your packages matter?

If your packages are named “silver, gold, platinum,” are you blending in with the crowd? Does the name of a package help your couples feel something or show what makes you different? In this episode, I share how creative package names—and the way you describe them—can set you apart and help sell the results only you can deliver.Listen to this new 5-minute episode for ways to freshen up your package names, spark excitement in your conversations, and stand out from your competitors.If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan’s site: https://alanberg.com/blog/Want to see how I can come and speak for your local association... for free? Reach out to me at Alan@WeddingBusinessSolutions.com or text or call +1.732.422.6362 I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com
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Jan 7, 2026 • 11min

It's that time of the year to see the things you're doing wrong!

It's that time of the year to see the things you're doing wrong!Are you making it easy enough for people to reach you? What does your website say about your business—does a forgotten copyright date hint that you might be neglecting other details? In this episode, I talk about simple things you might be overlooking that could create friction and cost you real clients, plus how freshening up your content and contact options can make a big difference.Listen to this new 9-minute episode for actionable tips on updating your site so you don’t miss out on inquiries and keep your business looking current.If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan’s site: https://alanberg.com/blog/Want to see how I can come and speak for your local association... for free? Reach out to me at Alan@WeddingBusinessSolutions.com or text or call +1.732.422.6362 I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com
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Jan 5, 2026 • 1h

Roy Porter - The 9 Wastes & The Hidden Event

Roy and I did this as a webinar recently for VenueX AI, and it went so well that I thought all of my listeners should hear it. Enjoy!Behind every seamless celebration is a mountain of unseen planning, coordination, and human potential. Are you over-processing without realizing it? Are you tapping into the hidden talents of your team, or letting valuable skills slip by? In this episode, we dig into the “nine wastes” that sneak into your workflow, practical ways to streamline processes, and the power of small improvements—plus a story about discovering amazing talent in the most unexpected place. What could one small tweak in your operation change for your team—and your clients?Listen to this new episode for actionable ideas on cutting waste, empowering your staff, and making every event smoother from the inside out.Bio:Roy Porter, Activities Director at Engage Works, is one of the most respected voices in catering and special event operations.Roy is a nationally recognized expert in hospitality strategy and the recipient of the Michael Roman Lifetime Achievement Award. With more than 3,600 weddings and landmark events to his credit — including the Emmys, Oscars, Grammys, Governors Ball, U.S. Open, and multiple Super Bowls — Roy has seen just about everything that can happen behind the scenes of an event.Roy brings a people-first, execution-focused mindset to hospitality, and today we’re diving into what most event professionals miss — and how to fix it before it shows up in overtime, stress, or disappointed clients.Roy's Page https://www.facebook.com/roy.porter.750Catering community https://www.facebook.com/groups/223554818526099ICA https://www.facebook.com/internationalcaterersInstagram   https://www.instagram.com/tablewizard1/ If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com View the full transcript on Alan’s site: https://alanberg.com/blog/Want to see how I can come and speak for your local association... for free? Reach out to me at Alan@WeddingBusinessSolutions.com or text or call +1.732.422.6362 I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com
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Dec 31, 2025 • 12min

Here are the stats for our secret shopping this year!

Are you following up enough with the couples who already reached out to you? What could your business be missing out on if you only reply once—or not at all? In this episode, I break down the latest secret shopping stats, what they reveal about wedding businesses, and how simple tweaks—like ending your emails with a single question or not overloading messages with attachments—can make all the difference in response rates and bookings. If your biggest opportunity is working with leads who haven’t said no, are you really maximizing it?Listen to this new 11-minute episode for actionable insights on raising your follow-up game and rethinking how you reply, so you can turn more interested couples into happy clients.If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan’s site: https://alanberg.com/blog/Want to see how I can come and speak for your local association... for free? Reach out to me at Alan@WeddingBusinessSolutions.com or text or call +1.732.422.6362 I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com
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Dec 24, 2025 • 11min

Boy, I wish I had this kind of training when I was starting out!

What if you'd had just one great book or course when you began your wedding business? How much further could you have gone? Are you investing in the right training for yourself and your team, or just hoping for the best? In this episode, I talk about how investing in your own knowledge—and your team's—pays off in sales, confidence, and retention, sharing stats and stories from my journey in sales and the wedding industry.Listen to this new 9-minute episode for stats, insights, and simple ways to invest in yourself and your business so you can get ahead faster than you ever thought possible.If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan’s site: https://alanberg.com/blog/Want to see how I can come and speak for your local association... for free? Reach out to me at Alan@WeddingBusinessSolutions.com or text or call +1.732.422.6362 I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com
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Dec 22, 2025 • 31min

Jason Hewlett - The Promise to The One

Jason Hewlett - The Promise to The OneAre you keeping the promises that matter most—to your clients, your team, and yourself? What opportunities are you willing to walk away from to stay true to your values? In this episode, I explore how honoring your promise, even when it means saying no, leads to greater success and deeper fulfillment—in weddings, business, and life.Listen to this new 29-minute episode for real-world stories and practical ways to make your promises your brand—and find lasting purpose beyond just chasing the next sale.About Jason HewlettHaving delivered thousands of presentations over 2 decades, Jason Hewlett is the world's only Keynote Speaker utilizing entertainment, musical impressions and comedy to teach leaders how to capture their unique Leadership Promise and Signature Moves. He has performed in every major Casino in Las Vegas, is one of the youngest inductees in the prestigious Speaker Hall of Fame, and is the author of the acclaimed self-help book, "The Promise To The One". Husband, Father, Writer, Mentor, Hiker and Coach, Jason's blog "The Promise" is enjoyed weekly by people worldwide, his online videos and courses inspire learning and entertainment, while educating and uplifting corporate executives, artists, leaders and families. Follow/Connect With Jason...https://www.linkedin.com/in/jasonhewlett/ LinkedIn: @jasonhewlett https://www.youtube.com/user/jasonrhewlett @jasonrhewletthttps://www.instagram.com/jasonhewlett/ Instagram: @jasonhewlett If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan’s site: https://alanberg.com/blog/Want to see how I can come and speak for your local association... for free? Reach out to me at Alan@WeddingBusinessSolutions.com or text or call +1.732.422.6362 I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com
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Dec 17, 2025 • 12min

Is it just me, or is customer service getting worse?

Have you ever wondered why customer service feels more frustrating lately? Are chatbots making things easier or harder for your clients? What would happen if you walked in your customers' shoes and really asked: “Would I want to be treated this way?” In this episode, I share personal stories of surprising fees, AI mishaps, and inconsistent policies, all with the goal to help you spot the friction points in your business and turn them into opportunities to stand out.Listen to this new 10-minute episode for simple changes you can make today to reduce customer friction, improve service, and create happier clients.If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan’s site: https://alanberg.com/blog/Want to see how I can come and speak for your local association... for free? Reach out to me at Alan@WeddingBusinessSolutions.com or text or call +1.732.422.6362 I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com

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