The AI Report Live with Liam Lawson

Discover the latest in AI developments as OpenAI launches ChatGPT Health, integrating medical records with privacy safeguards. Amazon rolls out Alexa+ for web, transforming how we interact with household devices. The partnership between UMG and NVIDIA aims to innovate music discovery using AI tools. Plus, Google reimagines email with AI-generated summaries in Gmail's new inbox. All these updates are packed into a quick yet informative five-minute recap!

In this engaging conversation, Eric Jorgenson, CEO of Scribe Media and author known for his insights on long-term investing, shares his visionary approach to business and technology 30 years ahead. He discusses the importance of a long-term perspective and how it shapes investment decisions and startup evaluations. Eric highlights the role of energy as a currency and examines the transformative potential of AI across various fields. He emphasizes the need for judgment over mere technical skills in the evolving AI landscape, encouraging listeners to focus on cultivating discernment and meaningful contributions.

Andrew McNamara, Shopify's Director of Applied Machine Learning, shares insights from his 15-year journey in AI, emphasizing the evolution from basic assistants to sophisticated LLMs. He discusses how Sidekick has transformed into a proactive AI co-founder that democratizes data for merchants. Andrew introduces Sidekick Pulse, highlighting its ability to uncover critical business insights, and explains SimGym, which allows merchants to A/B test with AI shoppers without risking live traffic. The conversation touches on 'vibe entrepreneurship' and the exciting future of AI in e-commerce.

Jason Eubanks, Founder and CEO of Aurasell, brings his wealth of experience scaling startups like Twilio and Meraki to the table. He reveals how Aurasell raised $30M in just 28 hours to tackle the outdated go-to-market tooling space. Jason discusses the 'desert of innovation' in CRM, emphasizing how modern sellers are bogged down by tool sprawl, spending just 28% of their time selling. He shares insights on Aurasell's AI-native approach to unify and automate sales workflows, aiming to replace up to 15 tools with a single intelligent platform.

Join Anton Dam, a seasoned machine learning and AI engineer now at AuditBoard, as he explores the evolution of AI technology. He shares insights from his time at Bright.com, highlights the importance of big data and embarrassingly parallel computing for building scalable systems, and discusses the shift towards human-centered design. Anton emphasizes how Fortune 500 companies are now embracing AI, transforming audit processes from reactive to proactive, and underscores the need for trust and accountability in AI governance.

In this engaging conversation, Ryan Gavin, CMO of Slack and a visionary in product-led growth, discusses the transformative impact of AI on team dynamics. He emphasizes the need for self-awareness in leadership to effectively manage digital coworkers. Ryan highlights the shift from employees as doers to orchestrators, and how embracing AI can supercharge productivity. He also shares insights on reducing anxiety around AI integration, the importance of curiosity in career development, and the power of focusing on mastering your current role.

Nick Johnston, Senior VP of Strategic Partnerships at Salesforce, shares insights on closing 12,500 Agentforce deals. He discusses the importance of low ego, high curiosity, and grit in hiring for partnership teams. Nick emphasizes building customer-driven partnerships with tech giants like OpenAI and highlights how living in Buenos Aires enriched his relationship skills. He reveals how AI tools help frame partnerships, and shares career advice for aspiring professionals to prioritize customer-facing roles. His passion for team success over individual accolades shines through.

Quinn Favret, co-founder of Tavus and expert in human computing, and Hassaan Raza, also a co-founder focusing on product and culture, explore the fascinating intersection of AI and human interaction. They discuss pioneering 'human computing,' teaching AI to understand human nuances like tone and body language. The duo introduces Tavus Pals, proactive AI companions designed for real-world applications in therapy and education. They also emphasize ethical AI design and the importance of hiring a culturally diverse team to enhance accessibility and reduce biases.

Join Nancy Xu, an AI leader at Salesforce and former startup founder, as she shares her innovative approach to building AI agents. She discusses her unique hiring methods that prioritize curiosity and passion. Nancy predicts a future where workers transition from producers to directors, utilizing AI for execution. She emphasizes the importance of collaboration between agents and the role of humans in shaping AI objectives. With a focus on trust and autonomy, Nancy paints an inspiring vision for how AI can redefine work and enhance customer experiences.

Rohit Khanna, Chief Customer Officer at Smarsh, discusses the transformative impact of AI in customer service, particularly through the Agentforce 360 Platform. He reveals how 'Archie,' the personalized AI agent, helped achieve a remarkable 56% deflection rate in customer support without increasing staff. Rohit dives into building proprietary compliance models for financial services, the importance of data governance, and the future where AI agents manage themselves. He also highlights strategies for fostering user trust and the essential shift towards upskilling human employees.