PowerTips Unscripted

In this episode of PowerTips Unscripted, host Victoria Downing chats with Jessica Lipson, Vice President of People and Culture at JBL Consulting, about building strong leadership within your remodeling business. Jessica, who brings over 20 years of HR experience, shares her insights on identifying high-potential leaders, developing effective mentorship programs, and fostering non-toxic, inclusive company cultures.Jessica explains the difference between high-performing employees, who excel in their current roles, and high-potential employees, who show the drive and emotional intelligence to lead in the future. She emphasizes the importance of utilizing tools like behavioral assessments and regular one-on-ones to spot these emerging leaders.Victoria and Jessica also dive into:The key skills future leaders should possess, such as emotional intelligence, resilience, and adaptability.How to balance formal training with real-world leadership experiences.Practical strategies for resolving workplace conflict and building a respectful, productive team culture. Loved Jessica’s insights on the podcast? Bring her expertise directly into your business. From identifying emerging leaders to designing sustainable culture initiatives, Jessica works hands-on with remodeling companies to elevate their people and performance. Reach out to Jessica for consulting today. The post Developing Your Company’s Future Leaders with Jessica Lipson – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.

How can designers and production staff improve their success in the remodeling industry?  Guest Jeff Borovitz joins Victoria and Mark to talk about the deadly sins that get in the way of reaching your full potential.   Jeff has worked and trained with many members of the Remodelers Advantage Roundtables community and brings that experience in talking about patterns and trends to continue, and avoid. Since 1991, Jeff has worked with businesses across the globe, helping thousands improve their sales organizations and sales culture.  Jeff is now the owner of Sandler Training, a sales and leadership training company that helps business owners increase revenue, shorten sales cycles, and hire better-performing sales teams.   Victoria, Mark and Jeff talk more about: The deadly sins to avoid The one sin that costs remodelers the most The difference between “like” and “trust” QSTEP Learning how to avoid the deadly sins And more… The post The Deadly Sins that Designers & Production Teams Commit with Jeff Borovitz – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.

Chad Vincent, CEO of Renaissance Remodeling in Boise, shares his journey from the family business to a leading figure in remodeling. He discusses the critical challenge of labor estimating, emphasizing the need for efficiency. Listeners will learn about innovative methods to simplify this process and the importance of educating designers on labor costs. Chad also highlights strategies to reduce estimating time while improving accuracy and profitability, all peppered with humor and personal anecdotes that make the insights both relatable and entertaining.

On this episode, Victoria and Mark talk to guest Andrew Schroeder about using your remodeling experience to grow your business by profitably flipping houses, minimizing the risks and maximizing the benefits, and the challenges of acting as your own client. Whether you’re a seasoned professional in the remodeling industry or just starting, this episode is for you! Victoria and Mark dig deep with Andrew to uncover all the tips and tricks for success in the lucrative world of house flipping.   Andrew joined the Schroeder Design/Build team in 1999 and became owner in 2011. In addition to running SDB, Andrew volunteers time with the National Association of the Remodeling Industry (NARI). Victoria, Mark, and Andrew talk more about: Where to invest your time and money to get your best returns How to fill your production pipeline without getting new clients Determining your profit margins in real estate And more… The post How to Make Huge Profits Without Clients with Andrew Schroeder – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.

Today on PowerTips Unscripted, Thomas Croessman joins the show to discuss the need for small business owners to plan for their company’s transition in their estate plan.  While your business might be humming along now, how will it perform if you’re not around? Unfortunately, most small businesses only survive the first generation because of estate planning and communication failures. Thomas explains Wills, Powers of Attorney, and Trusts, when those documents become effective. He also gives some practical tips to help the transition go smoothly. Thomas Croessmann is the Managing Partner of Croessmann & Westberg, P.C., a construction law firm in the DC area. The firm is a full-service law firm for construction contractors. Thomas, Victoria, and Mark talk more about: What is an Estate Plan? What is Power of Attorney, and when is it used? And more… The post Estate Planning 101 with Thomas Croessman – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.

The most common marketing mistake host Mark Harari sees is a focus on tactic without regard for strategy.  It is important to avoid adopting new fad marketing tactics, and start with a strategic foundation.  Guest Spencer Powell agrees, and he is here to share how to focus on what matters most to your business so that you can use marketing to increase profit. Spencer is the CEO of Builder Funnel & the author of the book, The Remodeler Marketing Blueprint. Spencer began his marketing journey by helping his uncles’ remodeling division grow from $2M to $10M in 4 years & now helps remodeling companies create sustainable, repeatable marketing plans. Victoria, Mark and Spencer talk more about: Developing strategy The importance of tracking/measuring Taking the necessary steps for successful strategies And more… Want to Turn Marketing Insights into Real Business Growth? This episode is packed with strategic marketing advice — but insights alone won’t move the needle. That’s where Roundtables Peer Groups come in. Join a community of top-tier remodelers who not only learn from experts like Spencer Powell, but also implement proven strategies, stay accountable, and drive real results. Take the next step — learn more about Roundtables today. Discover Roundtables The post Focusing on What Matters Most with Spencer Powell – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.

Exploring successful customer communication, the hosts discuss how missteps can cost business opportunities. They share real-life stories, including a dismissive lead response that lost a remodeling chance and a frustrating lawn service experience. Emphasizing the need for clear explanations of industry terms, they highlight how judgment and poor follow-up can erode trust. The conversation wraps up with the importance of empathy, politeness, and maintaining solid relationships in business. Don't miss these valuable insights!

The remodeling industry is highly competitive and some may be tempted to break the rules. Although some may do it intentionally, others may start with good intentions, but over time the line between right and wrong becomes blurred. Thomas Croessmann will be joining the show to discuss the consequences of breaking the rules, which in some cases can result in jail time. Thomas Croessmann is the Managing Partner of Croessmann & Westberg, P.C., a construction law firm in the DC area. The firm is a full-service law firm for construction contractors. Thomas has worked with many of the Remodelers in the Metro D.C. area. Thomas, Victoria, and Mark talk more about: What are the dangers of hiring an undocumented worker? What are the legal concerns with a contractor front-loading the payments of a project? What is a Captive Trade Contractor? The post The Fine Line: The Legal Consequences to Questionable Business Practices with Thomas Croessmann – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.

There are many legal challenges that can appear suddenly for remodelers, builders and business owners. It is imperative to build your business on a foundation that can weather the storm so that, as our guest today puts it, it doesn’t matter. In this episode, we talk more about the process of “shatterproofing” your business with America’s Legal Coach, Scott Reib. Scott is the owner of ReibLaw, a full-service law firm with over 20 years of Business Law and Estate Planning experience. For the last two decades, Scott has been helping business owners, entrepreneurs, coaches, and service providers to “shatterproof” their businesses and succeed in the professional world. Victoria, Mark and Scott cover: How Scott became known as America’s Legal Coach. The difference between a legal coach and a lawyer. What is meant by a “shatterproof” business. Why a business would need to be shatterproof. The biggest legal mistakes Scott sees businesses making. And more… The post How to Shatterproof Your Business with America’s Legal Coach – [Best of PowerTips] appeared first on PowerTips Unscripted.

Jeff Borovitz has trained hundreds of remodeling sales people, designers and owners to help them increase sales and margins.  So, we have asked him to join us here to share his top ten sales tips with our listeners.Jeff is a franchise owner of Sandler Training and the Remodelers Advantage Sandler Sales Trainer. He has advised, trained and coached small and medium-sized companies as well as large enterprise companies on developing stronger sales teams, closing more sales and leading organizational change.Victoria, Mark and Jeff talk more about:The most commonly missed sales tipConviction and belief in relation to salesCustomized remodeling sales tipsAnd more… Learn more tips with Sandler Masterclasses! Inspired by today’s conversation with Jeff Borovitz? Now’s your chance to go deeper. Jeff is leading three powerful Masterclasses designed exclusively for remodeling professionals who want to sharpen their skills, streamline client interactions, and close more profitable projects.Sandler Sales Foundations – Build a proven, repeatable sales process your whole team can use.Increased Profit Through Client Management – Keep projects on time, on budget, and clients happy.Mastering the Art of Lead Qualification – Turn more leads into the right kind of sales opportunities.Seats are limited—click the button below to learn more & register today! Sign Up Now The post Top 10 Sales Tips for Remodelers with Jeff Borovitz – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.