Letting & Estate Agent Podcast

Why Joining Propertymark Could Transform Your Estate Agency! Are you an estate or letting agent in the UK wondering if joining Propertymark is worth it? In this episode, Toby Leek, President of NAEA Propertymark, explains how becoming a member can make a real difference to your business. Toby discusses the invaluable support from a nationwide network of industry experts and highlights the continuous training opportunities that can help you sharpen your skills and stay ahead of the competition. He also emphasises the resources available to members, from legal advice to market insights that can enhance your day to day work and client interactions. With so many benefits to being part of Propertymark, it’s clear that membership isn’t just about staying compliant, it’s about growing your business and expanding your knowledge. Tune in to the full interview to learn more, and don't forget to share your thoughts in the comments!

🎯 The One Thing That Took This Estate Agent from Burnout to Breakthrough... What if the secret to thriving in the UK property market wasn’t more leads, more listings, or even more experience, but mentoring? In this engaging interview, David Adams, Managing Director of Cavendish Estate & Letting Agents and Amazon #1 bestselling author of The Landlord’s Playbook, shares how discovering the world of mentoring and coaching changed everything. From feeling like he’d hit his peak to completely rethinking his role as a leader, David opens up about the mindset shifts, industry mentors, and practical changes that helped him reshape his business, and his life. You’ll hear how working with industry figures like Perry Power, Sally Lawson and Ben Madden sparked real transformation, and why understanding your landlords better is now more crucial than ever. If you’re an estate or letting agent who wants to grow, adapt, and lead with confidence, this conversation is a must listen. Hit play and let us know your thoughts in the comments, have you found your mentor yet?

Are Tenancy Agreements Still Being Written on the Back of a Packet? In this candid interview, Leicester letting agent Nicol Nightingale calls out a major flaw in the UK rental sector, the complete lack of a standard, legally required tenancy agreement format. If you've ever had to deal with a handwritten or outdated agreement, you’ll know exactly what she’s talking about... Nicol doesn’t hold back as she explains why it’s unacceptable for landlords to cobble together legally binding documents without any formal training or professional oversight. While estate agents are expected to meet professional standards, landlords are still free to use decades old templates pulled from the internet. This isn’t just frustrating, it’s risky, for tenants and professionals alike. Nicol makes a strong case for why the government should mandate qualified individuals to draft tenancy agreements, and why this would actually protect everyone involved. Listen now and let us know, do you agree with Nicol’s take? Leave a comment and join the conversation.

Why National House Price Statistics Can Mislead Estate Agents (And What You Need to Know) If you’ve ever felt frustrated by the broad house price statistics splashed across the national press, you’re not alone. Rupert Collingwood, a London estate agent and property market expert, explains why these headline figures often don’t reflect the reality on the ground, making it tricky for agents to have honest conversations with vendors about their local market. In this episode, Rupert breaks down why focusing on national averages can be unhelpful and how asking prices rarely tell the full story of what’s actually selling. He also shares insights into why half of the properties on the market don’t sell and how this impacts pricing strategies. Most importantly, he talks about the delicate balance agents must strike between being honest with clients and maintaining trust. If you want to improve your local knowledge and client conversations, this episode is essential viewing. Listen now, and don’t forget to share your thoughts in the comments!

Is micromanagement killing your motivation? Estate agency coach Jason Bull exposes how fear, pressure, and toxic culture are driving great agents out of the industry. He shares real world insights into why constant check ins and lack of trust are hurting performance, and what true leadership should look like. Whether you’re feeling smothered or want to lead better, this episode offers practical advice to shift the dynamic. Tune in, leave a comment, and share how you think the industry can improve.

Olympic Lessons for Estate Agents: Roger Black on Ego, Teamwork & Long Term Wins What can elite sport teach UK estate agents? Olympic silver medallist Roger Black MBE shares insights on ego, teamwork, and long term success. In this inspiring chat, he reveals how treu achievement comes from collaboration, not just personal ambition. Roger discusses the emotional highs and lows of sport, and how focusing on the process over the outcome leads to lasting results. A must listen for agents aiming to grow stronger, together. 🎧 Listen now and let us know, how do you define success in agency?

UK PROPERTY MARKET WEEKLY UPDATE — Week 31, 2025 Welcome to the 31st UK Property Market Stats Show of 2025 — your go-to weekly YouTube ‘TV Programme’ on the UK property market. This week, I’m joined by Steph Walker-Vass, as we unpack the key headlines from the 31st week of 2025, ending Sunday, 10th August 2025 ▶️ Watch on YouTube: https://youtu.be/uOS2pTkGn1A 
 🔍 Key Market Stats – Week 31 of 2025 ✅ Listings (New to Market) 32.7k new listings this week (Down from 33.7k last week). 2025 weekly average : 36.7k YTD listings are 3.7% higher than 2024 YTD and 7% above the 2017–19 YTD average(1.137m YTD vs 1.096m in 2024 YTD) ✅ Price Reductions 21.8k reductions this week (down from 22.7k last week). That’s still only 1 in 7.1 homes on the market being reduced monthly (14.1%) For context: • 14.1% in July, 14% in June & 13.4% in May • 12.1% average in 2024 • Long-term 5-year average: 10.6% ✅ Sales Agreed 25k homes sold STC this week (down from 26.9k last week) 2025 weekly average : 26.5k YTD agreed sales: • 7.1% up on 2024 (821k vs 767k) • 14.3% up on pre-Covid average of 718k (2017–19) ✅ Sell-Through Rate (July, in arrears) 15.4% of properties on agent’s books went SSTC in July. Up from 15.3% in June. 16.1% in May 2024 monthly average: 15.3% 8-year overall average: 17.9% ✅ Sale Fall-Throughs 6,027 fall-throughs last week (from a 512k SSTC pipeline (units)). Weekly average for 2025: 6,255 Fall-thru rate as % of gross sales: 24.4% (down from 23.6% last week). The 9 year long-term average of 24.2% (post-Truss chaos saw that at levels of 40%+) ✅ Net Sales 19k net sales this week (Down from 20.6k last week) Weekly average for 2025: 20.2k YTD Net Sales: • 608k in 2025 which is 5.8% ahead of 2024 YTD figure of 574k and 10.6% up on 2017–19 YTD (551k) ✅ % Chance the Home will Sell July stats showed 51.2% of UK Homes that left the estate agents books in exchanged & completed contracts (ie the agent got paid and the home moved on completion), the remaining 48.8% left Estate Agent books, unsold and homeowner staying in their home. Comparison Jun - 51.3% May - 51.7% April - 53.2% NB - this July stat will change throughout August as more data comes through. ✅ Stock Levels (For Sale and Sales Pipeline) - 1st of the Month 763k homes on the market at the start of 1st August - 6.7% higher than 1st August 2024 (715k). 512k homes in Estate Agents sales pipelines on 1st August - 4% higher than than 1st August 2024 ✅ House Prices (measured by £/sq.ft) £344.78/sqft on Sales Agreed in July 2025 - 1.97% higher than July 2024 and 3.85% higher than July 2022. ✅ Rental Stats (in arrears) July 2025 with an average rent of £1,876 pcm (July ’24 - £1,863 pcm) (YTD 2025 average is £1767 pcm). ✅ Local Focus: Watford Graphs for downloading

Why Aren’t We Building Beautiful Homes in the UK? An Interview with Toby Leek, NAEA Propertymark President! In this episode, Toby Leek, President of NAEA Propertymark, shares his thoughts on a pressing issue in the UK property market, the lack of beautiful, well designed homes. As someone with a deep passion for architecture, Toby explains why it’s not enough to simply build homes; they need to be attractive, practical, and in the right locations. Toby argues that while the UK has ambitious housing targets, simply ticking boxes and hitting numbers won’t lead to lasting success. The homes we build today need to stand the test of time, both in design and in their ability to meet people’s needs. With a coordinated effort between architects, builders, and the government, Toby believes we can make the dream of beautiful homes a reality again. Tune in for an insightful conversation that’s sure to make you rethink the way we approach housing in the UK. Don’t forget to share your thoughts in the comments below!

📊 How Top Agents Use Data to Win Instructions: with David Adams In a world where every agent claims to be “the best,” how do you actually prove it to a potential seller? In this sharp, no nonsense conversation, David Adams, MD of Cavendish Estate & Letting Agents and author of The Landlord’s Playbook, shares how he uses real performance data to earn trust and secure more instructions. Rather than relying on vague claims or awards, David focuses on hard evidence: what percentage of asking price is achieved, how quickly sales go through, and how often they fall apart. With tools like 20EA Insights, he’s able to clearly demonstrate the value his agency brings, and crucially, he shows how to do it without falling foul of advertising rules. If you're looking to sharpen your message, stand out in a crowded market, and give sellers a reason to choose you, this conversation is packed with practical insight. Listen now, and share how you're using data to drive success.

Mum Guilt & the Property Ladder: A Conversation Every Estate Agent Should Hear Being a parent in the UK property industry is tough enough, but being a mum in a leadership role comes with an entirely different set of challenges. In this refreshingly honest interview, Nicol Nightingale, former Propertymark regional exec and now a successful asset and lettings manager, opens up about the pressure of balancing motherhood with a high stakes career. She shares how she navigated years of guilt, criticism from others, and the emotional toll of being the main breadwinner, all while leading a thriving agency. Nicol’s story is one of grit, growth, and learning to let go of seeking approval. This isn’t just for mums. It’s a must listen for anyone in the property world who wants to understand what true support looks like, in the office and at home. Tune in and let us know your thoughts in the comments.