Letting & Estate Agent Podcast Should agents take commission? - Ep. 2358
Oct 16, 2025
In this discussion, former estate and letting agent Anton Plackowski shares his insights on commissions and referral fees in the property industry. He debates the ethics of agents earning kickbacks, arguing that transparency is vital. Anton warns against relying on referral payments, which can compromise the quality of service. He advocates for a panel approach to ensure clients can choose from multiple solicitors, promoting fairness over greed. Tune in for a deep dive into balancing reward and integrity in real estate.
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Agents Are Best Positioned To Refer Professionals
- Estate agents work daily with solicitors, mortgage brokers and surveyors and thus are well placed to recommend reliable professionals.
- Anton argues agents earn referral fees because they supply valuable, ongoing client leads and retain clients long-term.
Referral Platform Led To Big Conveyancer Use
- Anton recounts using an online referral system that steered business to big conveyancers because it paid commission.
- He learned that aftersales solicitors control pipeline and you need good ones to keep deals moving.
Only Recommend Professionals Who Deliver
- Recommend trusted solicitors and mortgage advisors only if they provide good service because your recommendation reflects on you.
- Keep clients for life by retaining them through quality post-sale referrals and service.