

Purpose Driven FinTech
Monica Millares
Welcome to Purpose Driven FinTech!
I'm your host, Monica Millares - Product Leader and fellow FinTecher.
These days, with the rising cost of living, financial stress among customers, loss of trust in banks, speculation of crypto, and uncertainty, we're facing unprecedented challenges. But there is hope. We as FinTechers have the power to make a positive impact.
Our products, the how we do product, and our people can make a difference on customers’ financial lives - and as a result, in the quality of their lives.
However, more than ever Founders, CEOs, Leadership teams and all FinTechers have a ton of pressure to build solutions that actually solve customer problems, that people want, that are differentiated And profitable
Yes that's you and me too!
That's why I've created this podcast!
I speak with FinTech CEOs, Founders, and Csuites to uncover their stories, challenges, and lessons learnt in building products with impact.
You'll get to hear real-life conversations, and you’ll walk away with practical questions, frameworks and insights that you can apply to your own FinTech products. So, are you ready to make a bigger difference in FinTech?
Let's come together and discover how Purpose, Product, and People can help us create a future of better financial wellbeing while building sustainable and profitable FinTechs.
Follow me on LinkedIn, TikTok, and YouTube to stay connected and be part of the conversation.
Cheers to making better FinTech and making FinTech better!
Love, Moni
I'm your host, Monica Millares - Product Leader and fellow FinTecher.
These days, with the rising cost of living, financial stress among customers, loss of trust in banks, speculation of crypto, and uncertainty, we're facing unprecedented challenges. But there is hope. We as FinTechers have the power to make a positive impact.
Our products, the how we do product, and our people can make a difference on customers’ financial lives - and as a result, in the quality of their lives.
However, more than ever Founders, CEOs, Leadership teams and all FinTechers have a ton of pressure to build solutions that actually solve customer problems, that people want, that are differentiated And profitable
Yes that's you and me too!
That's why I've created this podcast!
I speak with FinTech CEOs, Founders, and Csuites to uncover their stories, challenges, and lessons learnt in building products with impact.
You'll get to hear real-life conversations, and you’ll walk away with practical questions, frameworks and insights that you can apply to your own FinTech products. So, are you ready to make a bigger difference in FinTech?
Let's come together and discover how Purpose, Product, and People can help us create a future of better financial wellbeing while building sustainable and profitable FinTechs.
Follow me on LinkedIn, TikTok, and YouTube to stay connected and be part of the conversation.
Cheers to making better FinTech and making FinTech better!
Love, Moni
Episodes
Mentioned books

Jul 24, 2023 • 53min
Product: Navigating FinTech Success: Insights on solving SME's painpoints, US market expansion, product strategy and psychological safety | Marijke Koninckx, Chief Product Officer at Bankifi
My guest today is Marijke Koninckx, Chief Product Officer at Bankifi. We talk about the challenges of SMEs managing their payments flow, getting financing and managing their money, the importance of creating a safe environment to innovate and run successful FinTech's, the difference between product strategy and roadmap, and how to go about market expansion as per Bankifi’s success story.“The question would probably be what would life and work be without purpose, right? Then it's just spending time. Everyone's looking for meaning in their life, but also in their work, because you spend a significant portion of your time working. And if you can, do something where that really aligns with the values you have”Let’s dive into it!👉 You can find Marijke hereLinkedIn: https://www.linkedin.com/in/marijke-koninckx/LinkedIn Bankifi: https://www.linkedin.com/company/bankifi/Website Bankifi: https://www.bankifi.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(0:00:00) Challenges of late payments and financial admin for small businesses(0:08:43) Importance of creating a safe environment for diversity and inclusion(0:11:05) Marika's journey from saying yes to taking on new roles(0:15:01) Bankify's mission to help small businesses manage their finances(0:18:08) Pain points of SMEs: late payments, financial admin, and financing(0:29:41) Bankify's successful entry into the US market(0:34:57) Challenges for Bankify: scaling, prioritization, and maintaining company culture(0:43:42) Difference between product strategy and roadmap(0:47:29) Bankify's open and collaborative company culture(0:50:41) Making a positive impact and democratizing financial servicesSEARCH QUESTIONSWhat are the biggest pain points for SME businesses?How to solve SME payment and financing challenges?What is the difference between product strategy and roadmap?How to create psychological safety in FinTech teams?How to successfully expand to the US market as a FinTech?What is embedded banking for SMEs?How to serve small business customers better?What are the challenges of SME banking?How to build diverse and inclusive product teams?What is the role of purpose in product management?How to celebrate team successes effectively?How to democratize financial services for SMEs?What makes a successful Chief Product Officer?How to say yes to opportunities outside your comfort zone?What are the differences between US and European markets?How to create user-centric banking solutions for SMEs?What is the impact of late payments on small businesses?How to reduce financial admin burden for SMEs?How to build a product management function from scratch?What are best practices for team communication channels?—Production and marketing by Monica Millares. For inquiries about supporting or sponsoring the podcast, collabs or guest appearances email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Jul 18, 2023 • 43min
Founder: Think differently: be a challenger, not an excellent sheep. How data enrichment can help you stand out and remove anxiety from your customer's lives | Ken Hart, CEO and Founder at Snowdrop Solutions
Today I speak with Ken Hart, CEO and Founder at Snowdrop Solutions, a data enrichment FinTech. We talk about the importance of clarity and transparency of transactions in financial services, focusing on solving every day problems, the need for a user-centric approach using personalized spending insights and recommendations, the benefits of autonomy in building a company to have a meaningful impact on users' lives and the importance of creating a culture that builds challengers, not excellent sheep"There's moments in people's lives where there's a lack of clarity, a lack of transparency, and if you could just make sense of it quickly and intuitively... people just get it."Let’s dive into it!👉 You can find Ken hereLinkedIn: https://www.linkedin.com/in/kenhart/LinkedIn Snowdrop: https://www.linkedin.com/company/snowdropsolutions/Website Snowdrop: https://snowdropsolutions.co.uk/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts🗞️ Newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544📞 Schedule a free “Open Office” call with Monica: https://www.kalendme.com/en/fintechwithmoni-ejoobIn this Purpose Driven FinTech episode we cover:(0:00:00) Financial stress in the UK: 40% of users struggle financially(0:00:34) Snowdrop's goal: Provide clarity on spending and transactions(0:01:52) Solving daily problems for consumers(0:03:39) Ken's definition of success(0:04:42) Ken's productivity habits: Walk and talk, and focused music(0:07:00) Motivation behind starting Snowdrop: Autonomy and long-term vision(0:11:23) Snowdrop's expertise: Providing clarity and intuitive user experience.(0:13:09) Use case in financial services: Enhancing transaction clarity and reducing anxiety.(0:22:52) Snowdrop's vision for the future: Spending insights and ESG tagging.(0:26:35) How has autonomy helped Snowdrop build the product that they wanted to build?(0:29:15) Defining what to build and not to build. Becoming a day to day product(0:32:29) Career advice for kids getting ready for the university(0:34:03) Choosing meaningful work over society expectations(0:36:25) Leadership and culture at Snowdrop, why attitude matters(0:38:15) Building a culture of challengers, not excellent sheep(0:39:27) The one thing Ken would change in FinTech: Thinking about customer experience(0:42:09) Where to find Ken and the teamSEARCH QUESTIONSWhat is data enrichment in FinTech?What are toothbrush products in product management?How to build everyday use FinTech products?How to create clarity in financial transactions?What does it mean to be a challenger not an excellent sheep?How to build a profitable FinTech without VC funding?What is transaction enrichment and why does it matter?How to focus on solving everyday customer problems?How to say no strategically in product development?What is the importance of autonomy in building companies?How to create user-centric financial services?How to prioritize product features by saying no?What is the role of transparency in financial services?How to build personalized spending insights?How to connect dots in product strategy?What are the benefits of bootstrapping a FinTech?How to focus on core competencies in FinTech?How to improve merchant name clarity in banking?What is the walk and talk productivity method?How to think differently in competitive FinTech markets?—Production and marketing by Monica Millares. For inquiries about supporting or sponsoring the podcast, collabs or guest appearances email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Jul 10, 2023 • 1h 13min
Founder: Open banking, data privacy, learning who is your target audience and economic background diversity in FinTech | Fliss Berridge, Director and Co-founder at Ordo
Today I speak with Fliss Berridge, Director and Co-founder at Ordo, an Open Banking Payments-as-a-Service FinTech. Fliss has a background in music, law, and payments. We talk about resilience and embracing failure, account information services and payment initiation services open banking standards, learning who is your target audience and iterating accordingly, designing for customers who do not have your level of knowledge, addressing concerns about data privacy and security in open banking, and gender, social and economic background diversity in FinTech."You need people that have got different experiences, you want to see how different people react and interpret to ensure your product is fit for not just geeks like you, but broadly speaking, the population."Let’s dive into it!👉 You can find Fliss hereLinkedIn: https://www.linkedin.com/in/fliss-berridge-07a05b84/LinkedIn Ordo: https://www.linkedin.com/company/ordohq/Website Ordo: https://ordopay.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts🗞️ Newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544📞 Schedule a free “Open Office” call with Monica: https://www.kalendme.com/en/fintechwithmoni-ejoobIn this Purpose Driven FinTech episode we cover:(0:00:00) Intro and Fliss’s background(0:05:06) The role of purpose in Fliss's life and in Ordo's life(0:11:38) Fliss's journey from being a musician to being a CEO and founder(0:22:06) Overview of Ordo and its products(0:29:55) What makes a great product(0:40:33) The importance of protecting customer data in open banking(0:45:20) The need for diversity in fintech(0:49:20) Advice for regulators in building the regulatory framework for open banking(0:55:41) The importance of social and economic diversity in fintech(1:07:45) The impact of abandoning acronyms in the industry(1:06:35) The importance of diverse perspectives in product development(1:09:00) The negative impact of acronyms on inclusivity and communication(1:09:37) Language matters and the need for inclusivity in society(1:10:08) The concept of the "wild card" and its implicationsSEARCH QUESTIONSWhat is open banking and how does it work?What are payment initiation services in open banking?How does open banking protect customer data?What is the difference between account information and payment initiation?How to design products for users without your knowledge level?What is user testing for FinTech apps?How does open banking improve payment security?What are the regulatory requirements for open banking?How to identify your target audience in FinTech?What is the role of consent in open banking?How does GDPR apply to open banking services?What are the benefits of open banking payments?How to build accessible FinTech products?What is guest checkout in open banking?How do open banking APIs work?What are the challenges of building MVP products?How does the FCA regulate open banking companies?What is economic background diversity in FinTech?How to overcome blind spots in product development?How does open banking compare to screen scraping?—Production and marketing by Monica Millares. For inquiries about supporting or sponsoring the podcast, collabs or guest appearances email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Jul 4, 2023 • 46min
Product: How to build and scale Products with a customer centric focus| Edu Moore, Product Director at Clara
In today’s episode I speak with Edu Moore, Product Director at Clara, Latin America’s leading end-to-end business spend management platform. Edu has an impressive career and worked in three FinTech Unicorns - Nubank, Bitso and Clara. We go through challenges of collecting feedback, prioritization, the differences between B2C and B2B product management, and how to keep PMs motivated"You don't necessarily need to jump from one product to another. If the one product you have is working well, is attracting new customers, is gaining traction, you got retention, you got engagement, then maybe you should focus on the core, build the key functionalities that customers want and the ones that will actually help your business grow."Maybe this is the secret to successful unicorns let’s dive into it!👉 You can find Edu hereLinkedIn: https://www.linkedin.com/in/edumoore/LinkedIn Clara: https://www.linkedin.com/company/claracc/Website: https://www.clara.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts🗞️ Newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544📞 Schedule a free “Open Office” call with Monica: https://www.kalendme.com/en/fintechwithmoni-ejoobIn this Purpose Driven FinTech episode we cover:(0:00:00) The struggle of collecting feedback and customer intuition(0:04:08) The role of purpose in Edu’s career and leadership style(0:08:11) Transition from investment banking to FinTech(0:10:10) The fulfillment and impact of working in FinTech(0:12:52) Differences in product management between startup and scale-up FinTech(0:17:19) Prioritization and focus in B2C and B2B FinTech(0:21:20) The importance of focusing on the core product(0:27:19) Collecting feedback and decision-making in B2C and B2B(0:35:50) Keeping product managers motivated and high-performing(0:43:09) Partnering with governments to promote financial education in schoolsSEARCH QUESTIONSHow to build customer-centric products in FinTech?What are the differences between B2C and B2B product management?How to collect customer feedback in B2B FinTech?How to keep product managers motivated and high-performing?How to prioritize product features in B2B vs B2C?What is the secret to FinTech unicorn success?How to manage product workload effectively?How to scale products from startup to unicorn?What makes a good product director in FinTech?How to balance stakeholder involvement in product decisions?How to avoid feature bloat in product development?What is the role of financial education in FinTech?How to manage PM career development?How to transition from zero-to-one to growth in product?What are best practices for product backlog management?How to focus on core product vs new features?How to measure product impact in B2B FinTech?What skills do product managers need from unicorns?How to handle product prioritization trade-offs?How to create clarity and vision for product teams?—Production and marketing by Monica Millares. For inquiries about supporting or sponsoring the podcast, collabs or guest appearances email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers; nor those of the guests. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Jun 27, 2023 • 49min
VC: People, Process, Product - What VCs wish you knew about Product | Kevin Brockland, Founder and Managing Partner at Indelible Ventures
In today’s episode I speak with Kevin Brockland, Founder and Managing Partner at Indelible Ventures, a seed stage venture fund in Malaysia. We go through the three Ps needed to build products and companies with impact: People, Process & Product.The conversation is packed with Product gems - we go deep in product growth, onboarding optimization, removing friction, customer mapping, fluidity in processes and much more!Let’s dive into it!👉 You can find Kevin hereLinkedIn: https://www.linkedin.com/in/kbrockland/LinkedIn Indelible Ventures: https://www.linkedin.com/in/kbrockland/Website: https://indelible.vc/Kevin’s Podcast “SEA of Startups”: https://insights.indelible.vc/podcast👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts🗞️ Newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544📞 Schedule a free “Open Office” call with Monica: https://www.kalendme.com/en/fintechwithmoni-ejoobIn this Purpose Driven FinTech episode we cover:(0:05:14) The role of purpose in Kevin’s life and business, and the branding problem around impact investing.(0:07:13) What does Indelible Ventures do(0:09:07) Navigating regulation in the APAC region and the potential benefits of unification around regulation and policy(0:13:23) Kevin’s three P's for evaluating investable companies: people, process, and product(0:14:48) Establishing frameworks and processes for collecting users feedback(0:16:08) Comparing building a product to the scientific method and the need for perpetual learners with a growth mindset.(0:17:47) The need for fluidity in processes and shortening feedback loops, and the spiraling out of control of large organizations' check and balance systems.(0:20:21) The importance of understanding unknown unknowns and the need to act responsibly.(0:21:16) The challenges of evaluating CEOs and founding teams as critical people in a startup(0:25:35) The practical terms of feedback loops in building products and the importance of shortening them.(0:29:29) Mapping out user journeys and focusing on optimizing individual components of the conversion funnel.(0:30:55) Establishing ideal customer personas and understanding triggers for awareness in the conversion funnel.(0:40:16) The need for product design to consider the user's competency, pain points, and usage characteristics, and the importance of creating habitual formations in the product design.(0:41:47) The importance of showing value right away in the onboarding process, and the potential for personalizing the onboarding process based on initial usage desire.SEARCH QUESTIONSWhat do VCs look for in FinTech startups?What is the People Process Product framework for VCs?How to optimize product onboarding for growth?How to remove friction from product experiences?What makes a CEO investable for venture capital?How to shorten feedback loops in product development?What is customer journey mapping in FinTech?How to balance control and agility in startups?What are the differences between B2C and B2B product management?How to prioritize product features effectively?What metrics do VCs track in portfolio companies?How to keep product managers motivated?What is the role of process fluidity in startups?How to avoid analysis paralysis in product decisions?What are the key product growth strategies for FinTech?How do payment interoperability standards affect competition?What is the impact investing approach to FinTech?How to reduce international payment costs?What are the challenges of multi-currency commerce?How to build value-add services in payments?—Production and marketing by Monica Millares. For inquiries about supporting or sponsoring the podcast, collabs or guest appearances email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers; nor those of the guests. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Jun 19, 2023 • 33min
Founder: Money2020 Special Edition: The Sound of Payments | John Ryan, Founder at PayEd - Education in Payments
Money20/20 Amsterdam was the event of the Summer! A place where new ideas, perspectives and people meet. It is definitely not your traditional event, it is fun and experiential. I had a blast and without a doubt I can say it was an amazing life and professional experience. So I’ll dedicate today’s episode to my session titled "The Sound of Payments"Of course I’m biased because that was my talk . But genuinely, I thought it was an amazing creative session where we mixed the right and left brain. First you had me explaining the trends of the industry, while in the background you had poets capturing my thoughts and message in their own words. After each trend, I would then handover to the DJ Angus, and he’d open the floor to the poets, who in turn, they would do an amazing performance paraphrasing my words into a wonderful piece of art / music. I was told by the audience, this was mesmerizing and as I talked through each of the trends, the energy started to build up!And of course I can’t close this section without giving huge thanks and kudos to John Ryan, founder of PayEd. He was the mastermind behind The Sound of Payments, and I’m honored that out of all the people in the world, he invited me as part of the Advisory Board to be the one representing PayEd - Education in Payments on stage. I’m extremely grateful, thanks John!Let's go backstage and find out all the detailed of what happened before, during and after!👉 You can find John here:LinkedIn: https://www.linkedin.com/in/john-ryan-5514315/LinkedIn PayEd: https://www.linkedin.com/company/payed1/Website: https://payed.biz/Download PayEd's ebook: https://payed.biz/careerinpayments/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/Newsletter: Innovating FinTech: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://www.moni.millares.com👉 You can find more about Money2020 here:LinkedIn Money2020: https://www.linkedin.com/company/money2020/Website: https://www.money2020.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts!In this Purpose Driven FinTech episode we cover:(0:01:43) The experience of The Sound of Payments at Money 2020(0:05:49) Motivation behind attending Money 2020(0:08:17) PayEd and its focus on payments education(0:12:25) The concept of the Sound of Payments(0:13:55) Importance of creating a fun and memorable experience(0:16:55) Audience perspective on the high-energy performance(0:19:23) Goal to have payments education resonate outside the event(0:21:15) Bringing the energy from the performance to the workplace(0:24:03) Upcoming events in Europe and the Knowledge Partner role(0:25:33) Transitioning between remote work and returning home(0:27:33) Importance of looking at different markets and opportunities in payments(0:28:59) Increase in open roles in payments industry(0:30:43) Importance of sustainability in payments(0:32:19) Need to focus on making the transition to digital payments sustainableSEARCH QUESTIONSWhat is payments education and why does it matter?How to build a career in payments industry?What is The Sound of Payments from Money2020?How to work remotely as a digital nomad in FinTech?What are the best payments training courses?How does Money2020 support innovation in payments?Is it worth going to Money2020?What is experiential learning in FinTech events?How to transfer knowledge from conferences to workplace?What are the key payment trends across different markets?How to compare payment systems globally?What is the Payments Express learning experience?How to create engaging education sessions in FinTech?What skills do you need for a payments career?How does payments education improve financial services?What are the opportunities in the payments industry?How to make FinTech education more creative?What is the role of poetry and music in payments education?How to bring conference energy to the workplace?What are the differences between payment markets globally?How can companies benefit from structured payments training?—Production and marketing by Monica Millares. For inquiries about supporting or sponsoring the podcast, collabs or guest appearances email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers; nor those of the guests. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Jun 12, 2023 • 41min
Founder: Empowering Businesses: Payments and banking solutions for medium and high risk businesses | Lissele Pratt, Founder at Capitalixe
Lissele Pratt is the Founder of Capitalixe, a fast-growing fintech consultancy. Capitalixe specializes in helping medium to high-risk industries obtain market-leading fintech, payments, and banking solutions. Lissele has been recognized by the industry multiple times, she was named in Forbes' 30 under 30 Finance list and won Rising Star of the Year at the UK FinTech Awards 👉 You can find Lissele here:LinkedIn: https://www.linkedin.com/in/lisselepratt/LinkedIn Capitalixe: https://www.linkedin.com/company/capitalixe/Website: https://capitalixe.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/Newsletter: Innovating FinTech: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://www.moni.millares.comIf you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts!In this Purpose Driven FinTech episode we cover:(0:00:00) Purpose of Capitalixe: Provide reliable payment and banking solutions to businesses globally(0:08:14) Underserviced industries, jurisdictions and medium and high risk businesses(0:13:32) What makes a good product(0:15:45) Framework for assessing tech partners(0:19:18) How Lissele got on the Forbes 30 under 30 list(0:22:01) Overcoming the challenge of lack of experience(0:23:18) Challenges of being a young CEO(0:26:25) Company culture and values: teamwork and celebration(0:28:09) Remote work and freedom as a core value(0:33:03) Suggestions for promoting diversity in fintech(0:37:00) Male dominance and challenges in the payments sector(0:38:59) Importance of transparency for customers, staff, and shareholdersSEARCH QUESTIONSWhat are medium and high-risk industries in payments?How do high-risk businesses get payment solutions?What is financial inclusion for underserved industries?How to find payment providers for high-risk businesses?Why do some industries struggle with banking access?What makes a business high-risk in payments?How to match businesses with specialized payment providers?What are the compliance challenges for high-risk industries?How do payment service providers assess risk?What is the role of consultancy in FinTech payments?How to serve underserved jurisdictions in payments?What payment solutions exist for Eastern Europe markets?How does compliance monitoring work for high-risk sectors?How to build a global network of payment providers?What transparency practices improve FinTech customer experience?How to scale a FinTech consultancy business?What are the barriers to payment access globally?How do specialized providers cater to niche industries?Why is diversity important in FinTech?How to create an inclusive financial environment?—Production and marketing by Monica Millares. For inquiries about supporting or sponsoring the podcast, collabs or guest appearances email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers; nor those of the guests. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

May 30, 2023 • 44min
Founder: What is open banking, open finance and open data, and how it will change the world | Huw Davies, Co-founder and Chief Commercial Officer at Ozone API
Huw Davies is the Co-founder and Chief Commercial Officer at OzoneAPI. Huw believes open banking, open finance and open data will change the world, and he is a man on a mission to make it happen. He’s spent over 20 years in banking and payments building high growth businesses and teams at places like Barclays, MasterCard and HSBC before turning his attention to building FinTech start ups.To me Huw gives us the best explanation of open banking, open finance, and open data on the internet today! We cover what do we mean with “Open APIs”, the benefit of open, how does open banking enables embedded finance, the role of the regulator, understanding open banking APIs as a Product, the challenges of Ozone API’s Product team, global expansion, and we go back to full circle to explore how open banking has the potential to improve the quality of millions of lives.Ozone API and Smart Data Foundry created a free industry tool to help deliver more clarity in this complex world of open banking, open finance and open data. They just launched the Standards Library and Innovation Atlas where you can explore the evolution of worldwide standards for open banking, open finance and the open data economy, and learn more about the ecosystems they exist in at The Global Open Data Tracker.👉 You can find Huw here:LinkedIn: https://www.linkedin.com/in/huwwilliamdavies/LinkedIn Company: https://www.linkedin.com/company/ozoneapi/Website: https://ozoneapi.com/Ozone API and Smart Data Foundry Standards Library and Innovation Atlas: https://ozoneapi.com/resources/the-global-open-data-tracker👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/Newsletter: Innovating FinTech: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://www.moni.millares.comIf you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts!In this Purpose Driven FinTech episode we cover:(0:00:00) Exploring the role of purpose in life and business(0:04:16) Finding purpose in FinTech(0:06:29) Open banking and Open Finance(0:07:54) What are Open Banking APIs(0:11:57) Benefits of Open Banking and Open Finance(0:13:50) Open Data in financial services and beyond(0:16:30) Challenges of Open Data(0:20:25) Embedded Finance(0:24:33) Global expansion and regulatory challenges(0:29:46) Building a core platform for global Open Banking Standards(0:37:58) Challenges for Product and Tech(0:39:49) Financial InclusionSEARCH QUESTIONSWhat is open banking and how does it work?What is the difference between open banking and open finance?What is open data in financial services?How do open banking APIs work?How does open banking enable embedded finance?What are the benefits of open banking for consumers?How can banks implement open banking APIs?What is the role of regulators in open banking?How does consent work in open banking?What security protocols protect open banking data?How is open banking different from screen scraping?What are the challenges of implementing open banking?How can open banking improve financial inclusion?What is payment initiation in open banking?How does open banking drive economic growth?What are the global standards for open banking?How can fintechs leverage open banking APIs?What is the future of open finance?How does open banking enable better customer experiences?What are the compliance requirements for open banking?—Production and marketing by Monica Millares. For inquiries about supporting or sponsoring the podcast, collabs or guest appearances email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers; nor those of the guests. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

May 22, 2023 • 45min
Product: Exploring Purpose Driven Robowealth and Outcome Driven Product Culture | Julie Martin, Head of Product at Stashaway
Julie Martin is the Head of Product at Stashaway. Julie started her career in investment banking, moved to Product in a Fashion company and now heads a team building Investment Products at a Robowealth FinTech.We cover her story on how she entered the FinTech market coming from Fashion, transitioning from a Product Manager solo contributor to a Head of Department, the customer pain points Stashaway is solving for in the investments journey, how to build an outcome driven product culture, diversity in Fintech , and how regulators can improve to facilitate innovation in FinTechs.👉 You can find Julie here:LinkedIn: https://www.linkedin.com/in/thejuliemartin/Stashaway LinkedIn : https://www.linkedin.com/company/stashaway/Stashaway Website: https://www.stashaway.my/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/Newsletter: Innovating FinTech - on LinkedInTikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://www.moni.millares.comIf you enjoy this pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(0:02:41) How to aligning work with purpose: Finding impact and enjoying the process(0:04:55) How to move career trajectory from Fashion to FinTech(0:08:24) How to Crack the Product Interview(0:10:55) The Challenges of Transitioning from Individual Contributor Product Manager to Head of Product(0:16:13) What does Stashaway do?(0:18:51) Exploring Long-Term Wealth Building Strategies and Wealth Management Solutions(0:20:26) Thoughtful Product Development and Customer Engagement(0:23:25) Exploring the Top Pain Points of Retail Investment Customers(0:29:09) Women in Fintech and Product Management(0:32:04) The Importance of Diversity in Product Management and Hiring(0:33:31) Qualities of an Outcomes-Driven Product Team(0:37:34) Agile Product Development and Measuring Impact(0:39:02) Strategies for Delivering MVPs and Improving the Product Development ProcessesSEARCH QUESTIONSHow to transition from fashion to FinTech product management?What is outcome-driven product culture?How to build an outcome-driven product team?How to shift from delivery mode to outcome focus?What pain points does robowealth solve for investors?How to transition from IC product manager to Head of Product?What is the difference between PM and Head of Product?How to prepare for FinTech product manager case studies?How to manage product managers effectively?What skills do product managers need at different career stages?How to balance regulation and innovation in FinTech?How to improve female representation in investment products?What is the role of purpose in product management careers?How to create impact as a product manager?How to coach product managers without micromanaging?What are the challenges of managing multiple product squads?How to make investment products accessible to everyone?How to measure success in outcome-driven teams?How can regulators enable FinTech innovation?How to hire diverse product management teams?—Production and marketing by Monica Millares. For inquiries about sponsoring the podcast, email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers; nor those of the guests. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

May 15, 2023 • 44min
Founder: The role of Purpose in FinTech and how to craft a strategic Purpose to create differentiated Products that add customer value | Simon Clarkson, Founder and Consultant CMO at Purposecraft
Simon Clarkson is the Founder and Consultant CMO at Purposecraft where he helps companies develop and implement a clear, evidence-based strategic purpose, while empowering functions to be catalysts for change and creators of customer value.In today’s episode, we go deep to understand what do we mean with Purpose. Its impact on company success, the governance to measure it - and how he’s successfully done this with a 9000 people organization! We explore the role of Purpose in FinTech and discuss a framework you can use to define a clear evidence-based strategic purpose to differentiate your Product and FinTech.We discuss how Purpose and Strategy are two sides of the same coin and how strategic purpose development is the highest level of strategy, which involves defining the value that a company brings to the world and drives its strategic direction.👉 You can find Simon hereLinkedIn: https://www.linkedin.com/in/simonclarkson/LinkedIn Purposecraft: https://www.linkedin.com/company/purposecraft-ltd/Website: https://purposecraft.co.uk/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts🗞️ Newsletter: Innovating FinTech - Available on LinkedInIn this Purpose Driven FinTech episode we cover:(02:05) The Why of Purposecraft - a story about their journey and how they got into existence(06:26) Purposecraft’s purpose and problem statement they are solving(10:07) Definition of purpose in the context of an organization(11:34) The relationship between having a clear purpose and having impact in society(16:03) The role of the CEO, Clevels and Board when creating a company purpose(16:54) The impact of leading with the heart(19:27) How Simon brought a 9000 people organization on board setting up a new company purpose(23:03) How to measure purpose and success(25:23) Fintech and purpose(30:38) How our capabilities and identity place us in a unique way to help customers with financial well being in a way that it's different than everybody else(35:50) Questions can we ask ourselves to set a strategic purpose(40:53) Where to find out more about Simon and Purposecraft(41:15) Closing question: If you could change one thing, just one thing in Fintech, to make fintech better and have positive impact to customers, staff and investors, what could it be?SEARCH QUESTIONSWhat is strategic purpose in FinTech?How to develop company purpose for FinTech startups?How to differentiate your FinTech product with purpose?What are the three ingredients of strategic purpose?How to measure company purpose effectively?How to marry purpose and strategy in FinTech?How to create purpose with 9000 employees?What is the difference between mission and purpose?How to engage stakeholders in purpose development?How to track purpose through OKRs?Why is FinTech an inherently purposeful industry?How to avoid generic purpose statements?How to ensure purpose drives strategic direction?What is the role of customer needs in purpose?How to create evidence-based strategic purpose?How to develop purpose for asset management companies?How to overcome skepticism when developing purpose?How to ensure purpose isn't ignored after development?What is the relationship between purpose and company growth?How to make purpose relevant beyond product lifecycles?—Production and marketing by Monica Millares. For inquiries about supporting or sponsoring the podcast, collabs or guest appearances email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers; nor those of the guests. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.


