Grow A Small Business Podcast

In less than 20 minutes a week, we'll introduce you to an expert or business owner with deep experience in what they do. Grow you, grow your team, grow a small business. Welcome to the "Grow a Small Business" podcast with your host, Rob Cameron. In this episode, Rob interviews Curtis West, the Director of Vaxa Analytics, based in Brisbane, Australia. Curtis shares valuable insights into the importance of leveraging data to understand customers, boost retention, and drive business growth. As a small business owner employing 5 to 30 people, you'll discover actionable takeaways to implement immediately. Some Key Takeaways for Small Business Owners: Know Your Customers: Curtis emphasizes the significance of understanding your customers' behaviour, preferences, and motivations. He discusses different customer categories, such as ad hoc buyers, one-time purchasers, and membership-based clients, and how your approach to data analysis may vary depending on your business type. Data Is Accessible: Curtis dispels the myth that data analysis is complex and unattainable for small businesses. He highlights that many businesses already have valuable data sitting in their databases, CRMs, or accounting systems, waiting to be harnessed for growth. Focus On Key Metrics: The core metrics to track include customer lifetime value, customer acquisition cost, retention rate, and average transaction value. These metrics, when analysed effectively, can guide strategic decisions and marketing efforts. Customised Data Analysis: Curtis explains that while there are common metrics, every business is unique. Customising your data analysis to align with your business goals and customer behavior is crucial. Our hero's write kick-ass reviews after listening to our special guests. Are you our hero? Actionable Dashboards: Building simple, user-friendly dashboards is an essential part of Vaxa Analytics' service. These dashboards help business owners visualise key metrics and make data-driven decisions. Iterative Improvement: The iterative approach of test, measure, and learn is fundamental. Small, consistent improvements can have a significant impact on business growth. Curtis shares a client success story where data analysis led to a more effective customer acquisition strategy. Direct Customer Interaction: In the absence of a sophisticated data system, small business owners can benefit from regular interactions with their customers. Engaging with customers to understand their needs and preferences can provide valuable insights and inform data-driven decisions. One action small business owners can take: One piece of advice for small business owners is to "set aside some time every quarter or every two months to sit down and talk with a good handful of your customers." This direct interaction with customers can provide valuable insights into their needs, preferences, and the value your business provides to them. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can tell you to like to maximise your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: "What could you do more, if only you knew more? Start by tapping into the data you already have to uncover opportunities for growth." Curtis West "It's all about the test, measure, learn framework. Use data to make informed decisions and continuously improve your business." Curtis West "Customer data is your most valuable asset. Knowing who buys your products or services allows you to find more of them and create a more prosperous business." Curtis West

Troy Trewin sits down with Henry Lopez, renowned business coach and founder of The How of Business based in the USA. With over 6 years of podcasting experience and 492 episodes under his belt, Henry shares his invaluable thought leadership on growing small businesses. Discover the mindset shifts, strategies, and lessons learned from Henry's journey, as he helps micro-business owners with 5 to 30 team members unlock their full potential. Don't miss this opportunity to gain actionable insights and take your business to the next level! Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here Troy asks our special guest how they started, when was the moment they felt they had succeeded, would they go into this industry again, and he asks our special guest to share the most stressful point in their small business growth journey, where they have had to work the hardest for the most value, what do they love the most about growing a small business, the number one habit a small business owner needs to develop and maintain, and how they added people to the team, sharing their wins, mistakes and advice and much, much more. And a snapshot of the the final five Grow A Small Business Questions: Henry shares that the hardest thing in growing a small business is dealing with the unforeseen. Business owners must make decisions based on incomplete data and embrace the uncertainty of predicting the future. His Favorite Business Book: "Deep Work" by Cal Newport. While it might be a bit of a slow read, the concepts of deep work are game-changers for productivity and focus. Henry shares that the top Learning Resources are podcasts and online tools, the number one source of learning is still good old-fashioned books. Reading is fundamental to personal and professional growth. Henry suggests an effective tool for small business growth is a CRM or POS system. These accessible technologies streamline operations and enhance customer relationships. Finally if I could go back to day one of starting out I would advise myself to "Enjoy the journey." Celebrate the small wins along the way and savor the entrepreneurial adventure. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: "Enjoy the journey, not just the destination." - Henry Lopez "Having critical systems and technologies in place is essential for business success." - Henry Lopez "In business ownership, we don't know what the future will bring, so consider selling when the opportunity arises." - Henry Lopez

Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here Exciting opportunity for small to medium business owners employing 5-30 team members. Are you ready to learn, grow, and invest in your ongoing development? Don't miss out on our latest podcast featuring a special guest who shares invaluable insights for business success. Troy asks our special guest how they started, when was the moment they felt they had succeeded, would they go into this industry again, and he asks our special guest to share the most stressful point in their small business growth journey, where they have had to work the hardest for the most value, what do they love the most about growing a small business, the number one habit a small business owner needs to develop and maintain, and how they added people to the team, sharing their wins, mistakes and advice and much, much more. In this episode, Troy asked Richard Phu, from outsourcing angel based in Sydney Australia, the final five questions: Richard highlights that the toughest Challenge in Growing a Small Business is the difficulty of making tough decisions, especially when cash flow is tight. Should you hire more talent or weather the storm? A dilemma many entrepreneurs face. Richard's Favorite Business Book isn't your typical business book. It's "Leaders Eat Last" by Simon Sinek, a must-read for leaders looking to build dedicated, long-term teams. Richard top Learning Tools is to be a podcast enthusiast, Richard does tune in to Simon Sinek's and Adam Grant's podcasts for insightful content. And for a dose of motivation and hype, he enjoys Gary Vee. Richard's pick is a CRM system for Business Growth. Even for solopreneurs, a CRM like HubSpot can help you organize tasks, track deals, and free up mental space. Finally On day one of starting out, I'd tell myself: "Embrace your journey and be patient. Success takes time, dedication, and continuous learning. Focus on honing your unique strengths, stay authentic to yourself, and never stop believing in your potential. Challenges will come, but they are opportunities in disguise. Keep your passion alive, and you'll achieve greatness. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: "An amazing entrepreneur is not the one in the spotlight, but the one that controls the spotlight and shines it on other people in their team." - Richard Phu "Team building is not just about finding the right people, but also about creating an environment where they can thrive and collaborate effectively." - Richard Phu "Success is not always about being the star of the show. Sometimes, being a supporting actor and empowering others can lead to even greater achievements." - Richard Phu

Lessons for small business owners from the Quick Fire Friday podcast with Eden Connell from Zoom In With Eden. In less than 20 minutes a week, we'll introduce you to an expert or business owner with deep experience in what they do. Grow you, grow your team, grow a small business. Eden believes that the professional Photography Matters: High-quality visual content, including headshots, branding images, and product photos, can significantly impact how your business is perceived. Investing in professional photography can help your business stand out and look more reputable. Whether it's a photoshoot for headshots or product images, thorough planning and preparation are crucial. Discuss your needs with the photographer and work together to ensure the desired results. Our hero's write kick-ass reviews after listening to our special guests. Are you our hero? As a small business owner, it's essential to recognize that you can't do everything yourself. Outsource tasks and seek help where needed to alleviate the workload and maintain your sanity. Trusting yourself and Building confidence in your skills and abilities is vital. Trust yourself and your expertise, even if self-doubt creeps in at times. Your clients' satisfaction and feedback can serve as valuable reassurance. Maintain High positive and high-frequency attitude. Starting your day with activities that boost your mood and energy, such as exercise, can help you provide better service and connect with clients on a more personal level. One action small business owners can take: One piece of advice would be that don't try to do everything on your own. Seek help, outsource tasks, and build a support network to manage the demands of running a small business effectively. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can tell you to like to maximise your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: "Having professional images that look sharp and represent your brand is crucial in today's digital age." — Eden Connell "If you've got a product or service to sell, you really need to show it" — Eden Connell ""Success in the professional world is born from dedication, resilience, and a commitment to lifelong learning."" — Eden Connell

Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here Exciting opportunity for small to medium business owners employing 5-30 team members. Are you ready to learn, grow, and invest in your ongoing development? Don't miss out on our latest podcast featuring a special guest who shares invaluable insights for business success. Troy asks our special guest how they started, when was the moment they felt they had succeeded, would they go into this industry again, and he asks our special guest to share the most stressful point in their small business growth journey, where they have had to work the hardest for the most value, what do they love the most about growing a small business, the number one habit a small business owner needs to develop and maintain, and how they added people to the team, sharing their wins, mistakes and advice and much, much more. In this episode, Troy asked Shiloh Johnson, the founder of Complyant based in Los Angeles, USA, the final five questions: What do you think is the most challenging part of growing a small business? Shiloh underlines the significance of retaining the essentials. Losing your way is quite simple. It's simple to get sidetracked while seeking income by achieving other people's objectives. The attention can make it simple to lose focus. But if you could simply remember the most important thing—the reason you're doing this in the first place— things become a little bit simpler. Shilo's favorite business book is "Discover Your True North" by Bill George. A remarkable exercise in self-discovery and leadership. The author of the manual guides you through the telling of your own life story, helping you to clarify it through a close-knit process of self-discovery. Shiloh finds listening to a tax podcast at Bloomberg to be of great benefit to her professional growth. A rapid download of the latest technological developments. She has lived her entire life in the startup industry, so it's wonderful that she has a little opportunity to stay current on tax developments. Shiloh suggests an effective tool for small business growth is just one good budget. She advises keeping things simple. Find a way to enter and remove really simple amounts of money from the spreadsheet so you can always keep an eye on things. This is especially important if you plan to invest because it is very easy to lose focus and end up spending much more than you intended. When you blink, your money is gone the next thing you know. Make a decent budget, then. Finally, if Shiloh could go back to day one of starting out, she would tell herself that there is absolutely nothing in her way except she keeps going. She added, "I spent too much time muddling around potential hurdles. There really weren't any. It was just me." Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 ______________________________________________________________________ Quotable quotes from our special Grow A Small Business podcast guest: "Be patient with yourself and your business." —Shiloh Johnson "Every dollar comes with strings, so make sure that those strings are ones you want to play with before you actually accept those folks' money." —Shiloh Johnson "Step back and realize like a lifetime's worth of experience." —Shiloh Johnson "It takes a different type of person to maintain a company versus starting a company." —Shiloh Johnson "You need to practice the habit of listening. And not just to other people, but to so you can hear yourself." —Shiloh Johnson ______________________________________________________________________

Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here Exciting opportunity for small to medium business owners employing 5-30 team members. Are you ready to learn, grow, and invest in your ongoing development? Don't miss out on our latest podcast featuring a special guest who shares invaluable insights for business success. Troy asks our special guest how they started, when was the moment they felt they had succeeded, would they go into this industry again, and he asks our special guest to share the most stressful point in their small business growth journey, where they have had to work the hardest for the most value, what do they love the most about growing a small business, the number one habit a small business owner needs to develop and maintain, and how they added people to the team, sharing their wins, mistakes and advice and much, much more. In this episode, Troy asked Alejandra Santos, CEO and Founder of Startup Tandem based in USA, the final five questions: What do you think is the most challenging part of growing a small business? Alejandra highlights that the mentally preparing for the journey with its ups and downs is challenging. Understanding and meeting evolving customer demands can be the hardest business aspect. Alejandra doesn't have any specific favorite business book. She read a lot on finance and positivity, no specific book comes to mind. Positivity and spirituality ground her, setting the mindset for success. Regarding professional development Alejandra suggested Tony Robbins and Goldman Sachs podcasts offer valuable insights. "If You're Happy" is a fun listen. Regarding learning tools, her ongoing studies are the primary resource. Alejandra suggests an effective tool for small business growth is starting with solid infrastructure. Organize everything meticulously from the beginning. Implement efficient accounts payable and receivable systems. Invest in a good CRM and calling system as your business expands. Finally if Alejandra could go back to day one of starting out, she would suggest to herself "Start earlier." Being an early entrant often provides a competitive edge, although timing plays a role too. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 ____________________________________________________________________ Quotable quotes from our special Grow A Small Business podcast guest: "Consistency and work ethic are the keys to success in small business." - Alejandra Santos "Growth requires putting in the time and effort, day in and day out." - Alejandra Santos "As a small business owner, your work ethic sets the tone for your team." - Alejandra Santos ______________________________________________________________________

In this week's Quick Fire Friday (QFF) episode, Michael interviews Doug Bouey, a writer, commentator, and coach with extensive experience fixing fractured relationships. Doug's insights are invaluable, and we'll share some key takeaways to help you navigate challenging situations in your business. One of the most significant issues in business is the cost of avoiding conflict and difficult conversations. These conversations often relate to ruptured relationships that have not been resolved. This avoidance erodes morale and hinders collaboration, particularly in small businesses where close collaboration is essential. Doug's eight-step process offers a structured way to tackle difficult conversations. It involves separating and discussing facts, emotions, and context, avoiding confusion, and ensuring both parties stay engaged. This method enables people to address and resolve issues confidently, knowing they can achieve a positive outcome. Business relationships can fracture when one party makes decisions or takes actions without consulting the other party, leading to disagreements. The fear of these confrontations often drives avoidance. Instead of confronting the issue, people resort to counterproductive strategies that don't address the core problem. Trust is fundamental to functional teams and business relationships. Fractured relationships often result from a breach of trust. This process aims to rebuild trust by helping both parties understand each other's perspectives and emotions. To start mending a fractured relationship, familiarize yourself with this approach. Read "Fixing Fractures" and download the preparation sheet from Doug's website (dougbouey.com). The preparation sheet guides you through organizing your thoughts, ensuring you are well-prepared for the conversation. Ready to dive deeper into this topic? Tune in to this week's podcast episode, and take the first step towards mending fractured relationships and creating a more harmonious work environment. Link to listen now! Don't miss out on this game-changing insight. 👇 ______________________________________________________________________ Quotable quotes from our special Grow A Small Business podcast guest: "The starting point is to learn the process." — Doug Bouey. "You can move from being helpless or just, into being in a power position, not to power over the person, but the power with the person to say, we can get through this, we can get along." — Doug Bouey. "When you get to the other side, all of a sudden, there's a much more robust relationship." — Doug Bouey. ______________________________________________________________________

Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here Exciting opportunity for small to medium business owners employing 5-30 team members. Are you ready to learn, grow, and invest in your ongoing development? Don't miss out on our latest podcast featuring a special guest who shares invaluable insights for business success. Troy asks our special guest how they started, when was the moment they felt they had succeeded, would they go into this industry again, and he asks our special guest to share the most stressful point in their small business growth journey, where they have had to work the hardest for the most value, what do they love the most about growing a small business, the number one habit a small business owner needs to develop and maintain, and how they added people to the team, sharing their wins, mistakes and advice and much, much more. In this episode, Troy asked Cahill Camden, Founder and CMO of Digital Vision based in Canada, the final five questions: What do you think is the most challenging part of growing a small business? Cahill believes the toughest challenge is persevering through doubt and maintaining focus. Growing your business requires discipline and unwavering determination. Cahill's favorite business book go-to resource is "Scaling Up" by Verne Harnish. It's his business growth bible, providing a practical roadmap for success. He also recommends "Profit First" for transforming your financial game. Regarding professional development, he suggests checking out NFX (nfx.com), a platform run by experts who have been involved in successful network-based businesses like LinkedIn and Monster.com. Their insights on integrating network effects into software can be invaluable for your own startup. Cahill suggests an effective tool for small business growth is diving into communities like Facebook, Slack, or Discord, where you can contribute and connect, leading to significant opportunities for growth. Finally, if Cahill could go back to day one of starting out, he would advise himself to "think bigger." He believes that many Canadians, including himself, often don't think as big as Americans or those from Silicon Valley. While it's essential to focus on small steps, thinking big and pushing boundaries can lead to greater success in the long run. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 ____________________________________________________________________ Quotable quotes from our special Grow A Small Business podcast guest: "Strategy without tactics is the slowest route to victory, and tactics without strategy is noise before defeat." - Cahill Camden "Digital Vision helps coordinate, optimize, and streamline growth efforts for fast-growing companies." - Cahill Camden "Hiring a full-time CMO is valuable but costly. Doing it in a fractional basis gives you core competency and clear impact." - Cahill Camden ______________________________________________________________________

Exciting opportunity for small to medium business owners employing 5-30 team members. Are you ready to learn, grow, and invest in your ongoing development? Don't miss out on our latest podcast featuring a special guest who shares invaluable insights for business success. In this episode, Troy asked Tristan White, the founder of The Physio Co. based in Melbourne, Australia, the final five questions: What do you think is the most challenging part of growing a small business? According to Tristan, one of the hardest aspects of business is the never-endingness. There is no finish line, he continued. There is no such thing as halftime, quarter-time, or anything else. But he also emphasizes the significance of fusing purpose, advancement, and profit. "The New One Minute Manager" by Ken Blanchard, a brief but effective book, is Tristan's favorite business book. The three One Minute Secrets—One Minute Goals, One Minute Praise, and One Minute Redirects—were highlighted. Regarding professional development, Tristan finds a great deal of benefit in long-term mentoring relationships with Verne Harnish, an entrepreneur. He also claims that the Scaling Up platform and book are a really wonderful idea. The Michael Hyatt Full Focus Planner, according to Tristan, is a useful tool for small business success. The 10, 12, or 15, or even more of each quarterly that he used, filled up, and moved on to the next one are hidden away in his bookshelves, and they strongly impact him. Finally, if Tristan could go back to day one of starting out, first and foremost, he would urge himself to be kind since developing relationships through being kind is essential. Additionally, try to avoid worrying about things that won't ultimately matter. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 ______________________________________________________________________ Quotes: "Success is a combination of purpose, progress, and profit." —Tristan White "You got to own it, you need to take the opportunity to be front and center to talk about their service-based businesses to be at the right place at the right time." —Tristan White "You need to be persistent. But be patient in the way you are persistent." —Tristan White "What's working now may not work tomorrow and may not work next week." —Tristan White "If we don't make it very clear what the expectations are of a job, we start training people well and reward them when they do what we want them to do." —Tristan White ______________________________________________________________________

In this week's Quick Fire Friday (QFF) episode, Rob Cameron interviews Elliot Kallen, CEO of Prosperity Financial Group. He's based in California, United States. Elliot, with nearly 30 years of financial expertise, shares insights that can help entrepreneurs like you navigate the journey of building wealth over the long term. Whether you're in the startup phase, experiencing growth, or planning your exit strategy, his advice can make a significant difference. One key lesson Elliot imparts is the importance of seeking professional help early on. Many entrepreneurs, in their early stages, hesitate to trust experts or surround themselves with financial advisors, but this is often a crucial step toward long-term success. Elliot also highlights the need to strike a balance between business, family, and personal goals. Money should be a tool for achieving your vision and legacy, not the ultimate goal itself. When it comes to exit strategies, Elliot suggests thinking about it seriously within two to five years of retirement or exit. It's not just about financial planning but also about creating a fulfilling post-entrepreneurial life. Remember, the key takeaway from Elliot's wisdom is to create your vision, seek out experts, and surround yourself with smart people. If you're interested in exploring these ideas further, I recommend connecting with Elliot and having a Growth Chat to see how you can qualify for their next course. Your future success might just depend on it. Ready to dive deeper into this topic? Tune in to this week's podcast episode, if you're ready to take your business and financial future seriously. Link to listen now! Don't miss out on this game-changing insight. 👇 ______________________________________________________________________ Quotes: "Our goal is to help business owners, which is 60% of our market, figure out how to make more money, pay less taxes, and sleep better at night." — Elliot Kallen. "The smartest move is to seek professional help early on." — Elliot Kallen. "Money is just a tool. It's got to be the tool to your success and the vessel, but not the answer." — Elliot Kallen. "Find out what the most successful people do in your business. And do that or even do it better." — Elliot Kallen. "Create your vision, seek it out, and surround yourself with smart people." — Elliot Kallen. ______________________________________________________________________