Grow A Small Business Podcast At the tender age of 10 she discovered a passion for programming, now the Founder of 10K Customers that escalated from ground zero to an impressive 10,000 customers in just 18 months. (Lucy Bloomfield)
Exciting opportunity for small to medium business owners employing 5-30 team members. Are you ready to learn, grow, and invest in your ongoing development? Don't miss out on our latest podcast featuring a special guest who shares invaluable insights for business success.
In this episode, Troy asked Lucy Bloomfield, the founder of Ten Thousand Customers based in Sydney, Australia, the final five questions:
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What does Lucy believe is the hardest thing when growing a small business? Lucy states that the hardest thing is managing cashflow, but her 17 years of experience in freelancing and various businesses helped her to overcome her weakness and took it from zero to 10,000 customers in 18 months.
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Lucy's favorite business book is "The Hard Thing About Hard Things" by Ben Horowitz. It talks about how great it is to start a business, but very few are honest about how difficult it is to run one. Sharing the insights gained developing, managing, selling, buying, investing in, and supervising technology companies.
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Regarding professional development, Lucy finds immense value in listening to the cost cartel where they basically help people who have a set of mastery skills that want to put in a front-end offer one to $3,000 program, how to sell it off the page, lead magnet, all of that stuff.
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Lucy suggests an effective tool for small business growth is mastering ClickUp, a tool that's good for managing workflow, complex workflow. Definitely 10 out of 10, she added.
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Finally, if Lucy could go back to day one of starting out, she would advise herself to slow down. Lucy states, "I had really big aspirations and I thought I needed to get them all done yesterday. And the slower I go, not only the more effective and profitable and sustainable it is, but the more I enjoy it, as well."
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Quotes:
"You've got to have something that's growing fast, and a particular strategy that's working." —Lucy Bloomfield
"You mostly need to grow the capacity so that you can grow the sales." —Lucy Bloomfield
"Always think about what problem you're trying to solve at the moment and finding the right person that's actually solved the problem that you solved." —Lucy Bloomfield
"Hiring to handle growth is a bad idea, you are better off reversing the growth than not." —Lucy Bloomfield
"Organizing your business in such a fashion that it can be run by other people is how you properly exit whether you intend to or not" —Lucy Bloomfield