Beyond The Systems Podcast | Business Systems & Growth Strategies For Your Online Business
Samantha Whisnant - Systems Strategist & DFY Agency Owner
Are you a client-facing online entrepreneur who is tired of flying by the seat of your pants and figuring things out as you go?
In the Beyond The Systems podcast with Sam Whisnant, you'll get a peek into the backend of how successful multi-six and seven-figure businesses are run.
With zero experience in marketing and business, Sam started working as a virtual assistant in 2019 while she was living abroad for some extra cash. She spent years learning the ins and outs of online business, dabbling in just about everything from podcast editing to course creation to copywriting.
Eventually, she build her own business to six figures as an Online Business Manager, where she helped clients scale from $20k months to $100k months, have a $250k+ launches and triple their 1:1 client capacity. Now, she runs Systems with Sam, a done-for-you operations agency that helps client facing online businesses clean up the chaos in their business with custom-made systems so they can thrive as they grow.
In Beyond The Systems, we'll dive deep into all the areas of your business and show you how to improve your efficiency across the board.
We will touch on topics such as how to hire and manage a virtual team efficiently, how to streamline and increase your client capacity while still providing a top-notch experience and how to show up more consistently without overfilling your calendar.
Tune in each week to learn actionable tips and strategies to help you streamline your business so you can save time, boost your profits and feel confident about your growth.
Follow Sam on Instagram @systemswithsam to stay connected.
Subscribe to the podcast wherever you listen to podcasts and share with a fellow entrepreneur!
In the Beyond The Systems podcast with Sam Whisnant, you'll get a peek into the backend of how successful multi-six and seven-figure businesses are run.
With zero experience in marketing and business, Sam started working as a virtual assistant in 2019 while she was living abroad for some extra cash. She spent years learning the ins and outs of online business, dabbling in just about everything from podcast editing to course creation to copywriting.
Eventually, she build her own business to six figures as an Online Business Manager, where she helped clients scale from $20k months to $100k months, have a $250k+ launches and triple their 1:1 client capacity. Now, she runs Systems with Sam, a done-for-you operations agency that helps client facing online businesses clean up the chaos in their business with custom-made systems so they can thrive as they grow.
In Beyond The Systems, we'll dive deep into all the areas of your business and show you how to improve your efficiency across the board.
We will touch on topics such as how to hire and manage a virtual team efficiently, how to streamline and increase your client capacity while still providing a top-notch experience and how to show up more consistently without overfilling your calendar.
Tune in each week to learn actionable tips and strategies to help you streamline your business so you can save time, boost your profits and feel confident about your growth.
Follow Sam on Instagram @systemswithsam to stay connected.
Subscribe to the podcast wherever you listen to podcasts and share with a fellow entrepreneur!
Episodes
Mentioned books
10 snips
Feb 4, 2025 • 25min
Building SOPs That Actually Work [Ep 64]
Explore the game-changing world of Standard Operating Procedures (SOPs) that can supercharge your business. Discover how clear and detailed SOPs can eliminate communication bottlenecks and set your team up for success. Uncover the surprising insights about team management challenges in the online space. Learn how tools like Loom and AI can streamline your SOP creation. Transform the efficiency of your team while reducing your stress levels by implementing specific documentation that empowers delegation.
Jan 28, 2025 • 35min
Lead Generation, Selling, and Scaling as a Service Provider With Mills Gray [Ep 63]
Mills Gray, a seasoned business coach with over 16 years of experience, shares her journey from scuba instructor to lead generation expert. She emphasizes the importance of splitting your week into lead gen, selling, and serving to avoid burnout. Mills reveals how collaborations can drive growth more effectively than frequent social media postings. She also offers insights into creating effective lead magnets and adapting content for different audience types, while discussing the significance of embracing automation to enhance efficiency. Tune in for actionable strategies!
Jan 22, 2025 • 19min
Systems Audit: Managing 20+ 1:1 Clients in a Google Sheet [Ep 62]
In this episode, I'm diving into a super interesting client case study about a fitness coach who came to me totally maxed out with managing over 20 one-on-one clients.She loved her work and her clients, but was drowning in admin tasks and couldn't even think about taking on another client, let alone launching the group program she dreamed about for 2025. I break down exactly how we transformed her chaotic Google spreadsheet situation into a streamlined system that actually works. Here's what we covered:Why her business was actually more scalable than she thought (hint: it's all about how you structure your offers!)The three-phase solution we implemented to help her get her sanity backMy "clean house" approach to systems (because trying to grow a messy business is like inviting people over to a cluttered house - sometimes you need to tidy up first!)The real reason why task-switching is killing your productivity (and what to do about it)I also share my thoughts on why randomly creating SOPs isn't always the answer (even though it feels productive - I see you trying!) and what to do instead.This episode is perfect for you if you're:A service provider or coach feeling overwhelmed by client managementSomeone who loves 1:1 work but wants to make it more sustainableReady to stop working IN your business and start working ON itSometimes the most scalable solution isn't a fancy new tool or automation - it's just getting really clear on your systems first.Listen in to hear the full breakdown of how we turned this overwhelm into opportunity, and maybe grab a few ideas for your own business while you're at it!Want expert eyes on your systems? I do a limited number of Systems to Scale audits each month - Click here to learn more about working together!Resources from this episode:Don't let your systems sabotage your scale: Book NowConnect with Sam:Website: https://www.systemswithsam.com/services Instagram: https://www.instagram.com/systemswithsam/ LinkedIn: https://www.linkedin.com/in/samwhiz/
Jan 14, 2025 • 37min
Mastering Memberships: Strategies for Growth with Madison Tinder [Ep 61]
In this episode of the Beyond the Systems podcast, Madison Tinder talks about her journey in transitioning to a membership model as her main business offer. She shares her experiences, challenges, and strategies for successfully growing her membership community, emphasizing the importance of structure, engagement, and the role of social media platforms like TikTok in driving growth. The conversation highlights common mistakes made in membership models and offers actionable insights for those looking to create or improve their own memberships. In this conversation, Madison shares her insights on managing and marketing memberships effectively. She emphasizes the importance of setting boundaries, taking time for launches, and focusing on problem-solving rather than just community. She discusses her commitment structure for memberships, the expansion of her offerings, and the systems she uses to manage her business. The discussion provides valuable takeaways for anyone looking to start or improve their membership-based business.TakeawaysMadison pivoted to a membership model after years of high-ticket offers.She focused on making her membership the signature offer of her business.The transition allowed her to grow a community and scale her membership.TikTok became a crucial platform for marketing and growing her audience.Engagement in memberships comes from structured pathways and not just community interaction.Many memberships fail because they lack a clear curriculum or pathway for members.The importance of fun and engaging activities in memberships.Personalized check-ins help keep members engaged and remind them of their commitment.It's essential to set boundaries in membership support to avoid burnout.Offering extra value in memberships can foster a stronger community. Great boundaries are essential for managing membership engagement.Taking time for membership launches is crucial for success.Understanding what you offer inside the membership is key.Community should be seen as a byproduct of the membership experience.Memberships must solve ongoing problems for members.A minimum commitment period helps ensure member engagement.Trial memberships often lead to cancellations without commitment.Selling community alone is no longer effective in marketing.Expanding offerings can enhance business growth.Simple systems can streamline membership management.More about Madison Tinder:Madison is a business mentor & marketing educator who focuses on helping multi-passionate entrepreneurs build personal brands that help them grow their businesses. She ran an e-commerce business for 5 years and has hosted 7 retreats around the US. She is the host of Out Of This Niche Podcast and Multi-Passionate School Of Business community.Connect with Madison Tinder:Website: http://www.madisontinderllc.comInstagram: @madison.tinderTikTok: @multipassionatemadisonConnect with Sam:Website: https://www.systemswithsam.com/services Instagram: https://www.instagram.com/systemswithsam/ LinkedIn: https://www.linkedin.com/in/samwhiz/
Jan 7, 2025 • 28min
The 5 Hidden Tech Gaps Preventing Your Group Program from Scaling [Ep 60]
Discover the five hidden tech gaps that can hold back the scaling of group programs. Learn how proper systems can streamline client onboarding and enhance community engagement. Automation emerges as a key player to reduce admin stress, while clear onboarding expectations can drastically improve client satisfaction. Effective scheduling and tracking tools are discussed to help organize group dynamics and boost revenue. Continuous improvement is essential for growth, making the right tech choices crucial for success.
Dec 19, 2024 • 21min
How to Structure Your Offers to Have Less 1:1 Calls [Ep 59]
In this episode, I'm breaking down how to move away from a calendar full of 1:1 calls without sacrificing your high level support. Connect with Sam:Website: https://www.systemswithsam.com/services Instagram: https://www.instagram.com/systemswithsam/ LinkedIn: https://www.linkedin.com/in/samwhiz/
Dec 17, 2024 • 47min
Paying Yourself, Saving Smart, and Tackling Business Debt with Gina Knox [Ep 58]
Gina Knox, a financial coach for entrepreneurs and host of the Small Business, Big Money Podcast, shares her journey from design to financial empowerment. She discusses the critical need for strong financial foundations and identifies common pitfalls entrepreneurs face. Gina emphasizes tracking financial data for profitability and the importance of separating personal and business finances. She provides actionable advice on cash flow management, the value of automated systems like Airtable, and the necessity of making data-driven decisions for business success.
Dec 12, 2024 • 13min
Bite Size Systems: How to Take Time Off for The Holidays [Ep 57]
In this Bite Size Systems episode, I’m sharing how I’m taking taking time for the holidays and the two key pieces to think about when planning your holidays. Connect with Sam:Website: https://www.systemswithsam.com/services Instagram: https://www.instagram.com/systemswithsam/ LinkedIn: https://www.linkedin.com/in/samwhiz/
Dec 10, 2024 • 30min
Why Your $10K Systems Break at $50K (And How to Fix Them) [Ep 56]
Scaling a business past $10K can be tricky! Discover the three critical shifts you need: enhance client experiences, streamline your tech stack, and build a lean team. Learn how ineffective systems can limit growth and identify where you might be losing money. Automated onboarding is a game changer, but don’t forget the personal touches. Effective documentation is key to team efficiency. Prepare your business for growth before it arrives!
Dec 5, 2024 • 12min
Bite Size Systems: Feeling The End of Year Overwhelm? Do this. [Ep 55]
Feeling the end of the year overwhelm? Here’s what you can do today to help you prioritize and get shit done. Connect with Sam:Website: https://www.systemswithsam.com/services Instagram: https://www.instagram.com/systemswithsam/ LinkedIn: https://www.linkedin.com/in/samwhiz/
